PAY@KL
PAY@KL is #15 in Lifestyle Free in Malaysia and charting in 1 of 30 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
13 Oct 2026 Lifestyle FreePAY@KL at a glance
AI summary written from our chart and store data, 2026-10-14. It can be wrong: check the numbers above.
PAY@KL is a free mobile service by the Kuala Lumpur City Hall that allows residents to check traffic fines and make online payments. The app currently ranks #2 in Malaysia's Lifestyle Free category, indicating significant local demand despite its low user rating of 2.64.
Similar apps: MyGov, Touch 'n Go eWallet, Grab
PAY@KL on the App Store
App details
PAY@KL downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where PAY@KL's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Malaysia | LifestyleFree | #15 |
Apps near PAY@KL on the chart
Lifestyle Free, around #15.
Ratings
App Store, worldwide.
What users say about PAY@KL
From the 6 most recent App Store reviews in the US.
Users report severe technical failures including app freezing, invalid ID errors, and inability to process payments for fines or taxes. The app is widely criticized as unresponsive and poorly designed, with no positive feedback recorded in the recent reviews.
Mostly negative (0% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and crashes and bugs. Recent reviews are more positive than earlier ones.
Common complaints
- Price & subscription: “How the heck am I supposed to pay then?”
- Crashes & bugs: “Another waste of tax payer’s money developing apps that doesn’t work”
- Ease of use: “Apps is not DBKL user friendly at all!!”
About PAY@KL
Latest updates
More from Dewan Bandaraya Kuala Lumpur
Similar apps
Apps people compare with PAY@KL: the same core purpose or gameplay, checked one by one.
