Tourist Refund Scheme Android
Tourist Refund Scheme gets 5k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Tourist Refund Scheme is #54 in Travel & Local Free on Google Play in Australia and charting in 1 of 15 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
DeveloperDepartment of Home Affairs
CategoryTravel & Local
PriceFree
Released
Installs500k+
Rating★ 4.5 (2.2k)
Updated
Content ratingEveryone
Rating
4.5 ★
2.2k ratings
Measured
Best rank now
#54
Travel & Local FreeMeasured
Tourist Refund Scheme on Google Play
App details
App ID
au.gov.customs.trs
Publisher
DEPARTMENT OF HOME AFFAIRS
Publisher country
Australia
Content rating
Everyone
Tourist Refund Scheme downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where Tourist Refund Scheme's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 15 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | Travel & LocalFree | #54 |
Apps near Tourist Refund Scheme on the chart
Travel & Local Free, around #54.
Ratings
Google Play, worldwide.
Rating
4.5 ★
2.2k ratings
Measured
Ratings
2.2k
Measured
Written reviews
9
Measured
About Tourist Refund Scheme
This is the Department of Home Affairs' Tourist Refund Scheme (TRS) Mobile application (the app).
The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions.
When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia.
If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you may be able to use a dedicated queue to lodge your TRS claim.
The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions.
When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia.
If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you may be able to use a dedicated queue to lodge your TRS claim.
What's new in 2.1.0
This latest version contains a number of improvements and bug fixes.