ServiceDesk Plus MSP Downloads & RevenueServiceDesk Plus MSP · App Store
Not in any tracked top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperZoho Corporation
CategoryBusiness
PriceFree
Released
Rating★ 4.0 (4)
Version5.14
Age rating4+
First seen by us
12 Oct 2026
12 Oct 2026ServiceDesk Plus MSP update history & changes
Last change · 6 events since 28 Mar 2013Full timeline ↓📦First update in 196 days📦Updated to version 5.14🆕First spotted by AppInsider🆕Released on the App Store
Full timeline · 6 events
- ✏️ServiceDesk Plus MSP: needs a newer iOSiOS 13.0 → iOS 16.0
- 📦ServiceDesk Plus MSP: first update in 196 days
- 📦ServiceDesk Plus MSP updated to version 5.141. This release is compatible with server build 15310.
2. Stronger SAML authentication with ASWebAuthenticationSession, supported from server build 15310.
3. Now users can view sign-off details right from the request details page for signed off and closed requests.… more - 🆕ServiceDesk Plus MSP first spotted by AppInsiderIndia (found via developer)
- 📦ServiceDesk Plus MSP version 5.13.1General bug fixes and stability improvements.
- 🆕ServiceDesk Plus MSP released on the App Store
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.0 ★
4 ratings
Measured
ServiceDesk Plus MSP on the App Store
App details
App ID
604806792
Publisher
Zoho Corporation
On the store since
Mar 2013
13 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
27
AR BS HR CS DA NL EN FI FR DE HE HU …
Size
29 MB
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.0 ★
4 ratings
Measured
Ratings
4
Measured
About ServiceDesk Plus MSP
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
Latest updates
5.14
1. This release is compatible with server build 15310.
2. Stronger SAML authentication with ASWebAuthenticationSession, supported from server build 15310.
3. Now users can view sign-off details right from the request details page for signed off and closed requests.
5.13.1
General bug fixes and stability improvements.
Store changes
What ServiceDesk Plus MSP changed on its store page: name, icon, screenshots, price, size, languages, requirements.
Needs a newer iOS
iOS 13.0 → iOS 16.0
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