ServiceDesk Plus Downloads & RevenueServiceDesk Plus | On-premises · App Store
Not in any tracked top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperZoho Corporation
CategoryBusiness
PriceFree
Released
Rating★ 4.3 (8)
Version6.4.7
Age rating4+
First seen by us
12 Oct 2026
12 Oct 2026ServiceDesk Plus | On-premises update history & changes
Last change · 3 events since 28 Sep 2011Full timeline ↓Full timeline · 3 events
- 🆕ServiceDesk Plus | On-premises first spotted by AppInsiderIndia (found via developer)
- 📦ServiceDesk Plus | On-premises version 6.4.71. Enable two-factor authentication for module approval actions. This adds an extra layer of security by mandating an additional verification step using the OTP. This feature is portal-specific.
2. Base Site now serves as the default site across the application and is listed in the Sites list view.
3. Add a custom logo for the mobile application.
4. View the approval summary for approvals processed in bulk.
5. View the downtime of Changes synced with OpManager.
6. Deep link support is now available on the details pages of Requests, Changes, Tasks, Solutions, Assets, and Problems, and on the approval details pages of Requests, Changes, Releases, Purchase Orders (PO), and Purchase Requests (PR).
7. Added additional permission checks for the Submit for Approval feature.… more - 🆕ServiceDesk Plus | On-premises released on the App Store
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.3 ★
8 ratings
Measured
ServiceDesk Plus | On-premises on the App Store
App details
App ID
460035266
Publisher
Zoho Corporation
On the store since
Sep 2011
15 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
41
AR HY BS BG CA HR CS DA NL EN ET FI …
Size
54 MB
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.3 ★
8 ratings
Measured
Ratings
8
Measured
About ServiceDesk Plus | On-premises
Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities.
Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.
Additional features
1. Review and approve service requests and changes from your mobile device.
2. Receive real-time notifications on request assignments, replies, and approvals.
3. Chat with end users right from the app.
4. Create custom views and tailor the app to your preferences.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.
Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.
Additional features
1. Review and approve service requests and changes from your mobile device.
2. Receive real-time notifications on request assignments, replies, and approvals.
3. Chat with end users right from the app.
4. Create custom views and tailor the app to your preferences.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.
Latest updates
6.4.7
1. Enable two-factor authentication for module approval actions. This adds an extra layer of security by mandating an additional verification step using the OTP. This feature is portal-specific.
2. Base Site now serves as the default site across the application and is listed in the Sites list view.
3. Add a custom logo for the mobile application.
4. View the approval summary for approvals processed in bulk.
5. View the downtime of Changes synced with OpManager.
6. Deep link support is now available on the details pages of Requests, Changes, Tasks, Solutions, Assets, and Problems, and on the approval details pages of Requests, Changes, Releases, Purchase Orders (PO), and Purchase Requests (PR).
7. Added additional permission checks for the Submit for Approval feature.
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