Salesforce Field Service Downloads & RevenueSalesforce Field Service · App Store & Google Play
Salesforce Field Service by salesforce.com is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Salesforce Field Service update history & changes
Last change · 11 events since 12 Feb 2017Full timeline ↓📈iOSCharting in a new country🆕AndroidFirst spotted by AppInsider📦iOSUpdated to version 264.1.2📦iOSUpdated to version 264.1.1📦AndroidVersion 264.1.47🆕iOSIts developer released another app: Agentforce Coworker🆕iOSFirst spotted by AppInsider🆕AndroidReleased on Google Play
Full timeline · 11 events
- 📈Salesforce Field Service charting in a new countryiOSItaly
- 🆕Salesforce Field Service first spotted by AppInsiderAndroidUnited States (found via similar)
- 📦Salesforce Field Service updated to version 264.1.2iOS• Bug Fixes
- ✏️Salesforce Field Service: app got smalleriOS592 MB → 542 MB (-9%)
- 📦Salesforce Field Service updated to version 264.1.1iOSMeet Salesforce Field Service 264
* Launch fresh, blank Data Capture forms directly using deep links.
* Complete branching Data Capture forms in one voice to form session.
* Experience a modern look for Data Capture forms.
* Tap a notification to land on the specific app screens.
* App is now available in Arabic.
* View a cleaner menu with only your active Work Step actions.
* Emergency dispatches get unique alert sounds and strong vibrations.
* Experience faster performance and offline access with native mobile flows.
* Minor fixes and improvements.… more - 📦Salesforce Field Service version 264.1.47AndroidMeet Salesforce Field Service 264
* Launch fresh, blank Data Capture forms directly using deep links.
* Fill branching Data Capture forms in one voice-to-form session.
* Experience a modern look for Data Capture forms.
* Tap a notification to jump to specific app screens.
* Use the app in Arabic.
* View only relevant Work Step actions with the Not Applicable option hidden.
* Experience faster performance and offline access with native mobile flows.
* Minor fixes and improvements.… more - 🆕Salesforce Field Service: its developer released another app: Agentforce CoworkeriOS
- 🆕Salesforce Field Service first spotted by AppInsideriOS#64 in Top Free · Business · Canada
- 📦Salesforce Field Service version 262.3.1iOS• Bug Fixes
- 🆕Salesforce Field Service released on Google PlayAndroid
- 🆕Salesforce Field Service released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
3.3 ★
7.4k ratings, both stores
Measured
New ratings a week
2
App Store, 4-week average
Measured
App Store
App details
App ID
1163307568
Publisher
salesforce.com
Publisher country
United States
On the store since
Feb 2017
9 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
28
AR CS DA NL EN FI FR DE EL HE HU ID …
Size
542 MB
Also listed in
Productivity
Google Play
App details
App ID
com.salesforce.fieldservice.app
Publisher
Salesforce, Inc.
Publisher country
United States
Content rating
Everyone
Salesforce Field Service downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | 1M+ |
| Google Play | – | 500k+ Measured |
| Total | – | 1M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Salesforce Field Service's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings a week
2
4-week average
Lifetime rating
4.3★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
61/100
faster than 68% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.5 ★ | 1.2k |
| Google Play | 3.0 ★ | 6.2k 456 written reviews |
| Both stores | 3.3 ★ weighted by ratings | 7.4k |
About Salesforce Field Service
The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.
Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.
Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.
Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.
Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.
Salesforce Field Service App Store
Not in any tracked top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
Developersalesforce.com
CategoryBusiness
PriceFree
Released
Rating★ 4.5 (1.2k)
Version264.1.2
Age rating4+
First seen by us
8 Oct 2026
8 Oct 2026Installs (est.)1M+ worldwide
Rating
4.5 ★
1.2k ratings
Measured
New ratings a week
2
App Store, 4-week average
Measured
Salesforce Field Service on the App Store
App details
App ID
1163307568
Publisher
salesforce.com
Publisher country
United States
On the store since
Feb 2017
9 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
28
AR CS DA NL EN FI FR DE EL HE HU ID …
Size
542 MB
Also listed in
Productivity
Salesforce Field Service downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where Salesforce Field Service's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.5 ★
1.2k ratings
Measured
Ratings
1.2k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
2
4-week average
Lifetime rating
4.3★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
61/100
faster than 68% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About Salesforce Field Service
The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.
Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.
Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.
Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.
Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.
Latest updates
264.1.2
• Bug Fixes
264.1.1
Meet Salesforce Field Service 264
* Launch fresh, blank Data Capture forms directly using deep links.
* Complete branching Data Capture forms in one voice to form session.
* Experience a modern look for Data Capture forms.
* Tap a notification to land on the specific app screens.
* App is now available in Arabic.
* View a cleaner menu with only your active Work Step actions.
* Emergency dispatches get unique alert sounds and strong vibrations.
* Experience faster performance and offline access with native mobile flows.
* Minor fixes and improvements.
262.3.1
• Bug Fixes
Store changes
What Salesforce Field Service changed on its store page: name, icon, screenshots, price, size, languages, requirements.
App got smaller
592 MB → 542 MB (-9%)
More from salesforce.com
Salesforce Field Service Android
Not in a tracked Google Play top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperSalesforce.com, inc.
CategoryProductivity
PriceFree
Released
Installs500k+
Rating★ 3.0 (6.2k)
Updated
Content ratingEveryone
Rating
3.0 ★
6.2k ratings
Measured
Salesforce Field Service on Google Play
App details
App ID
com.salesforce.fieldservice.app
Publisher
Salesforce, Inc.
Publisher country
United States
Content rating
Everyone
Salesforce Field Service downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where Salesforce Field Service's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
3.0 ★
6.2k ratings
Measured
Ratings
6.2k
Measured
Written reviews
456
Measured
About Salesforce Field Service
The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.
Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.
Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application under Resource Absences
- Control which fields mobile workers see when they view resource absences in the Field Service profile tab.
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information
Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.
Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application under Resource Absences
- Control which fields mobile workers see when they view resource absences in the Field Service profile tab.
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information
What's new in 264.1.47
Meet Salesforce Field Service 264
* Launch fresh, blank Data Capture forms directly using deep links.
* Fill branching Data Capture forms in one voice-to-form session.
* Experience a modern look for Data Capture forms.
* Tap a notification to jump to specific app screens.
* Use the app in Arabic.
* View only relevant Work Step actions with the Not Applicable option hidden.
* Experience faster performance and offline access with native mobile flows.
* Minor fixes and improvements.
* Launch fresh, blank Data Capture forms directly using deep links.
* Fill branching Data Capture forms in one voice-to-form session.
* Experience a modern look for Data Capture forms.
* Tap a notification to jump to specific app screens.
* Use the app in Arabic.
* View only relevant Work Step actions with the Not Applicable option hidden.
* Experience faster performance and offline access with native mobile flows.
* Minor fixes and improvements.