CieID Downloads & RevenueCieID · App Store & Google Play
CieID gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
CieID by Istituto Poligrafico e Zecca dello Stato Spa is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 27 events
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🚀CieID: now shown next to gov.br, LepidaID, Certificado digital FNMT +4 moreAndroidthe store's “similar apps” for it changed: who it's seen as competing with
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 📦CieID updated to version 1.7.28AndroidIn questo aggiornamento abbiamo risolto alcuni bug e inserito dei miglioramenti sulla base dei vostri suggerimenti.
- 📊CieID passed 10k downloads a dayiOS7-day average, our estimate
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🌟CieID featured by AppleiOSapps · IT
- 🆕CieID first spotted by AppInsideriOS#1 in Top Free · Utilities · Italy
- 🆕CieID first spotted by AppInsiderAndroidItaly
- 🌟CieID featured by AppleiOSapps · IT
- 📦CieID version 1.7.30iOSminor fix
- 📦CieID version 1.7.27AndroidIn questo aggiornamento abbiamo risolto alcuni bug e inserito dei miglioramenti sulla base dei vostri suggerimenti.
- 🆕CieID released on the App StoreiOS
- 🆕CieID released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Utilities FreeCieID at a glance
AI summary written from our chart and store data, 2026-11-08. It can be wrong: check the numbers above.
CieID is a free government-issued utility app that enables Italian citizens to authenticate and access public administration services using their Electronic Identity Card (CIE). The app currently holds the #1 position in both the IT Utilities Free and IT All Apps Free charts, indicating dominant market share for digital identity tools in Italy.
Similar apps: SPID, eIDAS Wallet, Gov.uk Verify
App Store
App details
Tech stack
App privacy Measured
CieID’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 0 linked to your identity and 2 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Android app v1.7.27 · checked 27 Sep 2026
CieID downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 5M+ |
| Google Play | 10k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where CieID's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #1 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #1 Tools Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.2 ★ | 57k |
| Google Play | 4.7 ★ | 734k 85 written reviews |
| Both stores | 4.6 ★ weighted by ratings | 790k |
What users say about CieID
From the 9 most recent App Store reviews in the US.
Users report significant technical failures including update loops, activation errors, and lack of language settings. While a few find the app effective when working, most complaints focus on usability barriers like OTP delivery issues and device incompatibility.
Mostly negative (22% of recent reviews give 4–5 stars). The main complaints are about login and account problems.
Common complaints
- Login & account: “Impostazioni nuova password”
About CieID
Attiva le credenziali CIE (livello 1 e 2) su www.cartaidentita.it, apri l’App e configura l’accesso semplificato. Potrai autorizzare i tuoi accessi da PC semplicemente:
- inquadrando dalla App il QR code che trovi nella pagina di richiesta accesso e inserendo il codice app CieID che avrai creato in fase di certificazione del dispositivo; se hai attiva la biometria, l’accesso è ancora più semplice perché puoi sostituirla al codice app CieID
oppure
- inserendo le tue credenziali CieID (username e password) nella pagina di richiesta accesso, riceverai una notifica push in App che dovrai accettare tramite l’utilizzo del codice app CieID o della biometria.
Se accedi al servizio online da smartphone, autenticati con le credenziali CieID oppure apri la App e inserisci il codice app CieID, usa il riconoscimento biometrico se attivo.
Se hai un iPhone dotato di tecnologia NFC puoi scegliere di accedere con il massimo livello di sicurezza (livello 3). Dopo aver ricevuto la tua Carta di Identità Elettronica, apri l’App e registra la tua carta inserendo il PIN di otto cifre e avvicinando la Carta sul retro dell’iPhone quando richiesto.
Con l’App CieID è inoltre disponibile la funzionalità di Recupero PUK, per i cittadini in possesso di una Carta di Identità Elettronica che hanno associato alla propria identità digitale un indirizzo di posta elettronica o un numero di cellulare.
Dichiarazione di accessibilità: https://form.agid.gov.it/view/85d3aa40-88cd-11f0-ae26-159be1ec7c8c
CieID App Store
CieID gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
CieID is #1 in Utilities Free in Italy and charting in 1 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
24 Sep 2026 Utilities FreeCieID at a glance
AI summary written from our chart and store data, 2026-11-08. It can be wrong: check the numbers above.
CieID is a free government-issued utility app that enables Italian citizens to authenticate and access public administration services using their Electronic Identity Card (CIE). The app currently holds the #1 position in both the IT Utilities Free and IT All Apps Free charts, indicating dominant market share for digital identity tools in Italy.
Similar apps: SPID, eIDAS Wallet, Gov.uk Verify
CieID on the App Store
App details
Tech stack
App privacy Measured
CieID’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 0 linked to your identity and 2 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
CieID downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where CieID's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Italy | UtilitiesFree | #1 |
| Italy | All AppsFree | #3 |
Apps near CieID on the chart
Utilities Free, around #1.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about CieID
From the 9 most recent App Store reviews in the US.
