TELUS Health Virtual Care
TELUS Health Virtual Care is #18 in Medical Free in Canada and charting in 1 of 24 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
DeveloperTelus Health Virtual Care
CategoryMedical
PriceFree
Released
Rating★ 4.9 (60k)
Version3.2026.030
Age rating12+
First seen by us
25 Sep 2026
25 Sep 2026Rating
4.9 ★
60k ratings
Measured
Best rank now
#18
Medical FreeMeasured
TELUS Health Virtual Care on the App Store
App details
App ID
1084429206
Publisher
Telus Health Virtual Care
Content rating
12+
TELUS Health Virtual Care downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. iPhone downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where TELUS Health Virtual Care's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 24 countries.
| Country | Charts | Rank |
|---|---|---|
| Canada | MedicalFree | #18 |
Apps near TELUS Health Virtual Care on the chart
Medical Free, around #18.
Ratings
App Store, worldwide.
Rating
4.9 ★
60k ratings
Measured
Ratings
60k
Measured
About TELUS Health Virtual Care
Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26).
Start a consultation with our care team for help with physical and mental health concerns, including:
- Medical advice
- Diagnosis
- Refill and new prescriptions
- Mental health support and assessment
- Specialist referrals
- Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . https://virtualcare.telushealth.com/patient
Developer Website http://telushealth.com/virtualcare
App Support http://telushealth.com/virtualcare
Privacy Policy https://virtualcare.telushealth.com/privacy
Start a consultation with our care team for help with physical and mental health concerns, including:
- Medical advice
- Diagnosis
- Refill and new prescriptions
- Mental health support and assessment
- Specialist referrals
- Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . https://virtualcare.telushealth.com/patient
Developer Website http://telushealth.com/virtualcare
App Support http://telushealth.com/virtualcare
Privacy Policy https://virtualcare.telushealth.com/privacy
Latest updates
3.2026.030
This release contains general improvements to overall user experience and performance.