POSTIDENT Downloads & RevenuePOSTIDENT · App Store & Google Play
POSTIDENT gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
POSTIDENT by Deutsche Post AG is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 21 events
- ✏️POSTIDENT added hidden keywords: dhliOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️POSTIDENT added hidden keywords: sicheriOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️POSTIDENT added hidden keywords: bundiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️POSTIDENT added hidden keywords: einfachiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈POSTIDENT new best rank in the overall chart: #72AndroidTop Free · All Apps · DE
- ✏️POSTIDENT added hidden keywords: sichereiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈POSTIDENT new best rank in the overall chart: #76AndroidTop Free · All Apps · DE
- 📦POSTIDENT updated to version 34.1iOSOptimizations for a smoother start to the identification process
- 📈POSTIDENT new best rank in the overall chart: #81AndroidTop Free · All Apps · DE
- 📈POSTIDENT new best rank in the overall chart: #35iOSTop Free · All Apps · DE
- ✏️POSTIDENT: new screenshotsiOS6 screenshots (was 6) · DE
- 📈POSTIDENT new best rank in the overall chart: #39iOSTop Free · All Apps · DE
- 📦POSTIDENT updated to version 34.0iOS- Allgemeine kleine Fehlerbehebungen
- Optimierungen in der Benutzerführung - 📈POSTIDENT hit #1iOSTop Free · Business · DE
- 🆕POSTIDENT first spotted by AppInsiderAndroidGermany
- 🆕POSTIDENT first spotted by AppInsideriOS#51 in Top Free · All Apps · Germany
- 📦POSTIDENT updated to version 34.0.0Android- General minor bug fixes
- Optimisation of the user interface - 📦POSTIDENT version 33.0.1Android- General minor bug fixes
- 📦POSTIDENT version 33.3iOSNo release notes
- 🆕POSTIDENT released on Google PlayAndroid
- 🆕POSTIDENT released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Business FreePOSTIDENT at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
A mobile identity verification service by Deutsche Post that allows users to confirm their identity via video chat, eID, or automated document scanning for partner companies. The app currently ranks #3 in the German Business Free category and #55 in the overall German Free Apps chart, indicating strong adoption within its specific sector.
Similar apps: Veriff, Onfido, Jumio
App Store
App details
App privacy Measured
POSTIDENT’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 3 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v34.0.0, from the εxodus privacy report (CC BY-SA).
POSTIDENT downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 5k+ | 10M+ |
| Google Play | 1k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where POSTIDENT's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #2 Business Free | 1 of 30 countries | – | – |
| Google Play | #12 Finance Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 499k |
| Google Play | 4.6 ★ | 403k 236 written reviews |
| Both stores | 4.7 ★ weighted by ratings | 902k |
What users say about POSTIDENT
From the 51 most recent App Store reviews in the US.
Users report severe technical failures, particularly with QR code scanning and identity verification for US passports due to hologram recognition issues. The app is widely criticized as unusable for elderly users and those needing English support, often forcing them to revert to paper methods.
Mostly negative (27% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about crashes and bugs, and being hard to use. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Very easy to use, thank you!”
- Login & account: “Good option to paper verification”
- Price & subscription: “Very convenient to file and also cost and time effective, as well as green procedure by going paperless”
Common complaints
- Crashes & bugs: “Doesn’t work with Safari browser”
- Ease of use: “To make it easy and convenient”
- Login & account: “Let’s hope they are successful or use a different method of verification”
- Features & content: “both with security features”
About POSTIDENT
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.
The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.
POSTIDENT App Store
POSTIDENT gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
POSTIDENT is #2 in Business Free in Germany and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Business FreePOSTIDENT at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
A mobile identity verification service by Deutsche Post that allows users to confirm their identity via video chat, eID, or automated document scanning for partner companies. The app currently ranks #3 in the German Business Free category and #55 in the overall German Free Apps chart, indicating strong adoption within its specific sector.
Similar apps: Veriff, Onfido, Jumio
POSTIDENT on the App Store
App details
App privacy Measured
POSTIDENT’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 3 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
POSTIDENT downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where POSTIDENT's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Germany | BusinessFree | #2 |
| Germany | All AppsFree | #71 |
Apps near POSTIDENT on the chart
Business Free, around #2.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about POSTIDENT
From the 51 most recent App Store reviews in the US.
Users report severe technical failures, particularly with QR code scanning and identity verification for US passports due to hologram recognition issues. The app is widely criticized as unusable for elderly users and those needing English support, often forcing them to revert to paper methods.
Mostly negative (27% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about crashes and bugs, and being hard to use. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Very easy to use, thank you!”
- Login & account: “Good option to paper verification”
- Price & subscription: “Very convenient to file and also cost and time effective, as well as green procedure by going paperless”
Common complaints
- Crashes & bugs: “Doesn’t work with Safari browser”
- Ease of use: “To make it easy and convenient”
- Login & account: “Let’s hope they are successful or use a different method of verification”
- Features & content: “both with security features”
About POSTIDENT
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.
The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.
Latest updates
Store changes
What POSTIDENT changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from Deutsche Post AG
POSTIDENT Android
POSTIDENT gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
POSTIDENT is #12 in Finance Free on Google Play in Germany and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Finance FreePOSTIDENT on Google Play
App details
Tech stack
Trackers and permissions of build v34.0.0, from the εxodus privacy report (CC BY-SA).
POSTIDENT downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where POSTIDENT's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Germany | FinanceFree | #12 |
| Germany | All AppsFree | #105 |
Apps near POSTIDENT on the chart
Finance Free, around #12.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about POSTIDENT
From the 76 most recent Google Play reviews in the US.
Users report frequent failures in identity verification processes, citing unstable video connections and inability to read ID chips or barcodes. While some praise friendly staff when the technology works, many describe the app as frustrating, unreliable, and a waste of time.
Mostly negative (36% of recent reviews give 4–5 stars). People like it for being useful, and being easy to use. The main complaints are about crashes and bugs, and login and account problems.
What people like
- Useful: “Very nice and helpful operator”
- Ease of use: “Nice people, easy service”
- Login & account: “the who verified identity was quite helpful”
- Speed & performance: “Had difficulty with the manual route, but the video call option went smoothly and without any issues”
Common complaints
- Crashes & bugs
- Login & account: “Identity verification keeps failing even with valid passport and Blue Card”
- Updates: “The app also provides no meaningful update”
- Speed & performance: “Eine Verbindungsunterbrechung lag nicht vor”
About POSTIDENT
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.
The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
What's new in 34.0.0
- Optimisation of the user interface
Similar apps
Apps people compare with POSTIDENT: the same core purpose or gameplay, checked one by one.
