VssID: iPhone vs Android
VssID gets 10k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
VssID by INFORMATION TECHNOLOGY CENTRE - VIETNAM SOCIAL SECURITY is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Business FreeVssID at a glance
AI summary written from our chart and store data, 2026-10-22. It can be wrong: check the numbers above.
VssID is the official mobile application from Vietnam Social Security that allows citizens to manage social, health, and unemployment insurance records and use their smartphone as a legally valid substitute for physical insurance cards. The app currently ranks #2 in the Vietnamese Business category and #23 overall among free apps, indicating strong adoption despite a moderate average rating of 3.016 stars across over 155,000 reviews.
Similar apps: MyGov, Social Security Administration (SSA), HealthCare.gov
App Store
App details
Google Play
App details
VssID downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 10k+ | 1M+ |
| Google Play | 10k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where VssID's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 1.9 ★ | 32k |
| Google Play | 3.0 ★ | 156k 129 written reviews |
| Both stores | 2.8 ★ weighted by ratings | 188k |
What users say about VssID
From the 63 most recent Google Play reviews in the US.
Users overwhelmingly report that the app is unusable due to persistent login failures, server errors, and broken password reset flows. Critical features like insurance history, health records, and chatbots are frequently inaccessible or display incorrect data.
Mostly negative (2% of recent reviews give 4–5 stars). The main complaints are about speed and performance, and login and account problems.
Common complaints
- Speed & performance: “App loading mãi .Không vào được”
- Login & account: “70% times of log in is system connection issues and cannot get my own information”
- Design: “UX/UI, bấm quên mật khẩu gì mật khẩu mới không dùng được”
About VssID
- Cung cấp các tính năng tra cứu thông tin BHYT, BHXH, BHTN của người tham gia, bao gồm các loại hình thông tin về thẻ BHYT, lịch sử tham gia BHXH, lịch sử thanh toán KCB BHYT;
- Cung cấp tính năng hỗ trợ chăm sóc khách hàng qua nhiều hình thức tiên tiến, hiện đại như gọi điện, nhắn tin SMS/ email, trao đổi thông điệp trực tiếp (chat) trong app, thông báo/ cảnh báo các thông tin liên quan tới chính sách BHYT, BHXH, BHTN;.
Liên lạc với chúng tôi.
- BHXH Việt Nam: Số 7 Tràng Thi, Q.Hoàn Kiếm, TP.Hà Nội.
- Địa chỉ email: [email protected];
- Số điện thoại hỗ trợ dịch vụ: 1900.9068
Trân trọng cảm ơn bạn đã sử dụng ứng dụng và dịch vụ của chúng tôi cũng như những đóng góp Ý kiến để Ứng dụng ngày một hữu ích hơn.
VssID iPhone
VssID gets 10k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
VssID is #27 in All Apps Free in Vietnam and charting in 1 of 30 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
25 Sep 2026 All Apps FreeVssID on the App Store
App details
VssID downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where VssID's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Vietnam | All AppsFree | #27 |
Apps near VssID on the chart
All Apps Free, around #27.
Ratings
App Store, worldwide.
About VssID
- Cung cấp các tính năng tra cứu thông tin BHYT, BHXH, BHTN của người tham gia, bao gồm các loại hình thông tin về thẻ BHYT, lịch sử tham gia BHXH, lịch sử thanh toán KCB BHYT;
- Cung cấp tính năng hỗ trợ chăm sóc khách hàng qua nhiều hình thức tiên tiến, hiện đại như gọi điện, nhắn tin SMS/ email, trao đổi thông điệp trực tiếp (chat) trong app, thông báo/ cảnh báo các thông tin liên quan tới chính sách BHYT, BHXH, BHTN;.
Liên lạc với chúng tôi.
- BHXH Việt Nam: Số 7 Tràng Thi, Q.Hoàn Kiếm, TP.Hà Nội.
- Địa chỉ email: [email protected];
- Số điện thoại hỗ trợ dịch vụ: 1900.9068
Trân trọng cảm ơn bạn đã sử dụng ứng dụng và dịch vụ của chúng tôi cũng như những đóng góp Ý kiến để Ứng dụng ngày một hữu ích hơn.
Latest updates
Store changes
What VssID changed on its store page: name, icon, screenshots, price, size, languages, requirements.
VssID Android
VssID gets 10k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
VssID is #2 in Business Free on Google Play in Vietnam and charting in 1 of 23 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
Business FreeVssID at a glance
AI summary written from our chart and store data, 2026-10-22. It can be wrong: check the numbers above.
VssID is the official mobile application from Vietnam Social Security that allows citizens to manage social, health, and unemployment insurance records and use their smartphone as a legally valid substitute for physical insurance cards. The app currently ranks #2 in the Vietnamese Business category and #23 overall among free apps, indicating strong adoption despite a moderate average rating of 3.016 stars across over 155,000 reviews.
Similar apps: MyGov, Social Security Administration (SSA), HealthCare.gov
VssID on Google Play
App details
VssID downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where VssID's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Vietnam | BusinessFree | #2 |
| Vietnam | All AppsFree | #22 |
Apps near VssID on the chart
Business Free, around #2.
Ratings
Google Play, worldwide.
What users say about VssID
From the 63 most recent Google Play reviews in the US.
Users overwhelmingly report that the app is unusable due to persistent login failures, server errors, and broken password reset flows. Critical features like insurance history, health records, and chatbots are frequently inaccessible or display incorrect data.
Mostly negative (2% of recent reviews give 4–5 stars). The main complaints are about speed and performance, and login and account problems.
Common complaints
- Speed & performance: “App loading mãi .Không vào được”
- Login & account: “70% times of log in is system connection issues and cannot get my own information”
- Design: “UX/UI, bấm quên mật khẩu gì mật khẩu mới không dùng được”
About VssID
With VssID, users can:
- Look up personal information about Social Security, Health Insurance, Unemployed Insurance, include: Identity information; Health Insurance card’s Information; process of social insurance participation; Instant Insurance regime; Health insurance payment history.
- be informed latest information about current Social Security, Health Insurance, Unemployed Insurance Policy through many advanced ways such as: direct call; SMS/ Email; in app chatbot;
- Search for Vietnam Social Security Agencies; Social Security Numbers; Medical facilities covered by Social Security; Payment address.
When setting up VssID, you can call or mail us for help:
- Vietnam Social Security: 7th Trang Thi Street; Hoan Kiem District, Hanoi, Vietnam
- Email: [email protected]
- Hotline: 1900.9068
We warmly welcome your feedback, so VssID can be improved for your best experience.