GOV.UK ID Check Downloads & RevenueGOV.UK ID Check · App Store & Google Play
GOV.UK ID Check gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GOV.UK ID Check by Government Digital Service is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 14 events
- 📈GOV.UK ID Check new best rank in the overall chart: #57AndroidTop Free · All Apps · GB
- 📦GOV.UK ID Check updated to version 1.58.0iOSWe’ve made technical improvements to simplify the app’s code. We also made technical updates to the document sharing part of the journey.
- 📈GOV.UK ID Check new best rank in the overall chart: #77AndroidTop Free · All Apps · GB
- 📈GOV.UK ID Check new best rank in the overall chart: #56iOSTop Free · All Apps · GB
- 📦GOV.UK ID Check updated to version 1.32.0AndroidWe’ve made technical updates to the document sharing part of the journey.
- 📈GOV.UK ID Check entered the top 10AndroidTop Free · Tools · GB
- 📈GOV.UK ID Check entered the top 100AndroidTop Free · All Apps · GB
- 📈GOV.UK ID Check new best rank in the overall chart: #92AndroidTop Free · All Apps · GB
- 🆕GOV.UK ID Check first spotted by AppInsiderAndroidUnited Kingdom
- 🆕GOV.UK ID Check first spotted by AppInsideriOS#76 in Top Free · All Apps · United Kingdom
- 📦GOV.UK ID Check version 1.31.1AndroidWe've made improvements to the security of the app.
- 📦GOV.UK ID Check version 1.57.0iOSNo release notes
- 🆕GOV.UK ID Check released on Google PlayAndroid
- 🆕GOV.UK ID Check released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Tools FreeGOV.UK ID Check at a glance
AI summary written from our chart and store data, 2026-11-06. It can be wrong: check the numbers above.
A government-issued utility that enables UK residents to verify their identity for HMRC and GOV.UK services using facial recognition and photo ID scanning. The app holds a strong position at #5 in the GB Utilities Free chart, indicating high demand for digital identity verification tools among iOS users.
Similar apps: Yoti, Onfido, ID.me
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v1.20.0, from the εxodus privacy report (CC BY-SA).
GOV.UK ID Check downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 100+ | 10M+ |
| Google Play | 1k+ | 5M+ Measured |
| Total | 1k+ Confidence | 10M+ Confidence |
How this is calculated
Where GOV.UK ID Check's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #11 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #9 Tools Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 215k |
| Google Play | 4.6 ★ | 125k 71 written reviews |
| Both stores | 4.6 ★ weighted by ratings | 340k |
What users say about GOV.UK ID Check
From the 51 most recent App Store reviews in the US.
Users are sharply divided between those who find the app efficient and easy to use and those who experience critical failures with NFC passport scanning. The primary friction point is the inability to scan biometric chips, particularly for non-UK passports or due to unclear instructions.
Mixed (51% of recent reviews give 4–5 stars). People like it for being easy to use, and speed. The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “Unbelievably easy and quick!”
- Speed & performance: “I tried to use this app a year ago, and the experience was not smooth”
Common complaints
- Crashes & bugs: “Passport scan doesn’t work”
- Login & account: “As a result, I can’t be verified this way”
- Ease of use: “Pity as it was easy until this step”
About GOV.UK ID Check
• access some HMRC services with Government Gateway
• need to change how you get security codes to sign in to your GOV.UK One Login
It works by matching your face to your photo ID.
Before you start
You can use any of the following types of photo ID:
• UK photocard driving licence
• UK passport
• non-UK passport with a biometric chip
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)
You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.
You can use an expired BRP, BRC or FWP up to 24 months after its expiry date.
You will also need:
• a well-lit area where you can take a good quality photograph
• an iPhone 8 or newer
• iOS 16.7 or higher
How it works
If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone
If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone
What happens next
The app only helps confirm your identity. You will return to the website of the government service you were accessing to view the results of your identity check.
Privacy and security
Your personal information will not be stored in the app, or on the phone when you finish using it. We collect your data securely and delete it when it is no longer needed.
