TELUS Health Virtual Care Downloads & RevenueTELUS Health Virtual Care · App Store & Google Play
TELUS Health Virtual Care gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
TELUS Health Virtual Care by Telus Health Virtual Care is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
TELUS Health Virtual Care update history & changes
Last change · 22 events since 19 Feb 2016Full timeline ↓📦iOSUpdated to version 3.2026.035📦iOSUpdated to version 3.2026.034📦AndroidNow updating weekly✏️iOSAdded hidden keywords: mental📦AndroidUpdated to version 2026.10.5✏️iOSAdded hidden keywords: families📈iOSEntered the top 10📈AndroidEntered the top 10🆕iOSFirst spotted by AppInsider🆕AndroidFirst spotted by AppInsider🆕iOSReleased on the App Store
Full timeline · 22 events
- 📦TELUS Health Virtual Care updated to version 3.2026.035iOSThis release contains general improvements to overall user experience and performance.
- 📦TELUS Health Virtual Care updated to version 3.2026.034iOSThis release contains general improvements to overall user experience and performance.
- 📦TELUS Health Virtual Care: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- ✏️TELUS Health Virtual Care added hidden keywords: mentaliOSwords in the App Store's hidden keyword field (found by probing search)
- 📦TELUS Health Virtual Care updated to version 2026.10.5AndroidThis release contains general improvements to overall user experience and performance.
- ✏️TELUS Health Virtual Care added hidden keywords: familiesiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦TELUS Health Virtual Care updated to version 3.2026.033iOSThis release contains general improvements to overall user experience and performance.
- 📦TELUS Health Virtual Care updated to version 2026.10.4AndroidThis release contains general improvements to overall user experience and performance.
- ✏️TELUS Health Virtual Care: needs a newer iOSiOSiOS 17.0 → iOS 18.0
- 📦TELUS Health Virtual Care updated to version 3.2026.032iOSThis release contains general improvements to overall user experience and performance.
- 📈TELUS Health Virtual Care entered the top 10iOSTop Free · Medical · CA
- 📦TELUS Health Virtual Care updated to version 2026.10.2AndroidVarious bug fixes
- 📈TELUS Health Virtual Care entered the top 10AndroidTop Free · Medical · CA
- 📦TELUS Health Virtual Care updated to version 3.2026.031iOSThis release contains general improvements to overall user experience and performance.
- ✏️TELUS Health Virtual Care added hidden keywords: medicineiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️TELUS Health Virtual Care added hidden keywords: medicationiOSwords in the App Store's hidden keyword field (found by probing search)
- 🆕TELUS Health Virtual Care first spotted by AppInsideriOS#14 in Top Free · Medical · Canada
- 🆕TELUS Health Virtual Care first spotted by AppInsiderAndroidCanada
- 📦TELUS Health Virtual Care updated to version 2026.09.5AndroidThis release contains general improvements to overall user experience and performance.
- 📦TELUS Health Virtual Care version 3.2026.030iOSThis release contains general improvements to overall user experience and performance.
- 📦TELUS Health Virtual Care version 2026.09.4AndroidThis release contains general improvements to overall user experience and performance.
- 🆕TELUS Health Virtual Care released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.9 ★
61k ratings, both stores
Measured
Best rank now
#12
App Store · 
Medical Free
Medical FreeMeasured
New ratings a week
118
steady vs the 2 weeks before
Measured
App Store
App details
App ID
1084429206
Publisher
Telus Health Virtual Care
Publisher country
Canada
On the store since
Feb 2016
10 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
12+
1 content note below
Languages
2
EN FR
Size
86 MB
Also listed in
Health & Fitness
Content notesInfrequent/Mild Medical/Treatment Information
Google Play
App details
App ID
md.akira
Publisher
Telus Health Virtual Care Inc
Publisher country
Canada
Content rating
Everyone
TELUS Health Virtual Care downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | – |
| Google Play | 100+ | 100k+ Measured |
| Total | 1k+ Confidence | 100k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where TELUS Health Virtual Care's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #12 Medical Free | 1 of 30 countries | – | – |
| Google Play | #15 Medical Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings a week
118
steady vs the 2 weeks before
Lifetime rating
4.9★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
78/100
faster than 96% of Medical apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.9 ★ | 61k |
| Google Play | – | – |
| Both stores | 4.9 ★ weighted by ratings | 61k |
What users say about TELUS Health Virtual Care
From recent reviews.
About TELUS Health Virtual Care
Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26).
