Device Help Downloads & RevenueDevice Help · App Store & Google Play
Device Help by AT&T Services, Inc. is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider📦iOSVersion 3.340.3📦AndroidVersion 3.340.3🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 6 events
- 🆕Device Help first spotted by AppInsiderAndroidUnited States (found via developer)
- 🆕Device Help first spotted by AppInsideriOSUnited States (found via developer)
- 📦Device Help version 3.340.3iOSMinor enhancements and bug fixes.
- 📦Device Help version 3.340.3AndroidMinor enhancements and bug fixes
- 🆕Device Help released on the App StoreiOS
- 🆕Device Help released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.4 ★
37k ratings, both stores
Measured
App Store
App details
App ID
1552907534
Publisher
AT&T Services, Inc.
Publisher country
United States
On the store since
Mar 2021
5 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
17+
Languages
1
EN
Size
105 MB
Google Play
App details
App ID
com.att.dh
Publisher
AT&T Services, Inc.
Publisher country
United States
Content rating
Everyone
Device Help downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 100M+ Measured |
| Total | – | 100M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.1 ★ | 406 |
| Google Play | 4.4 ★ | 37k 8.7k written reviews |
| Both stores | 4.4 ★ weighted by ratings | 37k |
About Device Help
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips.
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
Device Help App Store
Not in any tracked top chart right now.
Updated 6 Nov 2026 · rankings refresh through the day
DeveloperAT&T Services, Inc.
CategoryProductivity
PriceFree
Released
Rating★ 4.1 (406)
Version3.340.3
Age rating17+
First seen by us
23 Oct 2026
23 Oct 2026Rating
4.1 ★
406 ratings
Measured
Device Help on the App Store
App details
App ID
1552907534
Publisher
AT&T Services, Inc.
Publisher country
United States
On the store since
Mar 2021
5 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
17+
Languages
1
EN
Size
105 MB
Device Help downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.1 ★
406 ratings
Measured
Ratings
406
Measured
About Device Help
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips.
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
Latest updates
3.340.3
Minor enhancements and bug fixes.
More from AT&T Services, Inc.
AT&T Device Help Android
Not in a tracked Google Play top chart right now.
Updated 6 Nov 2026 · rankings refresh through the day
DeveloperAT&T Services, Inc.
CategoryTools
PriceFree
Released
Installs100M+
Rating★ 4.4 (37k)
Updated
Content ratingEveryone
Rating
4.4 ★
37k ratings
Measured
AT&T Device Help on Google Play
App details
App ID
com.att.dh
Publisher
AT&T Services, Inc.
Publisher country
United States
Content rating
Everyone
AT&T Device Help downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
4.4 ★
37k ratings
Measured
Ratings
37k
Measured
Written reviews
8.7k
Measured
About AT&T Device Help
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips.
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
• Use Guide Me for interactive, on-screen walkthroughs
Accessibility disclosure:
Guide Me may use the Google Accessibility API to highlight on-screen steps to visually guide you through tutorials. This feature is optional and only used for providing guided assistance.
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
• Use Guide Me for interactive, on-screen walkthroughs
Accessibility disclosure:
Guide Me may use the Google Accessibility API to highlight on-screen steps to visually guide you through tutorials. This feature is optional and only used for providing guided assistance.
What's new in 3.340.3
Minor enhancements and bug fixes