HelpDesk Viewer Downloads & RevenueHelpDesk Viewer · App Store & Google Play
HelpDesk Viewer by IDrive Incorporated is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider📦iOSVersion 1.4.0📦AndroidVersion 1.1.4🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 6 events
- 🆕HelpDesk Viewer first spotted by AppInsiderAndroidUnited States (found via search)
- 🆕HelpDesk Viewer first spotted by AppInsideriOSUnited States (found via search)
- 📦HelpDesk Viewer version 1.4.0iOSBug fixes
- 📦HelpDesk Viewer version 1.1.4AndroidBug fixes.
- 🆕HelpDesk Viewer released on the App StoreiOS
- 🆕HelpDesk Viewer released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
3.7 ★
122 ratings, both stores
Measured
App Store
App details
App ID
1525998491
Publisher
IDrive Incorporated
Publisher country
United States
On the store since
Nov 2022
3 years on the store
Minimum OS
iOS 15+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
1
EN
Size
46 MB
Also listed in
Utilities
Google Play
App details
App ID
com.idrive.helpdesk.viewer
Publisher
IDrive Inc.
Publisher country
United States
Content rating
Everyone
HelpDesk Viewer downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 10k+ Measured |
| Total | – | 10k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 3.6 ★ | 5 |
| Google Play | 3.8 ★ | 117 6 written reviews |
| Both stores | 3.7 ★ weighted by ratings | 122 |
About HelpDesk Viewer
Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC.
Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
HelpDesk Viewer App Store
Not in any tracked top chart right now.
Updated 2 Nov 2026 · rankings refresh through the day
DeveloperIDrive Incorporated
CategoryProductivity
PriceFree
Released
Rating★ 3.6 (5)
Version1.4.0
Age rating4+
First seen by us
20 Oct 2026
20 Oct 2026Rating
3.6 ★
5 ratings
Measured
HelpDesk Viewer on the App Store
App details
App ID
1525998491
Publisher
IDrive Incorporated
Publisher country
United States
On the store since
Nov 2022
3 years on the store
Minimum OS
iOS 15+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
1
EN
Size
46 MB
Also listed in
Utilities
HelpDesk Viewer downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
3.6 ★
5 ratings
Measured
Ratings
5
Measured
About HelpDesk Viewer
Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC.
Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
Latest updates
1.4.0
Bug fixes
More from IDrive Incorporated
HelpDesk Viewer Android
Not in a tracked Google Play top chart right now.
Updated 2 Nov 2026 · rankings refresh through the day
DeveloperIDrive Inc
CategoryProductivity
PriceFree
Released
Installs10k+
Rating★ 3.8 (117)
Updated
Content ratingEveryone
Rating
3.8 ★
117 ratings
Measured
HelpDesk Viewer on Google Play
App details
App ID
com.idrive.helpdesk.viewer
Publisher
IDrive Inc.
Publisher country
United States
Content rating
Everyone
HelpDesk Viewer downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
3.8 ★
117 ratings
Measured
Ratings
117
Measured
Written reviews
6
Measured
About HelpDesk Viewer
Connect to the customer’s mobile devices or computers on-demand with HelpDesk by RemotePC.
Features
* Connect from Android to iOS or vice versa. You can also connect to a
customer's mobile via the web viewer app.
* Manage customer queries, access logs, etc., all in one place for efficient
client requirement management.
* Chat with customers via text during the session for better understanding of
the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption,
so rest assured, the connection is highly secure.
Features
* Connect from Android to iOS or vice versa. You can also connect to a
customer's mobile via the web viewer app.
* Manage customer queries, access logs, etc., all in one place for efficient
client requirement management.
* Chat with customers via text during the session for better understanding of
the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption,
so rest assured, the connection is highly secure.
What's new in 1.1.4
Bug fixes.