My HKG (Official)
My HKG (Official) is #112 in Travel Free in China and charting in 1 of 24 countries we track.
Updated 28 Sep 2026 · rankings refresh through the day
DeveloperAirport Authority Hong Kong
CategoryTravel
PriceFree
Released
Rating★ 2.8 (155)
Version2.1.5
Age rating4+
First seen by us
26 Sep 2026
26 Sep 2026Installs (est.)10k+ worldwide
Rating
2.8 ★
155 ratings
Measured
Best rank now
#112
Travel FreeMeasured
My HKG (Official) on the App Store
App details
App ID
1488720261
Publisher
Airport Authority
On the store since
Jan 2021
5 years on the store
Minimum OS
iOS 15.6+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
4+
Languages
5
EN JA KO ZH ZH
Size
216 MB
Also listed in
Utilities
My HKG (Official) downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. iPhone downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where My HKG (Official)'s downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 24 countries.
| Country | Charts | Rank |
|---|---|---|
| China | TravelFree | #112 |
Apps near My HKG (Official) on the chart
Travel Free, around #112.
Ratings
App Store, worldwide.
Rating
2.8 ★
155 ratings
Measured
Ratings
155
Measured
About My HKG (Official)
"My HKG" is the official mobile app produced by Hong Kong International Airport (HKIA). Download it now and experience HKIA in your own way!
Key features:
-Real-time flight information and notifications
-Airport services booking and food pre-ordering
-Interactive map with navigation around the terminal
-Auto Wi-Fi connection function
-Chatbot to answer enquiries related to HKIA
-Personal profile to store airport vouchers and MyTAG information
“My HKG” mobile app is available in Chinese, English, Japanese and Korean versions.
Note:
User will be charged by their mobile network service provider on the use of data service, please ensure that the option of Data Roaming has been disabled in the Settings of your mobile device.
“MyHKG” offers Chinese, English, Japanese and Korean versions.
Note:
User will be charged by their mobile network service provider on the use of data service, please ensure that the option of Data Roaming has been disabled in the Settings of your mobile device.
Key features:
-Real-time flight information and notifications
-Airport services booking and food pre-ordering
-Interactive map with navigation around the terminal
-Auto Wi-Fi connection function
-Chatbot to answer enquiries related to HKIA
-Personal profile to store airport vouchers and MyTAG information
“My HKG” mobile app is available in Chinese, English, Japanese and Korean versions.
Note:
User will be charged by their mobile network service provider on the use of data service, please ensure that the option of Data Roaming has been disabled in the Settings of your mobile device.
“MyHKG” offers Chinese, English, Japanese and Korean versions.
Note:
User will be charged by their mobile network service provider on the use of data service, please ensure that the option of Data Roaming has been disabled in the Settings of your mobile device.
Latest updates
2.1.5
Regular updates on "My HKG" app for optimization and bug fixes to enhance passenger experience at HKIA.