LG ThinQ Downloads & RevenueLG ThinQ · App Store & Google Play
LG ThinQ gets 50k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LG ThinQ by LG Electronics, Inc. is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 56 events
- ✏️LG ThinQ added hidden keywords: dishiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ entered the top 10AndroidTop Free · Wear OS · NL
- 🔎LG ThinQ reached Top 10 for “home”Android#10 in Mexico search · popularity 80
- ✏️LG ThinQ added hidden keywords: olgiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️LG ThinQ: needs a newer iOSiOSiOS 16.0 → iOS 18.0
- 📦LG ThinQ updated to version 5.2.15330iOSHemos mejorado la experiencia de la aplicación para que usar ThinQ sea más fácil y estable.
- ✏️LG ThinQ added hidden keywords: dishiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ new best rank in the overall chart: #37AndroidTop Free · All Apps · FR
- 📈LG ThinQ new best rank in the overall chart: #102iOSTop Free · All Apps · KR
- ✏️LG ThinQ added hidden keywords: discoveryiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ new best rank in the overall chart: #58AndroidTop Free · All Apps · FR
- 📈LG ThinQ new best rank in the overall chart: #63AndroidTop Free · All Apps · FR
- 📦LG ThinQ version 5.2.14330AndroidMore devices. One connected home.
Now add Outdoor Camera, Floodlight Camera, Indoor Camera, Doorbell, Lock, Thermostat, and Temperature Sensor to ThinQ.
We’ve improved the app experience to make using ThinQ easier and more stable.… more - ✏️LG ThinQ added hidden keywords: conditioningiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ new best rank in the overall chart: #64AndroidTop Free · All Apps · FR
- 📈LG ThinQ new best rank in the overall chart: #67AndroidTop Free · All Apps · FR
- ✏️LG ThinQ added hidden keywords: homeiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️LG ThinQ added hidden keywords: naraiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ entered the top 100 in 2 chartsAndroidTop Free · Lifestyle · NL · Top Free · Lifestyle · TR
- 🔎LG ThinQ reached Top 10 for “home”Android#10 in Brazil search · popularity 76
- 📈LG ThinQ entered the top 100 in 7 chartsAndroidTop Free · Wear OS · ES · Top Free · All Apps · FR · Top Free · Wear OS · MX · Top Free · Wear OS · NL · +3 more
- 📈LG ThinQ entered the top 10AndroidTop Free · Lifestyle · MX
- 📈LG ThinQ charting in a new country in 3 chartsAndroidMexico · Netherlands · Sweden
- 📈LG ThinQ entered the top 10iOSTop Free · Lifestyle · CO
- 📈LG ThinQ entered the top 100 in 5 chartsiOSTop Free · Lifestyle · AR · Top Free · Lifestyle · MY · Top Free · Lifestyle · PH · Top Free · Lifestyle · PL · +1 more
- 📈LG ThinQ charting in a new country in 6 chartsiOSArgentina · Colombia · Malaysia · Philippines · +2 more
- 📈LG ThinQ entered the top 10AndroidTop Free · Lifestyle · ES
- 📈LG ThinQ charting in a new country in 5 chartsAndroidSpain · Thailand · Turkey · Taiwan · +1 more
- 📈LG ThinQ entered the top 100 in 6 chartsAndroidTop Free · Wear OS · TH · Top Free · Lifestyle · TH · Top Free · Wear OS · TR · Top Free · Wear OS · TW · +2 more
- ✏️LG ThinQ added hidden keywords: conditionsiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ entered the top 10AndroidTop Free · Wear OS · FR
- 📈LG ThinQ entered the top 10iOSTop Free · Lifestyle · ES
- 📈LG ThinQ entered the top 10AndroidTop Free · Lifestyle · FR
- 📈LG ThinQ new best rank in the overall chart: #74AndroidTop Free · All Apps · IT
- 📈LG ThinQ entered the top 10AndroidTop Free · Wear OS · CA
- 📈LG ThinQ new best rank in the overall chart: #76AndroidTop Free · All Apps · IT
- 📈LG ThinQ entered the top 10AndroidTop Free · Wear OS · DE
- 📈LG ThinQ entered the top 100AndroidTop Free · All Apps · IT
- 📈LG ThinQ new best rank in the overall chart: #92AndroidTop Free · All Apps · IT
- 🔎LG ThinQ reached Top 10 for “smart”iOS#6 in Spain search · popularity 76
- 📈LG ThinQ entered the top 10AndroidTop Free · Lifestyle · DE
- 📈LG ThinQ new best rank in the overall chart: #114AndroidTop Free · All Apps · IT
