Visual Support: iPhone vs Android
Visual Support by SIGHTCALL is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
3.9 ★
530 ratings, both stores
Measured
Best rank now
#79
Android · 
Business Free
Business FreeMeasured
App Store
App details
App ID
935317995
Publisher
Sightcall, Inc.
Publisher country
United States
Content rating
12+
Google Play
App details
App ID
com.sightcall.sightcall
Publisher
Sightcall, Inc.
Publisher country
United States
Content rating
Everyone
Visual Support downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | – | 5k+ |
| Google Play | – | 500k+ Measured |
| Total | – | 500k+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Visual Support's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 2.6 ★ | 12 |
| Google Play | 3.9 ★ | 518 49 written reviews |
| Both stores | 3.9 ★ weighted by ratings | 530 |
About Visual Support
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
Visual Support iPhone
Visual Support is #110 in Business Free in Italy and charting in 1 of 24 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
DeveloperSIGHTCALL
CategoryBusiness
PriceFree
Released
Rating★ 2.6 (12)
Version5.8.6
Age rating12+
First seen by us 25 Sep 2026
25 Sep 2026Installs (est.)5k+ worldwide
Rating
2.6 ★
12 ratings
Measured
Best rank now
#110
Business FreeMeasured
Visual Support on the App Store
App details
App ID
935317995
Publisher
Sightcall, Inc.
Publisher country
United States
Content rating
12+
Visual Support downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. iPhone downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where Visual Support's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 24 countries.
| Country | Charts | Rank |
|---|---|---|
| Italy | BusinessFree | #110 |
Apps near Visual Support on the chart
Business Free, around #110.
Ratings
App Store, worldwide.
Rating
2.6 ★
12 ratings
Measured
Ratings
12
Measured
About Visual Support
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
Latest updates
5.8.6
Minor bugs fixing
Visual Support Android
Visual Support is #79 in Business Free on Google Play in Italy and charting in 2 of 15 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
DeveloperSightCall
CategoryBusiness
PriceFree
Released
Installs500k+
Rating★ 3.9 (518)
Updated
Content ratingEveryone
Rating
3.9 ★
518 ratings
Measured
Best rank now
#79
Business FreeMeasured
Visual Support on Google Play
App details
App ID
com.sightcall.sightcall
Publisher
Sightcall, Inc.
Publisher country
United States
Content rating
Everyone
Visual Support downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where Visual Support's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 15 countries.
| Country | Charts | Rank |
|---|---|---|
| Italy | BusinessFree | #79 |
 France | BusinessFree | #166 |
Apps near Visual Support on the chart
Business Free, around #79.
Ratings
Google Play, worldwide.
Rating
3.9 ★
518 ratings
Measured
Ratings
518
Measured
Written reviews
49
Measured
About Visual Support
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
What's new in 7.10.1 Build 800106708
Added support to Thai language