Users report significant technical failures including update loops, activation errors, and lack of language settings. While a few find the app effective when working, most complaints focus on usability barriers like OTP delivery issues and device incompatibility.
Mostly negative (22% of recent reviews give 4–5 stars). The main complaints are about login and account problems.
Common complaints
- Login & account: “Impostazioni nuova password”
About CieID
Attiva le credenziali CIE (livello 1 e 2) su www.cartaidentita.it, apri l’App e configura l’accesso semplificato. Potrai autorizzare i tuoi accessi da PC semplicemente:
- inquadrando dalla App il QR code che trovi nella pagina di richiesta accesso e inserendo il codice app CieID che avrai creato in fase di certificazione del dispositivo; se hai attiva la biometria, l’accesso è ancora più semplice perché puoi sostituirla al codice app CieID
oppure
- inserendo le tue credenziali CieID (username e password) nella pagina di richiesta accesso, riceverai una notifica push in App che dovrai accettare tramite l’utilizzo del codice app CieID o della biometria.
Se accedi al servizio online da smartphone, autenticati con le credenziali CieID oppure apri la App e inserisci il codice app CieID, usa il riconoscimento biometrico se attivo.
Se hai un iPhone dotato di tecnologia NFC puoi scegliere di accedere con il massimo livello di sicurezza (livello 3). Dopo aver ricevuto la tua Carta di Identità Elettronica, apri l’App e registra la tua carta inserendo il PIN di otto cifre e avvicinando la Carta sul retro dell’iPhone quando richiesto.
Con l’App CieID è inoltre disponibile la funzionalità di Recupero PUK, per i cittadini in possesso di una Carta di Identità Elettronica che hanno associato alla propria identità digitale un indirizzo di posta elettronica o un numero di cellulare.
Dichiarazione di accessibilità: https://form.agid.gov.it/view/85d3aa40-88cd-11f0-ae26-159be1ec7c8c
Latest updates
More from Istituto Poligrafico e Zecca dello Stato Spa
CieID Android
CieID gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
CieID is #2 in All Apps Free on Google Play in Italy and charting in 1 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
All Apps FreeCieID at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
CieID is a free government-issued authentication app that enables Italian citizens to securely access public and private online services using their Electronic Identity Card (CIE) credentials. The app currently holds the #1 position in both the overall Free Apps and Tools categories on the Italian App Store, reflecting its status as the primary digital identity tool for the country.
Similar apps: SPID, Authy, Microsoft Authenticator
CieID on Google Play
App details
Tech stack
Android app v1.7.27 · checked 27 Sep 2026
Its iPhone app is most likely native Swift.
CieID downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where CieID's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Italy | All AppsFree | #2 |
| Italy | ToolsFree | #1 |
Apps near CieID on the chart
All Apps Free, around #2.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about CieID
From the 129 most recent Google Play reviews in the US.
Users report frequent authentication failures, slow performance, and confusing multi-factor setup processes. While some praise the app's potential utility, many struggle with NFC card reading errors and lack of support.
Mixed but leaning positive (69% of recent reviews give 4–5 stars). People like it for being easy to use, and speed. The main complaints are about ads, and login and account problems. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “Very helpful and easy to access and I am recommending one to use CieID”
- Speed & performance
Common complaints
- Ads: “ho veramente bisogno di un'altra app oltre ad Io per accedere ai siti del ministero?”
- Login & account: “ci vuole un'ora per ricevere la notifica per l'autorizazione per il login sul app del comune, provato anche tramite sms , uguale!”
- Crashes & bugs: “funzionamento limitato e a tratti buggato”
- Features & content: “there is no language change option”
About CieID
Activate your CIE credentials (level 1 and 2) at www.cartaidentita.it, open the app, and set up simplified access. You can authorize access from your PC simply by:
- scanning the QR code on the access request page from the app and entering the CieID app code you created during device certification; if biometrics are enabled, access is even easier because you can use it instead of the CieID app code.
Or
- entering your CieID credentials (username and password) on the access request page will receive a push notification in the app that you must accept using your CieID app code or biometrics.
If you access the online service from a smartphone, authenticate with your CieID credentials or open the app and enter your CieID app code. Use biometric recognition if enabled.
If you have a smartphone with Android 6.0 or later, equipped with NFC technology, you can choose to log in with the highest level of security (level 3). After receiving your Electronic Identity Card, open the app and register your card by entering the eight-digit PIN and tapping the card against the back of your smartphone when prompted.
The CieID app also offers a PUK recovery feature for citizens with an Electronic Identity Card who have associated an email address or mobile number with their digital identity.
Accessibility statement: https://form.agid.gov.it/view/66413cb0-88cd-11f0-beb7-df733bfc235a
What's new in 1.7.28
Similar apps
Apps people compare with CieID: the same core purpose or gameplay, checked one by one.
