My Zong Downloads & RevenueMy Zong · Google Play
My Zong gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Zong is #155 in Communication Free on Google Play in Germany and charting in 4 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperCMPak - Zong
CategoryCommunication
PriceFree
Released
Installs50M+
Rating★ 4.4 (1.6M)
Updated
Content ratingEveryone
📦Updated to version 5.19.19.117📈Charting in a new country🆕First spotted by AppInsider📦Version 5.19.19.116🆕Released on Google Play
Full timeline · 5 events
- 📦My Zong updated to version 5.19.19.117Introducing "Z HomeFi": 5G internet for your home that works the moment you plug it in.
- 📈My Zong charting in a new countryUnited Kingdom
- 🆕My Zong first spotted by AppInsiderSaudi Arabia
- 📦My Zong version 5.19.19.116- Z Wallet exciting new campaigns
- Bugs Fixes - 🆕My Zong released on Google Play
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.4 ★
1.6M ratings
Measured
Best rank now
#155
Communication FreeMeasured
New ratings a week
5,666
▼ -7% vs the 2 weeks before
Measured
My Zong on Google Play
App details
App ID
com.zong.customercare
Publisher
Saad Ali
Publisher country
Pakistan
Content rating
Everyone
My Zong downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where My Zong's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
On Android app stores
The same app (com.zong.customercare) on every Android store we track. Known Android installs: at least 53M (Google Play band + AppGallery count).
| Store | Installs | Rating | Version | |
|---|---|---|---|---|
| Google Play | 50,000,000+ | ★ 4.4 (1.6M) | 5.19.19.117 | Open ↗ |
| Huawei AppGallery | 3M | – | 5.17.17.63 | Open ↗ |
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Business model: Ad-led
How My Zong makes money: subscriptions, one-off purchases and ads.
Ads · 1 ad networks
Ads
/mo
of revenue
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Germany | CommunicationFree | #155 |
 United Kingdom | CommunicationFree | #198 |
 United Arab Emirates | CommunicationFree | #51 |
 Saudi Arabia | CommunicationFree | #85 |
Apps near My Zong on the chart
Communication Free, around #155.
Ratings
Google Play, worldwide.
Rating
4.4 ★
1.6M ratings
Measured
Ratings
1.6M
Measured
Written reviews
1.4k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
5,666
▼ -7% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Lifetime rating
4.4★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
77/100
faster than 98% of Communication apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About My Zong
My Zong is your digital partner for recharges, bundles activations, Usage details, managing MBB device account, games, discounts, and a lot more. Just log in to My Zong App and explore best possibilities!
Account Details:
i. Current Balance & Usage: Get real-time account balance or postpaid due payments details.
ii. Brief usage details for calls, SMS, internet and recharge of last 7 days.
iii. Multiple accounts: Link up to five Zong numbers easily to manage My Zong account at a time
iv. Free Resources visibility: Get remaining free resources details on a single click
Make Your Own Bundle:
i. Now offering customized solution to meet your needs. Experience exclusive make your own bundle. 1500+ exclusive bundles options under Make your own bundle.
Offer/Bundles:
i. Bundles information: Get complete information about latest offers/ bundles with FAQs & T&C details
ii. Purchase bundles: Purchase any Zong bundle including all Hybrid bundles, Data offers, SMS & Calls packages etc.
iii. Exclusive offers: Attractive APP exclusive bundles are also available
Discounts & Exclusive Bonus:
i. Amazing discounts on renowned brands & services
ii. Log in promotion: Enjoy free 6GB (200MB daily) dedicated offer on 1st time APP registration
iii. Daily rewards: Win up to 500MB daily by playing a simple attractive game, now even three time in a day.
Recharge:
i. Online Recharge: Recharge any Zong number with a simplest procedure via using Debit/Credit Cards, Easy paisa and Jazz cash
ii. Voucher Cards: Voucher card of all denominations are also rechargeable through APP
iii. Loan: Get instant loan any time for prepaid Zong numbers
iv. Yaari Load: Share your prepaid balance with your other Zong prepaid numbers
Online Booking Services:
i. Order New Prepaid SIM
ii. Order New Data SIMs
iii. Convert to ZONG (MNP Request)
iv. Change of SIM (Replacement Request)
v. Order a MBB Device (Bolt+)
Instant Gaming:
i. Play instant games powered by Huawei Ltd. Enjoy free games & also subscribe to our daily & monthly bundles to play unlimited exciting instant games.
