Shinkansen smartEX App: iPhone vs Android
Shinkansen smartEX App by Central Japan Railway Company is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
1.6 ★
132 ratings, both stores
Measured
Best rank now
#60
iPhone · 
Travel Free
Travel FreeMeasured
App Store
App details
App ID
1253336330
Publisher
Central Japan Railway Company
On the store since
Oct 2017
8 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Content rating
4+
Languages
1
EN
Size
54 MB
Google Play
App details
App ID
jp.co.jr_central.exreserve.or
Publisher
Central Japan Railway Company
Shinkansen smartEX App downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | – | – |
| Google Play | – | – |
| Total | – | – |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Shinkansen smartEX App's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 1.6 ★ | 132 |
| Google Play | 4.2 ★ | – |
| Both stores | 1.6 ★ weighted by ratings | 132 |
About Shinkansen smartEX App
▼With the EX app, you can:
- Reserve Shinkansen seats through the app easily
- Discount for early booking
- Reserve Shinkansen seats up to 1 year in advance
- You can make as many changes as you need, free of charge, before getting on the train
- Reserve a set of Shinkansen seats and hotel rooms!
- Reserve activities, hotels and car rentals!
- Select any seat from the seat map (*reserved seats only)
- Information on services available in stations and trains
- You can log in quickly by using fingerprint authentication.
(only for compatible models)
▼ Main features
- Membership registration
- Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)）
- Confirm reservation
- Change and refund reservation (reducing the number of persons)
- Display purchase history and receipt
- Check, change member information
- Display QR-Ticket for boarding
- Designate or register IC card for boarding
- Service status information (Link)
▼ Notes
- Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.
- Ticket purchase (reservation) payment will be taken from the credit card registered on the account.
-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.
(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA
- You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.
- Please do not use this app to make a seat reservation for Japan Rail Pass.
- This service is available only in English.
- For more details on this service, please see the website.
*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.
- Reserve Shinkansen seats through the app easily
- Discount for early booking
- Reserve Shinkansen seats up to 1 year in advance
- You can make as many changes as you need, free of charge, before getting on the train
- Reserve a set of Shinkansen seats and hotel rooms!
- Reserve activities, hotels and car rentals!
- Select any seat from the seat map (*reserved seats only)
- Information on services available in stations and trains
- You can log in quickly by using fingerprint authentication.
(only for compatible models)
▼ Main features
- Membership registration
- Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)）
- Confirm reservation
- Change and refund reservation (reducing the number of persons)
- Display purchase history and receipt
- Check, change member information
- Display QR-Ticket for boarding
- Designate or register IC card for boarding
- Service status information (Link)
▼ Notes
- Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.
- Ticket purchase (reservation) payment will be taken from the credit card registered on the account.
-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.
(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA
- You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.
- Please do not use this app to make a seat reservation for Japan Rail Pass.
- This service is available only in English.
- For more details on this service, please see the website.
*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.
Shinkansen smartEX App iPhone
Shinkansen smartEX App is #60 in Travel Free in Australia and charting in 2 of 30 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
DeveloperCentral Japan Railway Company
CategoryTravel
PriceFree
Released
Rating★ 1.6 (132)
Version10.1.4
Age rating4+
First seen by us 25 Sep 2026
25 Sep 2026Rating
1.6 ★
132 ratings
Measured
Best rank now
#60
Travel FreeMeasured
Shinkansen smartEX App on the App Store
App details
App ID
1253336330
Publisher
Central Japan Railway Company
On the store since
Oct 2017
8 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Content rating
4+
Languages
1
EN
Size
54 MB
Where Shinkansen smartEX App's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | TravelFree | #60 |
 Canada | TravelFree | #130 |
Apps near Shinkansen smartEX App on the chart
Travel Free, around #60.
Ratings
App Store, worldwide.
Rating
1.6 ★
132 ratings
Measured
Ratings
132
Measured
About Shinkansen smartEX App
▼With the EX app, you can:
- Reserve Shinkansen seats through the app easily
- Discount for early booking
- Reserve Shinkansen seats up to 1 year in advance
- You can make as many changes as you need, free of charge, before getting on the train
- Reserve a set of Shinkansen seats and hotel rooms!
- Reserve activities, hotels and car rentals!
- Select any seat from the seat map (*reserved seats only)
- Information on services available in stations and trains
- You can log in quickly by using fingerprint authentication.
(only for compatible models)
▼ Main features
- Membership registration
- Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)）
- Confirm reservation
- Change and refund reservation (reducing the number of persons)
- Display purchase history and receipt
- Check, change member information
- Display QR-Ticket for boarding
- Designate or register IC card for boarding
- Service status information (Link)
▼ Notes
- Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.
- Ticket purchase (reservation) payment will be taken from the credit card registered on the account.
-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.
(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA
- You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.
- Please do not use this app to make a seat reservation for Japan Rail Pass.
- This service is available only in English.
- For more details on this service, please see the website.
*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.
- Reserve Shinkansen seats through the app easily
- Discount for early booking
- Reserve Shinkansen seats up to 1 year in advance
- You can make as many changes as you need, free of charge, before getting on the train
- Reserve a set of Shinkansen seats and hotel rooms!
- Reserve activities, hotels and car rentals!
- Select any seat from the seat map (*reserved seats only)
- Information on services available in stations and trains
- You can log in quickly by using fingerprint authentication.
(only for compatible models)
▼ Main features
- Membership registration
- Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)）
- Confirm reservation
- Change and refund reservation (reducing the number of persons)
- Display purchase history and receipt
- Check, change member information
- Display QR-Ticket for boarding
- Designate or register IC card for boarding
- Service status information (Link)
▼ Notes
- Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.
- Ticket purchase (reservation) payment will be taken from the credit card registered on the account.
-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.
(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA
- You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.
- Please do not use this app to make a seat reservation for Japan Rail Pass.
- This service is available only in English.
- For more details on this service, please see the website.
*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.
Latest updates
10.1.4
▼Ver. 10.1.4
- Performance improvements
10.1.3
▼Ver. 10.1.3
- Performance improvements
More from Central Japan Railway Company
Shinkansen smartEX App Android
Shinkansen smartEX App is #140 in Travel & Local Free on Google Play in Thailand and charting in 1 of 23 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
DeveloperCentral Japan Railway Company
Category–
PriceFree
Released–
Installs–
Rating★ 4.2 (0)
Updated–
Content rating–
Rating
4.2 ★
0 ratings
Measured
Best rank now
#140
Travel & Local FreeMeasured
Shinkansen smartEX App on Google Play
App details
App ID
jp.co.jr_central.exreserve.or
Publisher
Central Japan Railway Company
Where Shinkansen smartEX App's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Thailand | Travel & LocalFree | #140 |
Apps near Shinkansen smartEX App on the chart
Travel & Local Free, around #140.
Ratings
Google Play, worldwide.
Rating
4.2 ★
0 ratings
Measured
Ratings
0
Measured