LOTTE HOTELS & RESORTS Downloads & RevenueLOTTE HOTELS & RESORTS · App Store & Google Play
LOTTE HOTELS & RESORTS gets 100+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LOTTE HOTELS & RESORTS by Hotel Lotte Co., Ltd is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
LOTTE HOTELS & RESORTS update history & changes
Last change · 8 events since 13 Dec 2015Full timeline ↓⭐AndroidRecent ratings dipped to 4.1★📈iOSEntered the top 100🆕iOSFirst spotted by AppInsider🆕AndroidFirst spotted by AppInsider📦iOSVersion 4.1.3📦AndroidVersion 5.1.6🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 8 events
- 📈LOTTE HOTELS & RESORTS entered the top 100iOSTop Free · Travel · KR
- 🆕LOTTE HOTELS & RESORTS first spotted by AppInsideriOS#10 in Top Free · Travel · South Korea
- 🆕LOTTE HOTELS & RESORTS first spotted by AppInsiderAndroidSouth Korea
- 📦LOTTE HOTELS & RESORTS version 4.1.3iOSExperience your journey with LOTTE HOTELS & RESORTS.
Update now for a better stay and exclusive rewards!
This update includes:
- Fixed deep link page navigation issues and improved stability
- Added marketing acquisition analysis (UTM tags)
Enjoy richer experiences and greater benefits with LOTTE HOTELS & RESORTS.
More Stays, Better REWARDS.… more - 📦LOTTE HOTELS & RESORTS version 5.1.6AndroidExperience your journey with LOTTE HOTELS & RESORTS.
Update now for a better stay and exclusive rewards!
This update includes:
- Fix the overlapping issue at the top and bottom of the screen
Enjoy richer experiences and greater benefits with LOTTE HOTELS & RESORTS.
More Stays, Better REWARDS.… more - 🆕LOTTE HOTELS & RESORTS released on the App StoreiOS
- 🆕LOTTE HOTELS & RESORTS released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.7 ★
6.2k ratings, both stores
Measured
Best rank now
#80
App Store · 
Travel Free
Travel FreeMeasured
New ratings a week
47
▲ +10% vs the 2 weeks before (Google Play)
Measured
App Store
App details
App ID
1063239345
Publisher
Hotel Lotte Co., Ltd
Publisher country
South Korea
On the store since
Jan 2016
10 years on the store
Minimum OS
iOS 15.6+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
4+
Languages
7
MY EN JA KO RU ZH VI
Size
74 MB
Also listed in
Lifestyle
Google Play
App details
App ID
com.lottehotels.global
Publisher
HOTEL LOTTE CO., LTD.
Publisher country
South Korea
Content rating
Everyone
LOTTE HOTELS & RESORTS downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 100+ | 100k+ |
| Google Play | 100+ | 100k+ Measured |
| Total | 100+ Confidence | 500k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where LOTTE HOTELS & RESORTS's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #80 Travel Free | 1 of 30 countries | – | – |
| Google Play | #84 Travel & Local Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisApp Store
New ratings a week
22
▼ -27% vs the 2 weeks before
Recent ratings
5.0★
vs 4.7★ lifetime
Review momentum
70/100
faster than 80% of Travel apps
Google Play
New ratings a week
25
▲ +10% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Recent ratings
4.1★
vs 4.7★ lifetime
Review momentum
45/100
faster than 43% of Travel and local apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 2.7k |
| Google Play | 4.8 ★ | 3.5k 2 written reviews |
| Both stores | 4.7 ★ weighted by ratings | 6.2k |
About LOTTE HOTELS & RESORTS
App info
Easy room reservations, promotions, and membership! Global benefits exclusively on the official LOTTE HOTELS & RESORTS app
Enjoy convenient reservations and promotions when you use the official LOTTE HOTELS & RESORTS app!
Stay up to date with the latest information on all LOTTE HOTELS & RESORTS brands and locations, both domestic and international.
News
Enjoy your stay with LOTTE HOTELS & RESORTS.
Please update to the latest version to seamlessly plan your trip and enjoy an enhanced experience.