- ✏️LG ThinQ added hidden keywords: conditioningiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ new best rank in the overall chart: #113iOSTop Free · All Apps · KR
- 📈LG ThinQ entered the top 10AndroidTop Free · Lifestyle · KR
- ✏️LG ThinQ added hidden keywords: conditionsiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️LG ThinQ added hidden keywords: diagnosisiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈LG ThinQ entered the top 10 in 2 chartsAndroidTop Free · Wear OS · AU · Top Free · Wear OS · GB
- 📈LG ThinQ new best rank in the overall chart: #138iOSTop Free · All Apps · CA
- 📈LG ThinQ entered the top 10 in 2 chartsiOSTop Free · Lifestyle · AU · Top Free · Lifestyle · MX
- 🆕LG ThinQ first spotted by AppInsiderAndroidSouth Korea
- 📈LG ThinQ new best rank in the overall chart: #123AndroidTop Free · All Apps · IT
- 🆕LG ThinQ first spotted by AppInsideriOS#9 in Top Free · Lifestyle · Canada
- 📦LG ThinQ version 5.2.13520iOSNo release notes
- 🆕LG ThinQ released on the App StoreiOS
- 🆕LG ThinQ released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Lifestyle FreeLG ThinQ at a glance
AI summary written from our chart and store data, 2026-09-30. It can be wrong: check the numbers above.
LG ThinQ is a free IoT control hub for LG Electronics customers, enabling remote management, automation, and diagnostic services for smart home appliances. The app maintains strong visibility in the Lifestyle category across Latin America (top 10 in Brazil, Canada, Mexico) and Europe, while holding mid-tier positions in major markets like the US and Germany.
Similar apps: Samsung SmartThings, Amazon Alexa, Google Home
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v4.1.28110, from the εxodus privacy report (CC BY-SA).
LG ThinQ downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 10k+ | 10M+ |
| Google Play | 50k+ | 100M+ Measured |
| Total | 50k+ Confidence | 100M+ Confidence |
How this is calculated
Where LG ThinQ's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
LG ThinQ shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #8 Lifestyle Free | 28 of 30 countries | #17 | – |
| Google Play | #5 Lifestyle Free | 23 of 23 countries | #19 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisGrowing fastest in Canada ▲ +25%
New ratings by country (12)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
 United States | 1,152 | 46% | ▼ -34% |
 South Korea | 203 | 8% | steady |
| Brazil | 192 | 8% | steady |
 Germany | 135 | 5% | steady |
 Mexico | 128 | 5% | ▼ -22% |
 India | 123 | 5% | ▼ -5% |
| Canada | 107 | 4% | ▲ +25% |
 Thailand | 96 | 4% | ▼ -19% |
 Colombia | 93 | 4% | – |
 Vietnam | 88 | 4% | ▲ +18% |
 Australia | 84 | 3% | ▲ +22% |
 Taiwan | 79 | 3% | ▲ +14% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 242k |
| Google Play | 4.8 ★ | 1.5M 20k written reviews |
| Both stores | 4.8 ★ weighted by ratings | 1.8M |
What users say about LG ThinQ
From the 200 most recent App Store reviews in the US.
Users report that recent updates have caused the app to crash, hang on loading screens, or fail to connect appliances to Wi-Fi. Complaints also highlight excessive app size and intrusive data collection practices.
Mostly negative (21% of recent reviews give 4–5 stars). People like it for being useful, and working reliably. The main complaints are about connection and sync problems, and crashes and bugs.
What people like
- Useful: “Works great as a backup TV remote”
- Crashes & bugs: “In the settings screen, the notification settings crashes the app: iOS 27 on iPhone 14 Pro”
- Updates: “Love reminders and updates”
- Ease of use: “Great and easy way to use”
Common complaints
- Connection & sync: “It never wants to connect”
- Crashes & bugs: “Sign in with Apple broken”
- Updates: “Don’t update or uninstall”
- Features & content: “Most app features don’t work”
About LG ThinQ
Enjoy effortless product control, smart care, and convenient automation in one simple solution.
