myID Downloads & RevenuemyID - Australian Government · App Store & Google Play
myID - Australian Government by Australian Taxation Office is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
myID - Australian Government update history & changes
Last change · 13 events since 11 Jun 2019Full timeline ↓Full timeline · 13 events
- 📊myID - Australian Government passed 100k monthly usersiOSour estimate
- 🆕myID - Australian Government first spotted by AppInsiderAndroidUnited States (found via search)
- 📈myID - Australian Government new best rank in the overall chart: #7iOSTop Free · All Apps · AU
- 📈myID - Australian Government entered the top 10iOSTop Free · All Apps · AU
- 📈myID - Australian Government new best rank in the overall chart: #8iOSTop Free · All Apps · AU
- 📈myID - Australian Government charting in a new countryiOSUnited Kingdom
- 📈myID - Australian Government new best rank in the overall chart: #12iOSTop Free · All Apps · AU
- 📦myID - Australian Government updated to version 3.20.0iOSImproved performance and stability.
Find out more and share your feedback at www.myid.gov.au/feedback. - 🆕myID - Australian Government first spotted by AppInsideriOS#4 in Top Free · Productivity · Australia
- 📦myID - Australian Government version 3.19.0iOSImproved performance and stability.
Find out more and share your feedback at www.myid.gov.au/feedback. - 📦myID - Australian Government version 3.19.0.0AndroidImproved performance and stability.
Find out more and share your feedback at www.myid.gov.au/feedback. - 🆕myID - Australian Government released on Google PlayAndroid
- 🆕myID - Australian Government released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Productivity FreemyID - Australian Government at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
myID is a free Australian government digital identity application developed by the Australian Taxation Office that allows citizens to securely verify their identity for accessing federal, state, and territory online services. The app currently ranks #5 in the Australian Productivity Free category and #20 in All Apps Free, indicating significant adoption despite a notably low user rating of 1.59 stars across over 5,600 reviews.
Similar apps: GOV.UK Verify, eIDAS (European Digital Identity), India Aadhaar
App Store
App details
Google Play
App details
myID - Australian Government downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | 100k+ |
| Google Play | – | 5M+ Measured |
| Total | – | 5M+ Confidence |
How this is calculated
Where myID - Australian Government's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #5 Productivity Free | 1 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 1.6 ★ | 5.6k |
| Google Play | 1.9 ★ | 20k 101 written reviews |
| Both stores | 1.8 ★ weighted by ratings | 25k |
What users say about myID - Australian Government
From the 48 most recent App Store reviews in the US.
Users report severe reliability issues, including endless update loops, identity verification failures, and app crashes that prevent access to government services. The experience is described as frustrating and unusable, particularly for overseas residents and those with complex name or document data.
Mostly negative (4% of recent reviews give 4–5 stars). The main complaints are about login and account problems, and crashes and bugs.
Common complaints
- Login & account: “Creates a new account for existing user”
- Crashes & bugs: “Just froze up and crashed”
- Updates: “Tells me it needs an update”
- Features & content: “No option in the Apple Store to download it”
About myID - Australian Government
Join millions of Australians nationwide in choosing myID as your trusted way to access government services. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents.
Access a wide range of federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information.
Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used.
Your myID is unique to you – don’t share it with others.
For more information, visit www.myID.gov.au
To provide your feedback, visit www.myID.gov.au/feedback
myID - Australian Government App Store
myID - Australian Government is #5 in Productivity Free in Australia and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Productivity FreemyID - Australian Government at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
myID is a free Australian government digital identity application developed by the Australian Taxation Office that allows citizens to securely verify their identity for accessing federal, state, and territory online services. The app currently ranks #5 in the Australian Productivity Free category and #20 in All Apps Free, indicating significant adoption despite a notably low user rating of 1.59 stars across over 5,600 reviews.
Similar apps: GOV.UK Verify, eIDAS (European Digital Identity), India Aadhaar
myID - Australian Government on the App Store
App details
myID - Australian Government downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where myID - Australian Government's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | ProductivityFree | #5 |
| Australia | All AppsFree | #53 |
Apps near myID - Australian Government on the chart
Productivity Free, around #5.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about myID - Australian Government
From the 48 most recent App Store reviews in the US.
Users report severe reliability issues, including endless update loops, identity verification failures, and app crashes that prevent access to government services. The experience is described as frustrating and unusable, particularly for overseas residents and those with complex name or document data.
Mostly negative (4% of recent reviews give 4–5 stars). The main complaints are about login and account problems, and crashes and bugs.
Common complaints
- Login & account: “Creates a new account for existing user”
- Crashes & bugs: “Just froze up and crashed”
- Updates: “Tells me it needs an update”
- Features & content: “No option in the Apple Store to download it”
About myID - Australian Government
Join millions of Australians nationwide in choosing myID as your trusted way to access government services. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents.
Access a wide range of federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information.
Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used.
Your myID is unique to you – don’t share it with others.
For more information, visit www.myID.gov.au
To provide your feedback, visit www.myID.gov.au/feedback
Latest updates
More from Australian Taxation Office
myID - Australian Government Android
Not in a tracked Google Play top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
myID - Australian Government on Google Play
App details
myID - Australian Government downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where myID - Australian Government's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
About myID - Australian Government
Join millions of Australians nationwide in choosing myID as your trusted way to access government services. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents.
Access a wide range of federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information.
Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used.
Your myID is unique to you – don’t share it with others.
For more information, visit www.myID.gov.au
To provide your feedback, visit www.myID.gov.au/feedback
What's new in 3.19.0.0
Find out more and share your feedback at www.myid.gov.au/feedback.
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