ezMobile - Remote Support Android
ezMobile - Remote Support is #171 in Business Free on Google Play in South Korea and charting in 1 of 23 countries we track.
Updated 24 Oct 2026 · rankings refresh through the day
Developermidassoft
CategoryBusiness
PriceFree
Released
Installs10k+
Rating★ 4.0 (0)
Updated–
Content ratingEveryone
Rating
4.0 ★
0 ratings
Measured
Best rank now
#171
Business FreeMeasured
ezMobile - Remote Support on Google Play
App details
App ID
com.midassoft.ezmobileandroid
Publisher
(주)마이더스소프트
Publisher country
분당구 판교로255번길 9-22, 907호 (삼평동,판교우림시티)
Content rating
Everyone
ezMobile - Remote Support downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| South Korea | BusinessFree | #171 |
Apps near ezMobile - Remote Support on the chart
Business Free, around #171.
Ratings
Google Play, worldwide.
Rating
4.0 ★
0 ratings
Measured
Ratings
0
Measured
About ezMobile - Remote Support
ezHelp's Mobile Support - ezMobile' is a mobile support solution that allows customer support representatives to share their screen with customers' Android devices and resolve issues on Android devices in real-time.
With ezMobile, you can always be there to support your customers' Android devices. Start your mobile remote support service with ezMobile now.
* For Samsung, LG, and SONY Android device users, please install the manufacturer's dedicated application.
[Main Features]
1. Screen Sharing
-Customer support representatives can screen-share your mobile device screen in real-time to resolve issues.
2. Live Chat
-Allows users and support representatives to chat in real time.
3. file transfer
- Users and support agents can transfer files in both directions.
(However, the customer's device can only access the download folder - comply with Android policy)
4. Drawing
- The customer support representative can use the drawing tool to display a picture on the user's device screen.
[How to use]
Step1. Install and run 'ezMobile' from Google Play.
Step2. Enter the access code (6 digits) provided by the representative and touch the OK button.
Step3. The representative will perform mobile support.
Step4. End the support service.
Access Permissions
Phone - Used to show phone status and application list, etc.
Storage - Used to transfer files
Screenshot - to share screenshots with the agent
Location - to get network-based location information.
=== === AccessibilityService API Usage Notice ===
'ezMobile-Remote Support' uses the AccessibilityService API as a way to support the interaction between a device with EZMobile installed and a customer support representative for the functions specified in the following items.
AccessibilityService API is used to support the interaction between a customer support representative and a device with ezMobile installed for the functions specified in the following items.
If a customer cannot understand and use the app's services normally, or cannot utilize the app's touch normally due to a disability, etc.
It is used for the role of performing the touch of the representative after the customer's consent.
'ezMobile-Remote Support' does not collect any personal information other than for the purpose of the above functions using the Accessibility Service API.
* Homepage and customer support
Homepage : https://www.ezhelp.co.kr
Customer Support : 1544-1405
(Weekdays: 10 am ~ 6 pm, closed on Saturdays, Sundays, and holidays)
With ezMobile, you can always be there to support your customers' Android devices. Start your mobile remote support service with ezMobile now.
* For Samsung, LG, and SONY Android device users, please install the manufacturer's dedicated application.
[Main Features]
1. Screen Sharing
-Customer support representatives can screen-share your mobile device screen in real-time to resolve issues.
2. Live Chat
-Allows users and support representatives to chat in real time.
3. file transfer
- Users and support agents can transfer files in both directions.
(However, the customer's device can only access the download folder - comply with Android policy)
4. Drawing
- The customer support representative can use the drawing tool to display a picture on the user's device screen.
[How to use]
Step1. Install and run 'ezMobile' from Google Play.
Step2. Enter the access code (6 digits) provided by the representative and touch the OK button.
Step3. The representative will perform mobile support.
Step4. End the support service.
Access Permissions
Phone - Used to show phone status and application list, etc.
Storage - Used to transfer files
Screenshot - to share screenshots with the agent
Location - to get network-based location information.
=== === AccessibilityService API Usage Notice ===
'ezMobile-Remote Support' uses the AccessibilityService API as a way to support the interaction between a device with EZMobile installed and a customer support representative for the functions specified in the following items.
AccessibilityService API is used to support the interaction between a customer support representative and a device with ezMobile installed for the functions specified in the following items.
If a customer cannot understand and use the app's services normally, or cannot utilize the app's touch normally due to a disability, etc.
It is used for the role of performing the touch of the representative after the customer's consent.
'ezMobile-Remote Support' does not collect any personal information other than for the purpose of the above functions using the Accessibility Service API.
* Homepage and customer support
Homepage : https://www.ezhelp.co.kr
Customer Support : 1544-1405
(Weekdays: 10 am ~ 6 pm, closed on Saturdays, Sundays, and holidays)