■ Discover the convenience of smart home appliances through the Home tab.
- Control your IoT home appliances from anywhere with our app.
- Get personalized recommendations for managing appliances based on usage history.
- Find out ways to better make use of the app's features from ""Explore""
■ Upgrade your products and your living spaces from ThinQ Play.
- Download a variety of apps available for use from LG ThinQ On(AI Home Hub)
- Use your products more efficiently and with greater ease by introducing new features to products you are currently using.
- Upgrade your products based on your lifestyle and personal preferences.
■ Create smart routines to match your needs.
- Automatically turn on the lights and air purifier when it’s time to wake up.
- When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
- Use Energy Monitoring to compare your power usage with your neighbors’.
- Set energy saving goals and get usage status notifications to help save energy more efficiently.
- Receive care services for your products all in one place.
■ Handle everything from troubleshooting to service requests directly from the app.
- Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.
- Our 'Chat with LG' provides answers tailored to your product’s situation and condition.
※ Services and features may vary depending on your product model and your country or region of residence.
The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"")
[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the ""Smart Routines"" function.
• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in ""1:1 Inquiry.""
- To record and store purchase receipts when registering additional information about the product..(미국 Only)
- To use the AI oven Cooking Record feature.
- To use in “Chat with LG” when entering the product and serial number information
• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in ""1:1 Inquiry.""
-
LG ThinQ App Store
LG ThinQ gets 50k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LG ThinQ is #17 in Lifestyle Free in United States and charting in 28 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Lifestyle FreeLG ThinQ at a glance
AI summary written from our chart and store data, 2026-09-30. It can be wrong: check the numbers above.
LG ThinQ is a free IoT control hub for LG Electronics customers, enabling remote management, automation, and diagnostic services for smart home appliances. The app maintains strong visibility in the Lifestyle category across Latin America (top 10 in Brazil, Canada, Mexico) and Europe, while holding mid-tier positions in major markets like the US and Germany.
Similar apps: Samsung SmartThings, Amazon Alexa, Google Home
LG ThinQ on the App Store
App details
LG ThinQ downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where LG ThinQ's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
LG ThinQ shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | LifestyleFree | #17 |
| Brazil | LifestyleFree | #8 |
| Canada | LifestyleFree | #11 |
| South Korea | LifestyleFree | #18 |
| Germany | LifestyleFree | #22 |
 United Kingdom | LifestyleFree | #28 |
| Mexico | LifestyleFree | #9 |
 Italy | LifestyleFree | #13 |
| Australia | LifestyleFree | #17 |
| India | LifestyleFree | #17 |
 Spain | LifestyleFree | #14 |
 France | LifestyleFree | #33 |
 Netherlands | LifestyleFree | #12 |
 Russia | LifestyleFree | #28 |
| South Korea | All AppsFree | #148 |
 Saudi Arabia | LifestyleFree | #23 |
| Taiwan | LifestyleFree | #33 |
 Turkey | LifestyleFree | #22 |
 Poland | LifestyleFree | #24 |
| Colombia | LifestyleFree | #10 |
| Australia | All AppsFree | #197 |
| Canada | All AppsFree | #199 |
 Argentina | LifestyleFree | #17 |
| Mexico | All AppsFree | #157 |
 Sweden | LifestyleFree | #25 |
 Philippines | LifestyleFree | #24 |
 United Arab Emirates | LifestyleFree | #48 |
 Indonesia | LifestyleFree | #77 |
| Vietnam | LifestyleFree | #30 |
| Thailand | LifestyleFree | #46 |
| Netherlands | All AppsFree | #193 |
 South Africa | LifestyleFree | #32 |
 Malaysia | LifestyleFree | #40 |
Apps near LG ThinQ on the chart
Lifestyle Free, around #17.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisGrowing fastest in Canada ▲ +25%
New ratings by country (12)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United States | 1,152 | 46% | ▼ -34% |
| South Korea | 203 | 8% | steady |
| Brazil | 192 | 8% | steady |
| Germany | 135 | 5% | steady |
| Mexico | 128 | 5% | ▼ -22% |
| India | 123 | 5% | ▼ -5% |
| Canada | 107 | 4% | ▲ +25% |
| Thailand | 96 | 4% | ▼ -19% |
| Colombia | 93 | 4% | – |
| Vietnam | 88 | 4% | ▲ +18% |
| Australia | 84 | 3% | ▲ +22% |
| Taiwan | 79 | 3% | ▲ +14% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about LG ThinQ
From the 200 most recent App Store reviews in the US.
