Pets at Home Downloads & RevenuePets at Home · App Store & Google Play
Pets at Home gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Pets at Home by Pets at Home is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 26 events
- 📦Pets at Home updated to version 4.1.4252iOSWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4252AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4218iOSWe've improved our app to give you the best experience when shopping for your pets.
- ✏️Pets at Home added hidden keywords: offersiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦Pets at Home updated to version 4.1.4218AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4188iOSWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4188AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📈Pets at Home new best rank in the overall chart: #132iOSTop Free · All Apps · GB
- 📦Pets at Home updated to version 4.1.4149iOSWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- 📦Pets at Home: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦Pets at Home updated to version 4.1.4136iOSWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4149AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4136AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4101iOSWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home updated to version 4.1.4101AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📈Pets at Home new best rank in the overall chart: #154AndroidTop Free · All Apps · GB
- 📈Pets at Home new best rank in the overall chart: #157iOSTop Free · All Apps · GB
- 📈Pets at Home entered the top 10iOSTop Free · Lifestyle · GB
- 📦Pets at Home updated to version 4.1.4060iOSWe've improved our app to give you the best experience when shopping for your pets.
- 🆕Pets at Home first spotted by AppInsideriOS#15 in Top Free · Lifestyle · United Kingdom
- 🆕Pets at Home first spotted by AppInsiderAndroidUnited Kingdom
- 📦Pets at Home updated to version 4.1.4060AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home version 4.1.4010iOSWe've improved our app to give you the best experience when shopping for your pets.
- 📦Pets at Home version 4.1.4010AndroidWe've improved our app to give you the best experience when shopping for your pets.
- 🆕Pets at Home released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Lifestyle FreeApp Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v4.0.111182, from the εxodus privacy report (CC BY-SA).
Pets at Home downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | – |
| Google Play | 1k+ | 5M+ Measured |
| Total | 5k+ Confidence | 5M+ Confidence |
How this is calculated
Where Pets at Home's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #20 Lifestyle Free | 1 of 30 countries | – | – |
| Google Play | #12 Lifestyle Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 370k |
| Google Play | 4.4 ★ | 63k 6 written reviews |
| Both stores | 4.7 ★ weighted by ratings | 433k |
What users say about Pets at Home
From the 120 most recent Google Play reviews in the US.
Users frequently report severe performance issues including slowness, crashes, and login failures that render the app unusable for many. While some praise the convenience of ordering and click-and-collect services, these positives are overshadowed by technical glitches affecting payments and voucher access.
Mixed (43% of recent reviews give 4–5 stars). People like it for being easy to use, and good value. The main complaints are about speed and performance, and crashes and bugs.
What people like
- Ease of use: “Great app and easy to use”
- Price & subscription: “Easy for repeat subscription”
- Useful: “very helpful and nice staff”
- Speed & performance: “very easy site and fast delivery”
Common complaints
- Speed & performance: “Web site is awful, so slow”
- Crashes & bugs: “Search doesn't work properly”
- Login & account: “Then it tells me that my account has been locked”
- Updates: “New update has killed the app”
About Pets at Home
IN-APP SHOPPING
• Shop easily in the app with just a few taps – for food, treats, toys and more
• Search and browse hundreds of products for dogs, cats, small furries, reptiles, fish and birds
• Link your Pets Club and shopping account to make signing in easier
• Choose from a range of delivery options, from next day through to Click and Collect in as little as one hour
• Check on stock availability in store before you visit
• Sign up to and manage your Pet Care Plans, such as easy-repeat
PETS CLUB BENEFITS
• Welcome offer – Save 10% on your first shop with us
• Exclusive offers – enjoy regular deals, hand-picked for your pet
• Charity Lifelines – choose your favourite animal charity and we’ll donate every time you shop
• Birthday Bonus treats – celebrate your pet’s special day with a treat on us
• Advice and support – become the expert on your pet with advice and support from our specialists
• Repeat subscriptions – we take the hassle away to save you time and money
• Vet health check – a nose-to-tail health check for just £10 with our trusted vets
• Free Pets magazine – full of features, fun, advice and offers
• Special events – join other pet people at our events and workshops
• Pets Foundation – Pets Club members help create a better world for pets and the people who love them
IF YOU’RE NOT A PETS CLUB MEMBER YET...
Sign up through the app for free and we’ll send you a 10% off voucher straight away to welcome you to the club.
IF YOU’RE ALREADY A PETS CLUB MEMBER...
Once you’ve downloaded the app, sign in with your Pets Club (formerly VIP Club) details and your benefits will be waiting for you.
Questions or feedback? Reach out to us at [email protected].