1. A fresh new homepage
2. Improved room and dining usability
3. Online payment
4. Merging Rewards member accounts and simplified identity verification
6. Checking in and getting a mobile key
About the service
1. About LOTTE HOTELS & RESORTS
LOTTE HOTELS & RESORTS is the largest hospitality group in Korea, encompassing the premium landmark luxury hotel brand SIGNIEL, the 5-star hotel brand LOTTE HOTELS, the premium business hotel brand LOTTE CITY HOTELS, the lifestyle hotel brand L7 by LOTTE HOTELS, as well as LOTTE RESORT, which offers refined relaxation, and ART VILLAS, a private luxury resort. We also operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as we continue to grow into one of Asia’s top three global hospitality groups.
LOTTE HOTELS & RESORTS aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.
2. Main functions of the mobile app
⁃ Find a hotel: Search hotels by region or brand and check hotel locations
⁃ Rates/reservations: Instant room and restaurant reservations and reservation history search
⁃ Promotions: Packages and promotions for rooms at each branch around the world, as well as dining
⁃ Facilities: Dining, facilities, and wedding convention details
⁃ Membership: Membership registration, point search, and member-exclusive coupons
⁃ Multi-language support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
⁃ Other features: Photo gallery by hotel, connecting to the Customer Center, etc.
3. Official website: http://www.lottehotel.com
4. Information on optional access permissions for services
- Notifications: To receive information on new packages and promotions
- Storage space and photos: Customer Voice, missing points inquiries, or complaint reports
- Camera: To take photos for Customer Voice, missing points inquiries, or complaint reports
- Bluetooth: To use the mobile key service
- Contact information: To access and edit contacts when sharing a mobile key
- Calendar: To register a reservation schedule
- Location service: To use the mobile key service
- Biometric verification: To use the sign-in service
* You can still use our service without optional access permissions.
* To change access permissions, go to Settings → LOTTE HOTELS & RESORTS app.
Easy room reservations, promotions, and membership! Global benefits exclusively on the official LOTTE HOTELS & RESORTS app
Enjoy convenient reservations and promotions when you use the official LOTTE HOTELS & RESORTS app!
Stay up to date with the latest information on all LOTTE HOTELS & RESORTS brands and locations, both domestic and international.
News
Enjoy your stay with LOTTE HOTELS & RESORTS.
Please update to the latest version to seamlessly plan your trip and enjoy an enhanced experience.
1. A fresh new homepage
2. Improved room and dining usability
3. Online payment
4. Merging Rewards member accounts and simplified identity verification
6. Checking in and getting a mobile key
About the service
1. About LOTTE HOTELS & RESORTS
LOTTE HOTELS & RESORTS is the largest hospitality group in Korea, encompassing the premium landmark luxury hotel brand SIGNIEL, the 5-star hotel brand LOTTE HOTELS, the premium business hotel brand LOTTE CITY HOTELS, the lifestyle hotel brand L7 by LOTTE HOTELS, as well as LOTTE RESORT, which offers refined relaxation, and ART VILLAS, a private luxury resort. We also operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as we continue to grow into one of Asia’s top three global hospitality groups.
LOTTE HOTELS & RESORTS aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.
2. Main functions of the mobile app
⁃ Find a hotel: Search hotels by region or brand and check hotel locations
⁃ Rates/reservations: Instant room and restaurant reservations and reservation history search
⁃ Promotions: Packages and promotions for rooms at each branch around the world, as well as dining
⁃ Facilities: Dining, facilities, and wedding convention details
⁃ Membership: Membership registration, point search, and member-exclusive coupons
⁃ Multi-language support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
⁃ Other features: Photo gallery by hotel, connecting to the Customer Center, etc.
3. Official website: http://www.lottehotel.com
4. Information on optional access permissions for services
- Notifications: To receive information on new packages and promotions
- Storage space and photos: Customer Voice, missing points inquiries, or complaint reports
- Camera: To take photos for Customer Voice, missing points inquiries, or complaint reports
- Bluetooth: To use the mobile key service
- Contact information: To access and edit contacts when sharing a mobile key
- Calendar: To register a reservation schedule
- Location service: To use the mobile key service
- Biometric verification: To use the sign-in service
* You can still use our service without optional access permissions.
* To change access permissions, go to Settings → LOTTE HOTELS & RESORTS app.