Users report that recent updates have caused the app to crash, hang on loading screens, or fail to connect appliances to Wi-Fi. Complaints also highlight excessive app size and intrusive data collection practices.
Mostly negative (21% of recent reviews give 4–5 stars). People like it for being useful, and working reliably. The main complaints are about connection and sync problems, and crashes and bugs.
What people like
- Useful: “Works great as a backup TV remote”
- Crashes & bugs: “In the settings screen, the notification settings crashes the app: iOS 27 on iPhone 14 Pro”
- Updates: “Love reminders and updates”
- Ease of use: “Great and easy way to use”
Common complaints
- Connection & sync: “It never wants to connect”
- Crashes & bugs: “Sign in with Apple broken”
- Updates: “Don’t update or uninstall”
- Features & content: “Most app features don’t work”
About LG ThinQ
Enjoy effortless product control, smart care, and convenient automation in one simple solution.
■ Discover the convenience of smart home appliances through the Home tab.
- Control your IoT home appliances from anywhere with our app.
- Get personalized recommendations for managing appliances based on usage history.
- Find out ways to better make use of the app's features from ""Explore""
■ Upgrade your products and your living spaces from ThinQ Play.
- Download a variety of apps available for use from LG ThinQ On(AI Home Hub)
- Use your products more efficiently and with greater ease by introducing new features to products you are currently using.
- Upgrade your products based on your lifestyle and personal preferences.
■ Create smart routines to match your needs.
- Automatically turn on the lights and air purifier when it’s time to wake up.
- When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
- Use Energy Monitoring to compare your power usage with your neighbors’.
- Set energy saving goals and get usage status notifications to help save energy more efficiently.
- Receive care services for your products all in one place.
■ Handle everything from troubleshooting to service requests directly from the app.
- Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.
- Our 'Chat with LG' provides answers tailored to your product’s situation and condition.
※ Services and features may vary depending on your product model and your country or region of residence.
The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"")
[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the ""Smart Routines"" function.
• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in ""1:1 Inquiry.""
- To record and store purchase receipts when registering additional information about the product..(미국 Only)
- To use the AI oven Cooking Record feature.
- To use in “Chat with LG” when entering the product and serial number information
• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in ""1:1 Inquiry.""
-
Latest updates
Store changes
What LG ThinQ changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from LG Electronics, Inc.
LG ThinQ Android
LG ThinQ gets 50k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LG ThinQ is #19 in Lifestyle Free on Google Play in United States and charting in 23 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Lifestyle FreeLG ThinQ at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
LG ThinQ is a free smart home management app that enables users to control, monitor, and automate LG IoT appliances through features like energy tracking, AI diagnostics, and remote service booking. The app maintains strong visibility in the Lifestyle category across major markets including Canada, Spain, Mexico, Australia, and Brazil, while also ranking consistently in Wear OS charts in Europe and Latin America, indicating broad cross-platform adoption.
Similar apps: Samsung SmartThings, Apple Home, Google Home
LG ThinQ on Google Play
App details
Tech stack
Trackers and permissions of build v4.1.28110, from the εxodus privacy report (CC BY-SA).