GOV.UK ID Check App Store
GOV.UK ID Check gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GOV.UK ID Check is #11 in Utilities Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Utilities FreeGOV.UK ID Check at a glance
AI summary written from our chart and store data, 2026-11-06. It can be wrong: check the numbers above.
A government-issued utility that enables UK residents to verify their identity for HMRC and GOV.UK services using facial recognition and photo ID scanning. The app holds a strong position at #5 in the GB Utilities Free chart, indicating high demand for digital identity verification tools among iOS users.
Similar apps: Yoti, Onfido, ID.me
GOV.UK ID Check on the App Store
App details
GOV.UK ID Check downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GOV.UK ID Check's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | UtilitiesFree | #11 |
| United Kingdom | All AppsFree | #164 |
Apps near GOV.UK ID Check on the chart
Utilities Free, around #11.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GOV.UK ID Check
From the 51 most recent App Store reviews in the US.
Users are sharply divided between those who find the app efficient and easy to use and those who experience critical failures with NFC passport scanning. The primary friction point is the inability to scan biometric chips, particularly for non-UK passports or due to unclear instructions.
Mixed (51% of recent reviews give 4–5 stars). People like it for being easy to use, and speed. The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “Unbelievably easy and quick!”
- Speed & performance: “I tried to use this app a year ago, and the experience was not smooth”
Common complaints
- Crashes & bugs: “Passport scan doesn’t work”
- Login & account: “As a result, I can’t be verified this way”
- Ease of use: “Pity as it was easy until this step”
About GOV.UK ID Check
• access some HMRC services with Government Gateway
• need to change how you get security codes to sign in to your GOV.UK One Login
It works by matching your face to your photo ID.
Before you start
You can use any of the following types of photo ID:
• UK photocard driving licence
• UK passport
• non-UK passport with a biometric chip
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)
You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.
You can use an expired BRP, BRC or FWP up to 24 months after its expiry date.
You will also need:
• a well-lit area where you can take a good quality photograph
• an iPhone 8 or newer
• iOS 16.7 or higher
How it works
If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone
If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone
What happens next
The app only helps confirm your identity. You will return to the website of the government service you were accessing to view the results of your identity check.
Privacy and security
Your personal information will not be stored in the app, or on the phone when you finish using it. We collect your data securely and delete it when it is no longer needed.
Latest updates
More from Government Digital Service
GOV.UK ID Check Android
GOV.UK ID Check gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GOV.UK ID Check is #9 in Tools Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Tools FreeGOV.UK ID Check on Google Play
App details
Tech stack
Trackers and permissions of build v1.20.0, from the εxodus privacy report (CC BY-SA).
GOV.UK ID Check downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GOV.UK ID Check's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | ToolsFree | #9 |
| United Kingdom | All AppsFree | #119 |
Apps near GOV.UK ID Check on the chart
Tools Free, around #9.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GOV.UK ID Check
From the 93 most recent Google Play reviews in the US.
Users report significant frustration with the app's reliability, citing frequent failures in facial recognition and document scanning that require multiple attempts or alternative devices. While some find the process straightforward when successful, many criticize the lack of clear error messages and the complexity of linking accounts via QR codes.
Mixed (42% of recent reviews give 4–5 stars). People like it for being easy to use. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “I find it very easy to use”
Common complaints
- Login & account: “horrific app and pc login experience”
- Crashes & bugs: “App doesn't work Xiaomi 13”
- Price & subscription: “Now I've got to waste time and money travelling miles away to a Post Office”
About GOV.UK ID Check
• access some HMRC services with Government Gateway
• need to change how you get security codes to sign in to your GOV.UK One Login
It works by matching your face to your photo ID.
Before you start
You can use any of the following types of photo ID:
• UK photocard driving licence
• UK passport
• non-UK passport with a biometric chip
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)
You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.
You can use an expired BRP, BRC or FWP up to 24 months after its expiry date.
You will also need:
• a well-lit area where you can take a good quality photograph
• an Android phone running Android version 10 or higher
How it works
If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone
If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone
What happens next
The app only helps confirm your identity. You will return to the website of the government service you were accessing to view the results of your identity check.
Privacy and security
Your personal information will not be stored in the app, or on the phone when you finish using it. We collect your data securely and delete it when it is no longer needed.