GoTo Downloads & RevenueGoTo · App Store & Google Play
GoTo gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GoTo by GoTo Group, Inc. is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 24 events
- 📦GoTo updated to version 2026.11.2iOSGeneral: Bug fixes & improvements
- 📈GoTo charting in a new countryiOSBrazil
- 📦GoTo updated to version 2026.11.0iOSGeneral: Bug fixes & improvements
- 📈GoTo entered the top 100 in 2 chartsAndroidTop Free · Business · MX · Top Free · Business · SE
- 📈GoTo charting in a new countryAndroidSweden
- 📦GoTo updated to version 2026.11.0AndroidGeneral: Bug fixes & improvements
- 📈GoTo entered the top 100 in 2 chartsAndroidTop Free · Business · ES · Top Free · Business · NL
- 📈GoTo charting in a new country in 3 chartsAndroidSpain · Mexico · Netherlands
- 📈GoTo charting in a new countryiOSIndia
- 📈GoTo entered the top 10AndroidTop Free · Business · IT
- 📈GoTo entered the top 100iOSTop Free · Business · AE
- 📈GoTo charting in a new countryiOSUnited Arab Emirates
- 📈GoTo entered the top 10iOSTop Free · Business · IT
- 📦GoTo updated to version 2026.10.1iOSAllgemeines: Fehlerkorrekturen und Verbesserungen
Sprachtelefonie: Eingehende Anrufe lassen sich durch Auswählen eines Klingeltons aus einer Tonbibliothek personalisieren.
Posteingang:
- Starten neuer Unterhaltungen mit Kontakten aus einer geschlossenen Unterhaltung
- Versenden von bis zu 1 GB Dateien pro Nachricht – Medien jetzt in voller Auflösung
Sprachtelefonie: Aktivieren der lokalen Anwahl, um die Anrufer-ID automatisch an die Ortsvorwahl der angerufenen Person anzupassen… more - 🆕GoTo first spotted by AppInsiderAndroidUnited States
- 🆕GoTo first spotted by AppInsideriOS#80 in Top Free · Business · United Kingdom
- 📦GoTo updated to version 2026.9.0AndroidGeneral: Bug fixes & improvement
Inbox: Get contact suggestions for incoming conversations - 📦GoTo version 2026.10.1AndroidGeneral: Bug fixes & improvement
Voice: Personalize incoming calls by picking a ringtone from a library of sounds
Inbox:
- Start a new conversation with someone from a closed conversation
- Send up to 1GB of files in each message — media now in full resolution
Voice: Turn on local dialing to automatically match your caller ID to your recipient's area code… more - 📦GoTo version 2026.10.0iOSNo release notes
- 🆕GoTo released on the App StoreiOS
- 🆕GoTo released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Business FreeApp Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v2026.5.0, from the εxodus privacy report (CC BY-SA).
GoTo downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 10M+ |
| Google Play | 1k+ | 5M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
Where GoTo's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #15 Business Free | 5 of 30 countries | #180 | – |
| Google Play | #15 Business Free | 10 of 23 countries | #70 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings by country (6)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
 United States | 80 | 56% | steady |
| Italy | 25 | 18% | ▼ -23% |
 Germany | 25 | 17% | steady |
 Canada | 6 | 4% | ▼ -56% |
 United Kingdom | 4.8 | 3% | ▲ +10% |
 Australia | 1.5 | 1% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 144k |
| Google Play | 4.8 ★ | 153k 2.6k written reviews |
| Both stores | 4.8 ★ weighted by ratings | 297k |
What users say about GoTo
From the 50 most recent App Store reviews in the US.
Users appreciate the app's reliability for business communications and webinar hosting, often citing it as a user-friendly alternative to competitors. However, significant complaints focus on poor call quality, dropped connections, intrusive update notifications, and billing issues after cancellation.
Mixed (50% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about recent updates, and price and subscriptions. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Easy to use and wonderful”
- Useful: “Works great no need to be tied to an office”
- Features & content: “Easy to view content to learn and study!”
Common complaints
- Updates: “Latest update broke the camera on iPadOS”
- Price & subscription: “How lazy can a company get when they charge for a service”
- Crashes & bugs: “Really bad and gets glitchy in meetings”
- Useful: “Finally got a refund with a support team member who was helpful, but getting continuously billed after a cancellation erodes trust and feels extremely scammy”
About GoTo
Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered.