LG ThinQ downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where LG ThinQ's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | LifestyleFree | #19 |
| United States | Wear OSFree | #22 |
| Canada | LifestyleFree | #5 |
| United Kingdom | Wear OSFree | #12 |
| Germany | Wear OSFree | #11 |
| Germany | LifestyleFree | #13 |
| South Korea | Wear OSFree | #12 |
| Brazil | LifestyleFree | #9 |
| United Kingdom | LifestyleFree | #22 |
| South Korea | LifestyleFree | #16 |
| Australia | LifestyleFree | #12 |
| Brazil | Wear OSFree | #12 |
| Spain | LifestyleFree | #8 |
| Canada | Wear OSFree | #13 |
| Mexico | LifestyleFree | #9 |
| Australia | Wear OSFree | #15 |
| Italy | Wear OSFree | #12 |
| India | Wear OSFree | #19 |
| Italy | LifestyleFree | #15 |
| Spain | Wear OSFree | #13 |
| Mexico | Wear OSFree | #13 |
 Japan | Wear OSFree | #74 |
| Russia | LifestyleFree | #17 |
| France | LifestyleFree | #32 |
| Russia | Wear OSFree | #20 |
| France | Wear OSFree | #33 |
| Netherlands | Wear OSFree | #10 |
| India | LifestyleFree | #31 |
| Netherlands | LifestyleFree | #13 |
| Taiwan | Wear OSFree | #23 |
| South Korea | All AppsFree | #185 |
| Sweden | Wear OSFree | #15 |
| Saudi Arabia | Wear OSFree | #32 |
| Taiwan | LifestyleFree | #33 |
| Sweden | LifestyleFree | #17 |
| Turkey | Wear OSFree | #25 |
| Indonesia | Wear OSFree | #39 |
| Thailand | Wear OSFree | #23 |
| Vietnam | Wear OSFree | #21 |
| Saudi Arabia | LifestyleFree | #60 |
| United Arab Emirates | Wear OSFree | #40 |
| Turkey | LifestyleFree | #50 |
| Indonesia | LifestyleFree | #88 |
| Vietnam | LifestyleFree | #40 |
| United Arab Emirates | LifestyleFree | #75 |
| Thailand | LifestyleFree | #57 |
Apps near LG ThinQ on the chart
Lifestyle Free, around #19.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about LG ThinQ
From the 200 most recent Google Play reviews in the US.
Users report frequent connectivity failures and login loops that render the app unusable for controlling appliances. There is significant backlash against mandatory precise location permissions and excessive data collection perceived as invasive.
Mixed but leaning positive (55% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about connection and sync problems, and crashes and bugs.
What people like
- Ease of use: “nice and quite easy to use”
- Useful: “Notifications are helpful”
- Features & content: “remote control feature is the best”
- Connection & sync: “GOOD THANKU SO MUCH, PLEASURE TO CONNECT WITH YOU”
Common complaints
- Connection & sync: “now my washing machine wont connect”
- Crashes & bugs: “doesn't work, app is garbage”
- Login & account: “LG ThinQ has a serious login issue”
- Updates: “I think after last update hard to use it”
About LG ThinQ
Enjoy effortless product control, smart care, and convenient automation in one simple solution.
■ Discover the convenience of smart home appliances through the Home tab.
- Control your IoT home appliances from anywhere with our app.
- Get personalized recommendations for managing appliances based on usage history.
- Find out ways to better make use of the app's features from ""Explore""
■ Upgrade your products and your living spaces from ThinQ Play.
- Download a variety of apps available for use from LG ThinQ On(AI Home Hub)
- Use your products more efficiently and with greater ease by introducing new features to products you are currently using.
- Upgrade your products based on your lifestyle and personal preferences.
■ Create smart routines to match your needs.
- Automatically turn on the lights and air purifier when it’s time to wake up.
- When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
- Use Energy Monitoring to compare your power usage with your neighbors’.
- Set energy saving goals and get usage status notifications to help save energy more efficiently.
- Receive care services for your products all in one place.
■ Handle everything from troubleshooting to service requests directly from the app.
- Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.
- Our 'Chat with LG' provides answers tailored to your product’s situation and condition.
※ Services and features may vary depending on your product model and your country or region of residence.
The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app.
We do not collect or use your information except for the minimum information necessary to operate your smartphone.
* Access Permissions
To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.
[Optional Access Permissions]
• Calls
- To contact the LG Service Center
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.
• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.
• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when register
What's new in 5.2.14330
Now add Outdoor Camera, Floodlight Camera, Indoor Camera, Doorbell, Lock, Thermostat, and Temperature Sensor to ThinQ.
We’ve improved the app experience to make using ThinQ easier and more stable.