Start a consultation with our care team for help with physical and mental health concerns, including:
- Medical advice
- Diagnosis
- Refill and new prescriptions
- Mental health support and assessment
- Specialist referrals
- Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . https://virtualcare.telushealth.com/patient
Developer Website http://telushealth.com/virtualcare
App Support http://telushealth.com/virtualcare
Privacy Policy https://virtualcare.telushealth.com/privacy
Start a consultation with our care team for help with physical and mental health concerns, including:
- Medical advice
- Diagnosis
- Refill and new prescriptions
- Mental health support and assessment
- Specialist referrals
- Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . https://virtualcare.telushealth.com/patient
Developer Website http://telushealth.com/virtualcare
App Support http://telushealth.com/virtualcare
Privacy Policy https://virtualcare.telushealth.com/privacy
TELUS Health Virtual Care App Store
TELUS Health Virtual Care gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
TELUS Health Virtual Care is #12 in Medical Free in Canada and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperTelus Health Virtual Care
CategoryMedical
PriceFree
Released
Rating★ 4.9 (61k)
Version3.2026.035
Age rating12+
First seen by us 25 Sep 2026
25 Sep 2026Rating
4.9 ★
61k ratings
Measured
Best rank now
#12
Medical FreeMeasured
New ratings a week
118
steady vs the 2 weeks before
Measured
TELUS Health Virtual Care on the App Store
App details
App ID
1084429206
Publisher
Telus Health Virtual Care
Publisher country
Canada
On the store since
Feb 2016
10 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
12+
1 content note below
Languages
2
EN FR
Size
86 MB
Also listed in
Health & Fitness
Content notesInfrequent/Mild Medical/Treatment Information
TELUS Health Virtual Care downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where TELUS Health Virtual Care's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Canada | MedicalFree | #12 |
Apps near TELUS Health Virtual Care on the chart
Medical Free, around #12.
Ratings
App Store, worldwide.
Rating
4.9 ★
61k ratings
Measured
Ratings
61k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
118
steady vs the 2 weeks before
Lifetime rating
4.9★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
78/100
faster than 96% of Medical apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about TELUS Health Virtual Care
From recent reviews.
About TELUS Health Virtual Care
Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26).
Start a consultation with our care team for help with physical and mental health concerns, including:
- Medical advice
- Diagnosis
- Refill and new prescriptions
- Mental health support and assessment
- Specialist referrals
- Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . https://virtualcare.telushealth.com/patient
Developer Website http://telushealth.com/virtualcare
App Support http://telushealth.com/virtualcare
Privacy Policy https://virtualcare.telushealth.com/privacy
Start a consultation with our care team for help with physical and mental health concerns, including:
- Medical advice
- Diagnosis
- Refill and new prescriptions
- Mental health support and assessment
- Specialist referrals
- Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . https://virtualcare.telushealth.com/patient
Developer Website http://telushealth.com/virtualcare
App Support http://telushealth.com/virtualcare
Privacy Policy https://virtualcare.telushealth.com/privacy
Latest updates
3.2026.035
This release contains general improvements to overall user experience and performance.
3.2026.034
This release contains general improvements to overall user experience and performance.
3.2026.033
This release contains general improvements to overall user experience and performance.
Store changes
What TELUS Health Virtual Care changed on its store page: name, icon, screenshots, price, size, languages, requirements.
Needs a newer iOS
iOS 17.0 → iOS 18.0
TELUS Health Virtual Care Android
TELUS Health Virtual Care gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
TELUS Health Virtual Care is #15 in Medical Free on Google Play in Canada and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperTELUS Health Virtual Care
CategoryMedical
PriceFree
Released–
Installs100k+
Rating–
Updated
Content ratingEveryone
Best rank now
#15
Medical FreeMeasured
TELUS Health Virtual Care on Google Play
App details
App ID
md.akira
Publisher
Telus Health Virtual Care Inc
Publisher country
Canada
Content rating
Everyone
TELUS Health Virtual Care downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where TELUS Health Virtual Care's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Canada | MedicalFree | #15 |
Apps near TELUS Health Virtual Care on the chart
Medical Free, around #15.
About TELUS Health Virtual Care
Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26).
Start a consultation with our care team for help with physical and mental health concerns, including:
• Medical advice
• Diagnosis
• Refill and new prescriptions
• Mental health support and assessment
• Specialist referrals
• Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations. https://virtualcare.telushealth.com/patient
Developer Website
http://telushealth.com/virtualcare
App Support
http://telushealth.com/virtualcare
Privacy Policy
https://virtualcare.telushealth.com/privacy
Start a consultation with our care team for help with physical and mental health concerns, including:
• Medical advice
• Diagnosis
• Refill and new prescriptions
• Mental health support and assessment
• Specialist referrals
• Requests for lab tests and imaging
DISCLAIMER
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
ACCESSIBILITY
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations. https://virtualcare.telushealth.com/patient
Developer Website
http://telushealth.com/virtualcare
App Support
http://telushealth.com/virtualcare
Privacy Policy
https://virtualcare.telushealth.com/privacy
What's new in 2026.10.5
This release contains general improvements to overall user experience and performance.