British Gas: iPhone vs Android
British Gas gets 1k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
British Gas by BRITISH GAS TRADING LIMITED is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
House & Home FreeBritish Gas at a glance
AI summary written from our chart and store data, 2026-09-27. It can be wrong: check the numbers above.
A utility management app for British Gas customers to track energy usage, manage accounts, and handle billing. The app currently ranks #2 in the GB House & Home Free category, indicating strong market presence among domestic utility apps.
Similar apps: EDF Energy, E.ON Next, Octopus Energy
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v2.23.5, from the εxodus privacy report (CC BY-SA).
British Gas downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 1k+ | – |
| Google Play | 1k+ | 1M+ Measured |
| Total | 1k+ Confidence | 1M+ Confidence |
How this is calculated
Where British Gas's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.5 ★ | 15k |
| Google Play | 4.3 ★ | 14k 10 written reviews |
| Both stores | 4.4 ★ weighted by ratings | 28k |
What users say about British Gas
From the 60 most recent Google Play reviews in the US.
Users report severe login failures immediately following recent app updates, with many unable to access their accounts or top up meters. Complaints also focus on inaccurate real-time data, smart meter connectivity issues, and frustration with minimum top-up limits.
Mostly negative (30% of recent reviews give 4–5 stars). People like it for good value, and regular updates. The main complaints are about login and account problems, and recent updates.
What people like
- Price & subscription: “Generally ok but can you add Google Pay onto it?”
- Updates: “Update: The problem has now been resolved”
- Ease of use: “easy to use and read everything thing is so”
Common complaints
- Login & account: “it says username or password is wrong”
- Updates: “App update and lo and behold”
- Price & subscription: “they're the most expensive in UK”
- Crashes & bugs: “When I ring up about it all they say is "I'm sorry to hear about the app not working"”
About British Gas
What can you do in our app?
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
• Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Choose between light and dark mode
• Fingerprint and face unlock
• See your savings from PeakSave events
• Let us know if you’re moving home
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we’re developing to improve your app experience even further:
• Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs.
• More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them.
British Gas iPhone
British Gas gets 1k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
British Gas is #26 in Utilities Free in United Kingdom and charting in 1 of 24 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
24 Sep 2026 Utilities FreeBritish Gas on the App Store
App details
British Gas downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where British Gas's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 24 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | UtilitiesFree | #26 |
Apps near British Gas on the chart
Utilities Free, around #26.
Ratings
App Store, worldwide.
About British Gas
What can you do in our app?
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
• Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Choose between light and dark mode
• Fingerprint and face unlock
• See your savings from PeakSave events
• Let us know if you’re moving home
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we’re developing to improve your app experience even further:
• Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs.
• More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them.
Latest updates
British Gas Android
British Gas gets 1k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
British Gas is #2 in House & Home Free on Google Play in United Kingdom and charting in 1 of 15 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
House & Home FreeBritish Gas at a glance
AI summary written from our chart and store data, 2026-09-27. It can be wrong: check the numbers above.
A utility management app for British Gas customers to track energy usage, manage accounts, and handle billing. The app currently ranks #2 in the GB House & Home Free category, indicating strong market presence among domestic utility apps.
Similar apps: EDF Energy, E.ON Next, Octopus Energy
British Gas on Google Play
App details
Tech stack
Trackers and permissions of build v2.23.5, from the εxodus privacy report (CC BY-SA).
British Gas downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where British Gas's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 15 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | House & HomeFree | #2 |
Apps near British Gas on the chart
House & Home Free, around #2.
Ratings
Google Play, worldwide.
What users say about British Gas
From the 60 most recent Google Play reviews in the US.
Users report severe login failures immediately following recent app updates, with many unable to access their accounts or top up meters. Complaints also focus on inaccurate real-time data, smart meter connectivity issues, and frustration with minimum top-up limits.
Mostly negative (30% of recent reviews give 4–5 stars). People like it for good value, and regular updates. The main complaints are about login and account problems, and recent updates.
What people like
- Price & subscription: “Generally ok but can you add Google Pay onto it?”
- Updates: “Update: The problem has now been resolved”
- Ease of use: “easy to use and read everything thing is so”
Common complaints
- Login & account: “it says username or password is wrong”
- Updates: “App update and lo and behold”
- Price & subscription: “they're the most expensive in UK”
- Crashes & bugs: “When I ring up about it all they say is "I'm sorry to hear about the app not working"”
About British Gas
What can you do in our app ?
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
•. Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Choose between light and dark mode
• Fingerprint and face unlock
• See your savings from PeakSave events
• Let us know if you’re moving home
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we’re developing to improve your app experience:
• Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs.
• More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them.