LOTTE HOTELS & RESORTS App Store
롯데호텔앤리조트
LOTTE HOTELS & RESORTS gets 100+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LOTTE HOTELS & RESORTS is #80 in Travel Free in South Korea and charting in 1 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
DeveloperHotel Lotte Co., Ltd
CategoryTravel
PriceFree
Released
Rating★ 4.7 (2.7k)
Version4.1.3
Age rating4+
First seen by us 25 Sep 2026
25 Sep 2026Installs (est.)100k+ worldwide
Rating
4.7 ★
2.7k ratings
Measured
Best rank now
#80
Travel FreeMeasured
New ratings a week
22
▼ -27% vs the 2 weeks before
Measured
LOTTE HOTELS & RESORTS on the App Store
App details
App ID
1063239345
Publisher
Hotel Lotte Co., Ltd
Publisher country
South Korea
On the store since
Jan 2016
10 years on the store
Minimum OS
iOS 15.6+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
4+
Languages
7
MY EN JA KO RU ZH VI
Size
74 MB
Also listed in
Lifestyle
LOTTE HOTELS & RESORTS downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where LOTTE HOTELS & RESORTS's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| South Korea | TravelFree | #80 |
Apps near LOTTE HOTELS & RESORTS on the chart
Travel Free, around #80.
Ratings
App Store, worldwide.
Rating
4.7 ★
2.7k ratings
Measured
Ratings
2.7k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
22
▼ -27% vs the 2 weeks before
Recent ratings
5.0★
vs 4.7★ lifetime
Review momentum
70/100
faster than 80% of Travel apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About LOTTE HOTELS & RESORTS
App info
Easy room reservations, promotions, and membership! Global benefits exclusively on the official LOTTE HOTELS & RESORTS app
Enjoy convenient reservations and promotions when you use the official LOTTE HOTELS & RESORTS app!
Stay up to date with the latest information on all LOTTE HOTELS & RESORTS brands and locations, both domestic and international.
News
Enjoy your stay with LOTTE HOTELS & RESORTS.
Please update to the latest version to seamlessly plan your trip and enjoy an enhanced experience.
1. A fresh new homepage
2. Improved room and dining usability
3. Online payment
4. Merging Rewards member accounts and simplified identity verification
6. Checking in and getting a mobile key
About the service
1. About LOTTE HOTELS & RESORTS
LOTTE HOTELS & RESORTS is the largest hospitality group in Korea, encompassing the premium landmark luxury hotel brand SIGNIEL, the 5-star hotel brand LOTTE HOTELS, the premium business hotel brand LOTTE CITY HOTELS, the lifestyle hotel brand L7 by LOTTE HOTELS, as well as LOTTE RESORT, which offers refined relaxation, and ART VILLAS, a private luxury resort. We also operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as we continue to grow into one of Asia’s top three global hospitality groups.
LOTTE HOTELS & RESORTS aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.
2. Main functions of the mobile app
⁃ Find a hotel: Search hotels by region or brand and check hotel locations
⁃ Rates/reservations: Instant room and restaurant reservations and reservation history search
⁃ Promotions: Packages and promotions for rooms at each branch around the world, as well as dining
⁃ Facilities: Dining, facilities, and wedding convention details
⁃ Membership: Membership registration, point search, and member-exclusive coupons
⁃ Multi-language support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
⁃ Other features: Photo gallery by hotel, connecting to the Customer Center, etc.
3. Official website: http://www.lottehotel.com
4. Information on optional access permissions for services
- Notifications: To receive information on new packages and promotions
- Storage space and photos: Customer Voice, missing points inquiries, or complaint reports
- Camera: To take photos for Customer Voice, missing points inquiries, or complaint reports
- Bluetooth: To use the mobile key service
- Contact information: To access and edit contacts when sharing a mobile key
- Calendar: To register a reservation schedule
- Location service: To use the mobile key service
- Biometric verification: To use the sign-in service
* You can still use our service without optional access permissions.
* To change access permissions, go to Settings → LOTTE HOTELS & RESORTS app.
Easy room reservations, promotions, and membership! Global benefits exclusively on the official LOTTE HOTELS & RESORTS app
Enjoy convenient reservations and promotions when you use the official LOTTE HOTELS & RESORTS app!
Stay up to date with the latest information on all LOTTE HOTELS & RESORTS brands and locations, both domestic and international.
News
Enjoy your stay with LOTTE HOTELS & RESORTS.
Please update to the latest version to seamlessly plan your trip and enjoy an enhanced experience.
