Washswat

● Contactless pickup and delivery, ready in a second at your door
Just place an order in the app and leave your laundry at your door. You can follow every step from pickup to delivery in real time, so you can hand it over without worrying about loss or damage.

● Experts inspect your laundry in person and share a care report
Every item is checked in person by a skilled expert. We look for stains, lint, and damaged spots, mark them with photos, and recommend the right washing method for each piece in a report. You can see exactly how it was washed and how it turned out, with nothing hidden.

● No surprise charges, just the care you choose
We suggest only the care your laundry really needs, and you decide whether to go ahead. Whether protecting the fabric or removing a stain matters more, the choice of washing method is yours.

● Check an AI estimate before you hand it over
Take a photo of your laundry with the camera to see the expected cost in advance. There's no guessing about the price, so you can review a clear estimate before you send anything.

● Premium restoration care backed by professional know-how
Bring your favorite clothes back to life with premium care that goes through a professional process. If you have a treasured piece you're worried about, you can leave it to Washswat with confidence.

● App access permissions
These permissions help you use Washswat more comfortably. We're providing this notice in accordance with Article 22-2 (Consent to Access Authority) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

[Optional permissions]

Notifications: to let you know about pickup, delivery, and washing progress

Camera: to photograph your laundry with the AI lens and check its type and condition

Photos and media: to upload laundry photos and attach or review your requests

You can still use the rest of the service even if you don't allow the optional permissions. Only those specific features will be limited. You can change permissions anytime in Settings > Apps > Washswat > Permissions.

● We're always here to help

1:1 chat support: every day, 7 AM to 10 PM

Phone support: weekdays, 9 AM to 6 PM (lunch 12 PM to 1 PM)

Customer center: 1566-5892

KakaoTalk channel: @세탁특공대

Closed on Lunar New Year's Day and Chuseok