Simplify your communication:
- Stay connected from anywhere with customers and colleagues
- Use your personal device without sharing your private number
- Get voice, video, and messaging all in one app
Empower your business calls:
- Quickly switch between multiple business numbers
- Route incoming calls to other phones or colleagues
- Automatically text back to missed calls
Elevate your meetings and events:
- Join virtual meetings, trainings, and webinars from anywhere
- View slides, participate in breakout rooms, take polls, and more
- Schedule your own meetings and sync your business calendar
Engage with your customers:
- Chat with customers as a team in the shared inbox
- See all your SMS, social media, and web chat conversations in one place
- Assign, unassign, and resolve conversations on the go
GoTo App Store
GoTo gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GoTo is #15 in Business Free in Italy and charting in 5 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Business FreeGoTo on the App Store
App details
GoTo downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GoTo's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Italy | BusinessFree | #15 |
| Germany | BusinessFree | #41 |
| United States | BusinessFree | #180 |
| United Kingdom | BusinessFree | #164 |
 France | BusinessFree | #172 |
Apps near GoTo on the chart
Business Free, around #15.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisNew ratings by country (6)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United States | 80 | 56% | steady |
| Italy | 25 | 18% | ▼ -23% |
| Germany | 25 | 17% | steady |
| Canada | 6 | 4% | ▼ -56% |
| United Kingdom | 4.8 | 3% | ▲ +10% |
| Australia | 1.5 | 1% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GoTo
From the 50 most recent App Store reviews in the US.
Users appreciate the app's reliability for business communications and webinar hosting, often citing it as a user-friendly alternative to competitors. However, significant complaints focus on poor call quality, dropped connections, intrusive update notifications, and billing issues after cancellation.
Mixed (50% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about recent updates, and price and subscriptions. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Easy to use and wonderful”
- Useful: “Works great no need to be tied to an office”
- Features & content: “Easy to view content to learn and study!”
Common complaints
- Updates: “Latest update broke the camera on iPadOS”
- Price & subscription: “How lazy can a company get when they charge for a service”
- Crashes & bugs: “Really bad and gets glitchy in meetings”
- Useful: “Finally got a refund with a support team member who was helpful, but getting continuously billed after a cancellation erodes trust and feels extremely scammy”
About GoTo
Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered.
Simplify your communication:
- Stay connected from anywhere with customers and colleagues
- Use your personal device without sharing your private number
- Get voice, video, and messaging all in one app
Empower your business calls:
- Quickly switch between multiple business numbers
- Route incoming calls to other phones or colleagues
- Automatically text back to missed calls
Elevate your meetings and events:
- Join virtual meetings, trainings, and webinars from anywhere
- View slides, participate in breakout rooms, take polls, and more
- Schedule your own meetings and sync your business calendar
Engage with your customers:
- Chat with customers as a team in the shared inbox
- See all your SMS, social media, and web chat conversations in one place
- Assign, unassign, and resolve conversations on the go
Latest updates
More from GoTo Group, Inc.
GoTo Android
GoTo gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GoTo is #70 in Business Free on Google Play in United States and charting in 10 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Business FreeGoTo on Google Play
App details
Tech stack
Trackers and permissions of build v2026.5.0, from the εxodus privacy report (CC BY-SA).
GoTo downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GoTo's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | BusinessFree | #70 |
| Germany | BusinessFree | #27 |
| Italy | BusinessFree | #15 |
| United Kingdom | BusinessFree | #84 |
| Canada | BusinessFree | #60 |
| France | BusinessFree | #77 |
 Spain | BusinessFree | #43 |
| Australia | BusinessFree | #115 |
 Mexico | BusinessFree | #109 |
 Netherlands | BusinessFree | #140 |
Apps near GoTo on the chart
Business Free, around #70.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GoTo
From the 116 most recent Google Play reviews in the US.
Mixed but leaning positive (72% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and recent updates.
What people like
- Ease of use: “Controls are easy to navigate”
- Useful: “A very helpful tool to have”
- Connection & sync: “minor connectivity issues”
- Features & content: “A very helpful tool to have”
Common complaints
- Login & account: “honestly I keep going back and forth I can't sign in with my email ..Well I hate to rate it this way but if I can't bypass the login then the app is unhelpful”
- Updates: “nothing else has changed but this update”
- Price & subscription: “we are paying for this service monthly and pay additional to have texting”
- Crashes & bugs: “Error Occurred Intake Form is not available”
About GoTo
On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place.
Simple business communication:
- Work from anywhere and stay connected with your customers and colleagues
- Use your personal device without compromising your private phone number
- Consolidate all your voice, messaging and video communications in one app
- Take advantage of HD Audio and Video Quality in all your communications
- Control all your meetings through Business Calendar Integration & Meeting Reminders
Empower your business:
- Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature
- Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID
- Fully manage the behaviour of an incoming call through Find Me Follow Me
- Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer
- Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor
- Retrieve and merge your device’s local contacts with your company’s contacts
Engage with your customers:
- Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place
- Assign, unassign and resolve conversations on the go directly from GoTo mobile
- Control your customer communication by initiating conversations with them
Download the GoTo mobile app today!
What's new in 2026.11.0
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