1. A fresh new homepage
2. Improved room and dining usability
3. Online payment
4. Merging Rewards member accounts and simplified identity verification
6. Checking in and getting a mobile key
About the service
1. About LOTTE HOTELS & RESORTS
LOTTE HOTELS & RESORTS is the largest hospitality group in Korea, encompassing the premium landmark luxury hotel brand SIGNIEL, the 5-star hotel brand LOTTE HOTELS, the premium business hotel brand LOTTE CITY HOTELS, the lifestyle hotel brand L7 by LOTTE HOTELS, as well as LOTTE RESORT, which offers refined relaxation, and ART VILLAS, a private luxury resort. We also operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as we continue to grow into one of Asia’s top three global hospitality groups.
LOTTE HOTELS & RESORTS aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.
2. Main functions of the mobile app
⁃ Find a hotel: Search hotels by region or brand and check hotel locations
⁃ Rates/reservations: Instant room and restaurant reservations and reservation history search
⁃ Promotions: Packages and promotions for rooms at each branch around the world, as well as dining
⁃ Facilities: Dining, facilities, and wedding convention details
⁃ Membership: Membership registration, point search, and member-exclusive coupons
⁃ Multi-language support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
⁃ Other features: Photo gallery by hotel, connecting to the Customer Center, etc.
3. Official website: http://www.lottehotel.com
4. Information on optional access permissions for services
- Notifications: To receive information on new packages and promotions
- Storage space and photos: Customer Voice, missing points inquiries, or complaint reports
- Camera: To take photos for Customer Voice, missing points inquiries, or complaint reports
- Bluetooth: To use the mobile key service
- Contact information: To access and edit contacts when sharing a mobile key
- Calendar: To register a reservation schedule
- Location service: To use the mobile key service
- Biometric verification: To use the sign-in service
* You can still use our service without optional access permissions.
* To change access permissions, go to Settings → LOTTE HOTELS & RESORTS app.
Latest updates
4.1.3
Experience your journey with LOTTE HOTELS & RESORTS.
Update now for a better stay and exclusive rewards!
This update includes:
- Fixed deep link page navigation issues and improved stability
- Added marketing acquisition analysis (UTM tags)
Enjoy richer experiences and greater benefits with LOTTE HOTELS & RESORTS.
More Stays, Better REWARDS.
More from Hotel Lotte Co., Ltd
LOTTE HOTEL & RESORT Android
LOTTE HOTEL & RESORT gets 100+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LOTTE HOTEL & RESORT is #84 in Travel & Local Free on Google Play in South Korea and charting in 1 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
DeveloperLotte Hotels & Resorts
CategoryTravel & Local
PriceFree
Released
Installs100k+
Rating★ 4.8 (3.5k)
Updated
Content ratingEveryone
Rating
4.8 ★
3.5k ratings
Measured
Best rank now
#84
Travel & Local FreeMeasured
New ratings a week
25
▲ +10% vs the 2 weeks before
Measured
LOTTE HOTEL & RESORT on Google Play
App details
App ID
com.lottehotels.global
Publisher
HOTEL LOTTE CO., LTD.
Publisher country
South Korea
Content rating
Everyone
LOTTE HOTEL & RESORT downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where LOTTE HOTEL & RESORT's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| South Korea | Travel & LocalFree | #84 |
Apps near LOTTE HOTEL & RESORT on the chart
Travel & Local Free, around #84.
Ratings
Google Play, worldwide.
Rating
4.8 ★
3.5k ratings
Measured
Ratings
3.5k
Measured
Written reviews
2
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
25
▲ +10% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Recent ratings
4.1★
vs 4.7★ lifetime
Review momentum
45/100
faster than 43% of Travel and local apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About LOTTE HOTEL & RESORT
App info
Easy room reservations, promotions, and membership! Global benefits exclusively on the official LOTTE HOTELS & RESORTS app
Enjoy convenient reservations and promotions when you use the official LOTTE HOTELS & RESORTS app!
Stay up to date with the latest information on all LOTTE HOTELS & RESORTS brands and locations, both domestic and international.
News
Enjoy your stay with LOTTE HOTELS & RESORTS.
Please update to the latest version to seamlessly plan your trip and enjoy an enhanced experience.
1. A fresh new homepage
2. Improved room and dining usability
3. Online payment
4. Merging Rewards member accounts and simplified identity verification
6. Checking in and getting a mobile key
About the service
1. About LOTTE HOTELS & RESORTS
LOTTE HOTELS & RESORTS is the largest hospitality group in Korea, encompassing the premium landmark luxury hotel brand SIGNIEL, the 5-star hotel brand LOTTE HOTELS, the premium business hotel brand LOTTE CITY HOTELS, the lifestyle hotel brand L7 by LOTTE HOTELS, as well as LOTTE RESORT, which offers refined relaxation, and ART VILLAS, a private luxury resort. We also operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as we continue to grow into one of Asia’s top three global hospitality groups.