Pets at Home App Store
Pets at Home gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Pets at Home is #20 in Lifestyle Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
25 Sep 2026 Lifestyle FreePets at Home on the App Store
App details
Pets at Home downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Pets at Home's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | LifestyleFree | #20 |
Apps near Pets at Home on the chart
Lifestyle Free, around #20.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About Pets at Home
IN-APP SHOPPING
• Shop easily in the app with just a few taps – for food, treats, toys and more
• Search and browse hundreds of products for dogs, cats, small furries, reptiles, fish and birds
• Link your Pets Club and shopping account to make signing in easier
• Choose from a range of delivery options, from next day through to Click and Collect in as little as one hour
• Check on stock availability in store before you visit
• Sign up to and manage your Pet Care Plans, such as easy-repeat
PETS CLUB BENEFITS
• Welcome offer – Save 10% on your first shop with us
• Exclusive offers – enjoy regular deals, hand-picked for your pet
• Charity Lifelines – choose your favourite animal charity and we’ll donate every time you shop
• Birthday Bonus treats – celebrate your pet’s special day with a treat on us
• Advice and support – become the expert on your pet with advice and support from our specialists
• Repeat subscriptions – we take the hassle away to save you time and money
• Vet health check – a nose-to-tail health check for just £10 with our trusted vets
• Free Pets magazine – full of features, fun, advice and offers
• Special events – join other pet people at our events and workshops
• Pets Foundation – Pets Club members help create a better world for pets and the people who love them
IF YOU’RE NOT A PETS CLUB MEMBER YET...
Sign up through the app for free and we’ll send you a 10% off voucher straight away to welcome you to the club.
IF YOU’RE ALREADY A PETS CLUB MEMBER...
Once you’ve downloaded the app, sign in with your Pets Club (formerly VIP Club) details and your benefits will be waiting for you.
Questions or feedback? Reach out to us at [email protected].
Latest updates
More from Pets at Home
Pets at Home Android
Pets at Home gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Pets at Home is #12 in Lifestyle Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
Lifestyle FreePets at Home on Google Play
App details
Tech stack
Trackers and permissions of build v4.0.111182, from the εxodus privacy report (CC BY-SA).
Pets at Home downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Pets at Home's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | LifestyleFree | #12 |
Apps near Pets at Home on the chart
Lifestyle Free, around #12.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Pets at Home
From the 120 most recent Google Play reviews in the US.
Users frequently report severe performance issues including slowness, crashes, and login failures that render the app unusable for many. While some praise the convenience of ordering and click-and-collect services, these positives are overshadowed by technical glitches affecting payments and voucher access.
Mixed (43% of recent reviews give 4–5 stars). People like it for being easy to use, and good value. The main complaints are about speed and performance, and crashes and bugs.
What people like
- Ease of use: “Great app and easy to use”
- Price & subscription: “Easy for repeat subscription”
- Useful: “very helpful and nice staff”
- Speed & performance: “very easy site and fast delivery”
Common complaints
- Speed & performance: “Web site is awful, so slow”
- Crashes & bugs: “Search doesn't work properly”
- Login & account: “Then it tells me that my account has been locked”
- Updates: “New update has killed the app”
About Pets at Home
IN-APP SHOPPING
• Shop easily in the app with just a few taps – for food, treats, toys and more
• Search and browse hundreds of products for dogs, cats, small furries, reptiles, fish and birds
• Link your Pets Club and shopping account to make signing in easier
• Choose from a range of delivery options, from next day through to Click and Collect in as little as one hour
• Check on stock availability in store before you visit
• Sign up to and manage your Pet Care Plans, such as easy-repeat
PETS CLUB BENEFITS
• Welcome offer – Save 10% on your first shop with us
• Exclusive offers – enjoy regular deals, hand-picked for your pet
• Charity Lifelines – choose your favourite animal charity and we’ll donate every time you shop
• Birthday Bonus treats – celebrate your pet’s special day with a treat on us
• Advice and support – become the expert on your pet with advice and support from our specialists
• Repeat subscriptions – we take the hassle away to save you time and money
• Vet health check – a nose-to-tail health check for just £10 with our trusted vets
• Free Pets magazine – full of features, fun, advice and offers
• Special events – join other pet people at our events and workshops
• Pets Foundation – Pets Club members help create a better world for pets and the people who love them
IF YOU’RE NOT A PETS CLUB MEMBER YET...
Sign up through the app for free and we’ll send you a 10% off voucher straight away to welcome you to the club.
IF YOU’RE ALREADY A PETS CLUB MEMBER...
Once you’ve downloaded the app, sign in with your Pets Club (formerly VIP Club) details and your benefits will be waiting for you.
Questions or feedback? Reach out to us at [email protected].