Tourist Refund Scheme: iPhone vs Android
Tourist Refund Scheme gets 1k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Tourist Refund Scheme by Department of Home Affairs is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.4 ★
3.5k ratings, both stores
Measured
Best rank now
#47
iPhone · 
Travel Free
Travel FreeMeasured
App Store
App details
App ID
910855751
Publisher
DEPARTMENT OF HOME AFFAIRS
Publisher country
Australia
Content rating
4+
Google Play
App details
App ID
au.gov.customs.trs
Publisher
DEPARTMENT OF HOME AFFAIRS
Publisher country
Australia
Content rating
Everyone
Tourist Refund Scheme downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 1k+ | 100k+ |
| Google Play | 1k+ | 500k+ Measured |
| Total | 1k+ Confidence | 1M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Tourist Refund Scheme's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.3 ★ | 1.3k |
| Google Play | 4.5 ★ | 2.2k 9 written reviews |
| Both stores | 4.4 ★ weighted by ratings | 3.5k |
About Tourist Refund Scheme
This is the Department of Home Affairs Tourist Refund Scheme (TRS) mobile application (the app).
The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions.
When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia.
If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you will be able to use a dedicated queue to lodge your TRS claim.
The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions.
When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia.
If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you will be able to use a dedicated queue to lodge your TRS claim.