LOTTE HOTELS & RESORTS aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.
2. Main functions of the mobile app
⁃ Find a hotel: Search hotels by region or brand and check hotel locations
⁃ Rates/reservations: Instant room and restaurant reservations and reservation history search
⁃ Promotions: Packages and promotions for rooms at each branch around the world, as well as dining
⁃ Facilities: Dining, facilities, and wedding convention details
⁃ Membership: Membership registration, point search, and member-exclusive coupons
⁃ Multi-language support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
⁃ Other features: Photo gallery by hotel, connecting to the Customer Center, etc.
3. Official website: http://www.lottehotel.com
4. Information on optional access permissions for services
- Notifications: To receive information on new packages and promotions
- Storage space and photos: Customer Voice, missing points inquiries, or complaint reports
- Camera: To take photos for Customer Voice, missing points inquiries, or complaint reports
- Bluetooth: To use the mobile key service
- Contact information: To access and edit contacts when sharing a mobile key
- Calendar: To register a reservation schedule
- Location service: To use the mobile key service
- Biometric verification: To use the sign-in service
* You can still use our service without optional access permissions.
* To change access permissions, go to Settings → LOTTE HOTELS & RESORTS app.
Easy room reservations, promotions, and membership! Global benefits exclusively on the official LOTTE HOTELS & RESORTS app
Enjoy convenient reservations and promotions when you use the official LOTTE HOTELS & RESORTS app!
Stay up to date with the latest information on all LOTTE HOTELS & RESORTS brands and locations, both domestic and international.
News
Enjoy your stay with LOTTE HOTELS & RESORTS.
Please update to the latest version to seamlessly plan your trip and enjoy an enhanced experience.
1. A fresh new homepage
2. Improved room and dining usability
3. Online payment
4. Merging Rewards member accounts and simplified identity verification
6. Checking in and getting a mobile key
About the service
1. About LOTTE HOTELS & RESORTS
LOTTE HOTELS & RESORTS is the largest hospitality group in Korea, encompassing the premium landmark luxury hotel brand SIGNIEL, the 5-star hotel brand LOTTE HOTELS, the premium business hotel brand LOTTE CITY HOTELS, the lifestyle hotel brand L7 by LOTTE HOTELS, as well as LOTTE RESORT, which offers refined relaxation, and ART VILLAS, a private luxury resort. We also operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as we continue to grow into one of Asia’s top three global hospitality groups.
LOTTE HOTELS & RESORTS aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.
2. Main functions of the mobile app
⁃ Find a hotel: Search hotels by region or brand and check hotel locations
⁃ Rates/reservations: Instant room and restaurant reservations and reservation history search
⁃ Promotions: Packages and promotions for rooms at each branch around the world, as well as dining
⁃ Facilities: Dining, facilities, and wedding convention details
⁃ Membership: Membership registration, point search, and member-exclusive coupons
⁃ Multi-language support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
⁃ Other features: Photo gallery by hotel, connecting to the Customer Center, etc.
3. Official website: http://www.lottehotel.com
4. Information on optional access permissions for services
- Notifications: To receive information on new packages and promotions
- Storage space and photos: Customer Voice, missing points inquiries, or complaint reports
- Camera: To take photos for Customer Voice, missing points inquiries, or complaint reports
- Bluetooth: To use the mobile key service
- Contact information: To access and edit contacts when sharing a mobile key
- Calendar: To register a reservation schedule
- Location service: To use the mobile key service
- Biometric verification: To use the sign-in service
* You can still use our service without optional access permissions.
* To change access permissions, go to Settings → LOTTE HOTELS & RESORTS app.
What's new in 5.1.6
Experience your journey with LOTTE HOTELS & RESORTS.
Update now for a better stay and exclusive rewards!
This update includes:
- Fix the overlapping issue at the top and bottom of the screen
Enjoy richer experiences and greater benefits with LOTTE HOTELS & RESORTS.
More Stays, Better REWARDS.
Update now for a better stay and exclusive rewards!
This update includes:
- Fix the overlapping issue at the top and bottom of the screen
Enjoy richer experiences and greater benefits with LOTTE HOTELS & RESORTS.
More Stays, Better REWARDS.