APPs & Entertainment:
i. Infotainment Magazine: Access of latest news, weather forecast, health tips, Quran recite, fashion, health and sports news etc.
ii. Islamic Portal: A unique platform to get Azaan timings, Quran Tafseer & translation, Ahadees (S.A.W) and much more
iii. Crickwick: Get exclusive live updates on cricket matches, series updates, interviews, play fantasy games etc.
Settings:
i. Profile Settings: Select your favorite avatar, edit your profile name etc.
ii. Manage MBB Devices: Manage your ZONG MBB devices with ease! Simply register your child number to access all self-services
iii. App Language: Available in English, Urdu and Chinese
Value Added Services:
i. Block unwanted calls & SMS and subscribe caller name identification, dial tunes and Missed call alerts exclusive bundles on a single click.
ii. Access our multiple exciting APPs i.e. Zong TV, Zong Cinema, Spotify, Islamic APP
Account Details:
i. Current Balance & Usage: Get real-time account balance or postpaid due payments details.
ii. Brief usage details for calls, SMS, internet and recharge of last 7 days.
iii. Multiple accounts: Link up to five Zong numbers easily to manage My Zong account at a time
iv. Free Resources visibility: Get remaining free resources details on a single click
Make Your Own Bundle:
i. Now offering customized solution to meet your needs. Experience exclusive make your own bundle. 1500+ exclusive bundles options under Make your own bundle.
Offer/Bundles:
i. Bundles information: Get complete information about latest offers/ bundles with FAQs & T&C details
ii. Purchase bundles: Purchase any Zong bundle including all Hybrid bundles, Data offers, SMS & Calls packages etc.
iii. Exclusive offers: Attractive APP exclusive bundles are also available
Discounts & Exclusive Bonus:
i. Amazing discounts on renowned brands & services
ii. Log in promotion: Enjoy free 6GB (200MB daily) dedicated offer on 1st time APP registration
iii. Daily rewards: Win up to 500MB daily by playing a simple attractive game, now even three time in a day.
Recharge:
i. Online Recharge: Recharge any Zong number with a simplest procedure via using Debit/Credit Cards, Easy paisa and Jazz cash
ii. Voucher Cards: Voucher card of all denominations are also rechargeable through APP
iii. Loan: Get instant loan any time for prepaid Zong numbers
iv. Yaari Load: Share your prepaid balance with your other Zong prepaid numbers
Online Booking Services:
i. Order New Prepaid SIM
ii. Order New Data SIMs
iii. Convert to ZONG (MNP Request)
iv. Change of SIM (Replacement Request)
v. Order a MBB Device (Bolt+)
Instant Gaming:
i. Play instant games powered by Huawei Ltd. Enjoy free games & also subscribe to our daily & monthly bundles to play unlimited exciting instant games.
APPs & Entertainment:
i. Infotainment Magazine: Access of latest news, weather forecast, health tips, Quran recite, fashion, health and sports news etc.
ii. Islamic Portal: A unique platform to get Azaan timings, Quran Tafseer & translation, Ahadees (S.A.W) and much more
iii. Crickwick: Get exclusive live updates on cricket matches, series updates, interviews, play fantasy games etc.
Settings:
i. Profile Settings: Select your favorite avatar, edit your profile name etc.
ii. Manage MBB Devices: Manage your ZONG MBB devices with ease! Simply register your child number to access all self-services
iii. App Language: Available in English, Urdu and Chinese
Value Added Services:
i. Block unwanted calls & SMS and subscribe caller name identification, dial tunes and Missed call alerts exclusive bundles on a single click.
ii. Access our multiple exciting APPs i.e. Zong TV, Zong Cinema, Spotify, Islamic APP
What's new in 5.19.19.117
Introducing "Z HomeFi": 5G internet for your home that works the moment you plug it in.