MobileSupport for SAMSUNG Downloads & RevenueMobileSupport for SAMSUNG · Google Play
Not in a tracked Google Play top chart right now.
Updated 2 Nov 2026 · rankings refresh through the day
DeveloperRSUPPORT Co., Ltd.
CategoryProductivity
PriceFree
Released
Installs100k+
Rating★ 3.5 (421)
Updated–
Content ratingEveryone
MobileSupport for SAMSUNG update history & changes
Last change · 2 events since 21 Jun 2015Full timeline ↓Full timeline · 2 events
- 🆕MobileSupport for SAMSUNG first spotted by AppInsiderUnited States (found via similar)
- 🆕MobileSupport for SAMSUNG released on Google Play
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
3.5 ★
421 ratings
Measured
MobileSupport for SAMSUNG on Google Play
App details
App ID
com.rsupport.rs.activity.rsupport.sec
Publisher
알서포트(주)
Publisher country
05203
Content rating
Everyone
MobileSupport for SAMSUNG downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
3.5 ★
421 ratings
Measured
Ratings
421
Measured
Written reviews
6
Measured
About MobileSupport for SAMSUNG
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended OS : 4.0 ~ 4.1
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended OS : 4.0 ~ 4.1