MySmartfren Downloads & RevenueMySmartfren · App Store
MySmartfren is #11 in Utilities Free in Indonesia and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Full timeline · 10 events
- 📦MySmartfren updated to version 7.58.0Update 7.58: More Convenience, More Impact!
- A Small Act, A Big Impact! Share data from "Gerakan Donasi Kuota" on mySF & wait for the next period.
- Track Trouble Tickets directly from mySF.
- Get Nubia 5G phones + exclusive data plans on mySF.
- Enjoy a smoother experience with bug fixes.… more - 📈MySmartfren new best rank in the overall chart: #134Top Free · All Apps · ID
- 📈MySmartfren entered the top 10Top Free · Utilities · ID
- 📈MySmartfren new best rank in the overall chart: #136Top Free · All Apps · ID
- 📈MySmartfren new best rank in the overall chart: #139Top Free · All Apps · ID
- 📦MySmartfren updated to version 7.57.0Update 7.57: More Benefits, More Fun!
Weekly Bonus! Get up to 2.5GB every week for 6 months for first-time users. Only on mySF
More Fun with Mini Drama! Enjoy exciting stories directly from the mySF Home
Better performance with bug fixes.… more - 📈MySmartfren new best rank in the overall chart: #148Top Free · All Apps · ID
- 🆕MySmartfren first spotted by AppInsider#12 in Top Free · Utilities · Indonesia
- 📦MySmartfren version 7.56.0Update 7.56: Smarter, Faster, More Convenient!
- Activate the Plus Gemini Package for a smarter AI experience.
- Register faster and more securely with biometric verification.
- Discover JoliBox & Lumi Reels for more short drama.
- Explore more with Unlimited 5G.
- Performance improvements and bug fixes.… more - 🆕MySmartfren released on the App Store
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
MySmartfren on the App Store
App details
MySmartfren downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where MySmartfren's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| UtilitiesFree | #11 |
Apps near MySmartfren on the chart
Utilities Free, around #11.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about MySmartfren
From the 22 most recent App Store reviews in the US.
Users report severe technical instability, including frequent crashes, login failures, and broken payment flows. Complaints also focus on intrusive advertising, privacy concerns, and a cluttered interface that lacks English support.
Mostly negative (27% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more positive than earlier ones.
Common complaints
- Crashes & bugs: “Unstable app, lots of bugs”
- Login & account: “Must login every open app”
- Speed & performance: “Nge lagi bayar tiba2 waktu lagi payment sopee”
- Features & content: “With games and treasure hunts and extra points and levels here and there”
About MySmartfren
I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs.
II. Add and manage multiple smartfren numbers in one account.
III. Auto-login with your smartfren number or email.
IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
VI. Choose to auto renew plans and save more.
Get more with the app:
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.
Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM):
I. Enjoy dual SIM smartphone without a physical SIM card
II. Special packs with big quota available for devices that support eSIM
Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via :
I. Call : 888 (from smartfren) or 08811223344 (others)
II. Email : [email protected]
III. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.
Latest updates
More from PT Smartfren Telecom
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