Virtual Assist Downloads & RevenueVirtual Assist · App Store & Google Play
Virtual Assist by Allstate Insurance Company is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider📦iOSVersion 3.6.33📦AndroidVersion 3.6.32🆕AndroidReleased on Google Play🆕iOSReleased on the App Store
Full timeline · 6 events
- 🆕Virtual Assist first spotted by AppInsiderAndroidUnited States (found via similar)
- 🆕Virtual Assist first spotted by AppInsideriOSUnited States (found via developer)
- 📦Virtual Assist version 3.6.33iOS- improvements and bug fixes to enhance app stability.
- Miscellaneous enhancements for smoother experience. - 📦Virtual Assist version 3.6.32Android- Minor improvements and bug fixes to enhance app stability.
- Miscellaneous enhancements for smoother experience. - 🆕Virtual Assist released on Google PlayAndroid
- 🆕Virtual Assist released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
2.8 ★
843 ratings, both stores
Measured
App Store
App details
App ID
1165464136
Publisher
Allstate Insurance Company
Publisher country
United States
On the store since
Oct 2016
10 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
1
EN
Size
52 MB
Also listed in
Productivity
Google Play
App details
App ID
com.virtualassist.avc
Publisher
Allstate Insurance Company
Publisher country
United States
Content rating
Everyone
Virtual Assist downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 100k+ Measured |
| Total | – | 100k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 2.1 ★ | 285 |
| Google Play | 3.2 ★ | 558 274 written reviews |
| Both stores | 2.8 ★ weighted by ratings | 843 |
About Virtual Assist
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
Virtual Assist App Store
Not in any tracked top chart right now.
Updated 7 Nov 2026 · rankings refresh through the day
DeveloperAllstate Insurance Company
CategoryBusiness
PriceFree
Released
Rating★ 2.1 (285)
Version3.6.33
Age rating4+
First seen by us
23 Oct 2026
23 Oct 2026Rating
2.1 ★
285 ratings
Measured
Virtual Assist on the App Store
App details
App ID
1165464136
Publisher
Allstate Insurance Company
Publisher country
United States
On the store since
Oct 2016
10 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
1
EN
Size
52 MB
Also listed in
Productivity
Virtual Assist downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
2.1 ★
285 ratings
Measured
Ratings
285
Measured
About Virtual Assist
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
Latest updates
3.6.33
- improvements and bug fixes to enhance app stability.
- Miscellaneous enhancements for smoother experience.
More from Allstate Insurance Company
Virtual Assist Android
Not in a tracked Google Play top chart right now.
Updated 7 Nov 2026 · rankings refresh through the day
DeveloperThe Allstate Corporation
CategoryBusiness
PriceFree
Released
Installs100k+
Rating★ 3.2 (558)
Updated
Content ratingEveryone
Rating
3.2 ★
558 ratings
Measured
Virtual Assist on Google Play
App details
App ID
com.virtualassist.avc
Publisher
Allstate Insurance Company
Publisher country
United States
Content rating
Everyone
Virtual Assist downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
3.2 ★
558 ratings
Measured
Ratings
558
Measured
Written reviews
274
Measured
About Virtual Assist
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
What's new in 3.6.32
- Minor improvements and bug fixes to enhance app stability.
- Miscellaneous enhancements for smoother experience.
- Miscellaneous enhancements for smoother experience.