Citykey Downloads & RevenueCitykey - Citizen Services · App Store
Not in any tracked top chart right now.
Updated 10 Nov 2026 · rankings refresh through the day
DeveloperDeutsche Telekom AG
CategoryTravel
PriceFree
Released
Rating★ 3.1 (62)
Version1.3.15
Age rating4+
First seen by us
12 Oct 2026
Citykey - Citizen Services update history & changes
Last change · 4 events since 17 Sep 2021Full timeline ↓Full timeline · 3 events in the last 12 months
- 🆕Citykey - Citizen Services first spotted by AppInsiderGermany (found via developer)
- 🆕Citykey - Citizen Services: its developer released another app: T-Travel eSIM
- 🆕Citykey - Citizen Services released on the App Store
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
3.1 ★
62 ratings
Measured
Citykey - Citizen Services on the App Store
App details
App ID
1516529784
Publisher
Deutsche Telekom AG
On the store since
Sep 2021
5 years on the store
Minimum OS
iOS 13.0+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
4+
Languages
2
EN DE
Size
57 MB
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
3.1 ★
62 ratings
Measured
Ratings
62
Measured
About Citykey - Citizen Services
Citykey is the digital way to access your citizen services. Easily submit applications to the city offices with the Online ID (eID) of your ID card, book appointments at your local office, never again forget to take out the garbage with our garbage collection calendar, find exciting events nearby and use the defect reporter to notify your city of defective infrastructure.
CITYKEY IS CURRENTLY AVAILABLE FOR:
• Bonn
• Bergisch Gladbach
• Bornheim
• Hennef
• Mannheim
• Paderborn
• Sankt Augustin
• Siegburg
GARBAGE COLLECTION CALENDAR:
• Distinguish between different types of garbage, such as residual waste, waste paper and organic waste
• Always up-to-date and street-accurate
• The smart garbage collection calendar helps you plan weeks in advance
FIND EVENTS / ACTIVITIES:
Always stay in the loop about interesting events in your city!
• Find festivals, events and cultural activities in your area
• Use built-in filters for your interests
• Citykey shows you an overview of upcoming events
• Share exciting events with your friends over Citykey
• Add activities and events to your calendar
NEWS:
• Keep track of the latest city-related news
• Get daily updates about important topics, such as culture, community, citizens, nature and helpful news
BOOK APPOINTMENTS WITH OFFICES:
• Book appointments with your local office and minimize waiting times when dealing with authorities
• Ensure you have all documents required for your appointment and get the location to easily find the office
DIGITAL ADMINISTRATION WITH YOUR EID:
• Fill out forms for various administrative purposes
• Citykey supports the Online ID (eID) of the ID card for identification on the Internet, so you can use even more citizen services digitally and mobile-friendly. The electronic residence permit is also supported
• Take care of common applications in no time at all, such as applying for a resident parking permit or changing your residency
CITIZEN PARTICIPATION:
Shaping the city together is now made even easier.
• Take part in surveys on urban development and all projects that affect you
• View all ongoing surveys in an overview
INTERESTING PLACES:
New to your city? Get the best tips and first-hand information.
• Find out what characterizes the city and which places are worth a visit
• The app helps you find your way around and get familiar with the city faster
DEFECT REPORTER:
A deep pothole in the road, a crooked guard rail or a defective street light caught your eye?
• Report damaged or defective infrastructure to the city
• Detail your request, simply by sending a photo with a location marker
TIME FOR A SIMPLE AND DIGITAL CITIZEN SERVICE:
We bring the city to the citizens and develop Citykey with cities and municipalities all over Germany. Some of the features offered are not yet available in all cities. The app is constantly being updated with new features that make your everyday life easier.
TRANSPARENT TECHNOLOGY AND DATA PROTECTION:
The platform behind Citykey is based on
CITYKEY IS CURRENTLY AVAILABLE FOR:
• Bonn
• Bergisch Gladbach
• Bornheim
• Hennef
• Mannheim
• Paderborn
• Sankt Augustin
• Siegburg
GARBAGE COLLECTION CALENDAR:
• Distinguish between different types of garbage, such as residual waste, waste paper and organic waste
• Always up-to-date and street-accurate
• The smart garbage collection calendar helps you plan weeks in advance
FIND EVENTS / ACTIVITIES:
Always stay in the loop about interesting events in your city!
• Find festivals, events and cultural activities in your area
• Use built-in filters for your interests
• Citykey shows you an overview of upcoming events
• Share exciting events with your friends over Citykey
• Add activities and events to your calendar
NEWS:
• Keep track of the latest city-related news
• Get daily updates about important topics, such as culture, community, citizens, nature and helpful news
BOOK APPOINTMENTS WITH OFFICES:
• Book appointments with your local office and minimize waiting times when dealing with authorities
• Ensure you have all documents required for your appointment and get the location to easily find the office
DIGITAL ADMINISTRATION WITH YOUR EID:
• Fill out forms for various administrative purposes
• Citykey supports the Online ID (eID) of the ID card for identification on the Internet, so you can use even more citizen services digitally and mobile-friendly. The electronic residence permit is also supported
• Take care of common applications in no time at all, such as applying for a resident parking permit or changing your residency
CITIZEN PARTICIPATION:
Shaping the city together is now made even easier.
• Take part in surveys on urban development and all projects that affect you
• View all ongoing surveys in an overview
INTERESTING PLACES:
New to your city? Get the best tips and first-hand information.
• Find out what characterizes the city and which places are worth a visit
• The app helps you find your way around and get familiar with the city faster
DEFECT REPORTER:
A deep pothole in the road, a crooked guard rail or a defective street light caught your eye?
• Report damaged or defective infrastructure to the city
• Detail your request, simply by sending a photo with a location marker
TIME FOR A SIMPLE AND DIGITAL CITIZEN SERVICE:
We bring the city to the citizens and develop Citykey with cities and municipalities all over Germany. Some of the features offered are not yet available in all cities. The app is constantly being updated with new features that make your everyday life easier.
TRANSPARENT TECHNOLOGY AND DATA PROTECTION:
The platform behind Citykey is based on
Latest updates
1.3.15
Bug fixes and further optimizations
Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom