GOV.UK One Login Downloads & RevenueGOV.UK One Login · App Store & Google Play
GOV.UK One Login gets 50k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GOV.UK One Login by Government Digital Service is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 14 events
- 🚀GOV.UK One Login: now shown next to L'Identité Numérique La Poste, gov.br, UK Immigration: ID Check +2 moreAndroidthe store's “similar apps” for it changed: who it's seen as competing with
- 📈GOV.UK One Login hit #1AndroidTop Free · All Apps · GB
- 📈GOV.UK One Login hit #1iOSTop Free · All Apps · GB
- 📦GOV.UK One Login updated to version 1.29.0AndroidWe’ve made technical improvements and fixed bugs.
- 📦GOV.UK One Login updated to version 1.32.0iOSWe’ve made technical improvements and fixed bugs.
- 📈GOV.UK One Login new best rank in the overall chart: #2AndroidTop Free · All Apps · GB
- 📦GOV.UK One Login updated to version 1.31.0iOSWe’ve made technical updates to the document sharing part of the journey.
- 📦GOV.UK One Login updated to version 1.28.0AndroidWe’ve made technical updates to the document sharing part of the journey.
- 🆕GOV.UK One Login first spotted by AppInsiderAndroidUnited Kingdom
- 🆕GOV.UK One Login first spotted by AppInsideriOS#2 in Top Free · All Apps · United Kingdom
- 📦GOV.UK One Login version 1.30.1iOSNo release notes
- 📦GOV.UK One Login version 1.27.0AndroidWe’ve made technical improvements and fixed bugs.
- 🆕GOV.UK One Login released on the App StoreiOS
- 🆕GOV.UK One Login released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Utilities FreeGOV.UK One Login at a glance
AI summary written from our chart and store data, 2026-11-08. It can be wrong: check the numbers above.
A government utility app for UK residents to verify identity via biometric matching and store digital documents like Veteran Cards. The app is currently ranked #1 in GB Utilities Free and #2 in GB All Apps Free, indicating high immediate demand following its June 2025 release.
Similar apps: GOV.UK Verify, ID.me, Yoti
App Store
App details
Tech stack
Google Play
App details
Tech stack
Android app v1.27.0 · checked 27 Sep 2026
GOV.UK One Login downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 10k+ | 5M+ |
| Google Play | 10k+ | 5M+ Measured |
| Total | 50k+ Confidence | 10M+ Confidence |
How this is calculated
Where GOV.UK One Login's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How GOV.UK One Login makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #1 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #1 All Apps Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Kingdom | 2,679 | 99% | steady |
 Australia | 23 | 1% | ▲ +16% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.2 ★ | 201k |
| Google Play | 4.4 ★ | 82k 38 written reviews |
| Both stores | 4.3 ★ weighted by ratings | 283k |
What users say about GOV.UK One Login
From the 34 most recent App Store reviews in the US.
Users report severe usability issues, particularly for non-UK residents and those using iPhones, citing endless login loops and failed passport scans. While some praise the concept's efficiency when it works, many describe the experience as broken, invasive, or requiring frustrating device switching.
Mostly negative (32% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “Wow - wonderful - it is really convenient”
- Login & account: “This has to be the easiest verification app I have used”
Common complaints
- Login & account: “Takes me back to the log in page”
- Crashes & bugs: “Broken on iPhone Air iOS 26.1”
- Connection & sync: ““This connection is not secure””
About GOV.UK One Login
You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone.
In future you'll be able to save other digital documents, such as your driving licence. This is not available yet.
Before you start
You need to get this app if you’re:
• using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login
• saving your digital Veteran Card to your phone
You’ll be guided to this app when it is time to use it.
What you need
You can use any of the following types of photo ID to prove your identity:
• UK passport
• non-UK passport with a biometric chip
• UK photocard driving licence
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)
You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.
You can use an expired BRP, BRC or FWP up to 24 months after its expiry date.
You need to have your original photo ID with you. You cannot use a photocopy or digital copy.
You will also need:
• a well-lit area where you can take a good quality photograph
• an iPhone 8 or newer
• iOS 16.7 or higher
How it works
You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity.
If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone
If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone
What happens next
Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use.
Privacy and security
The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed.
Digital documents you add to the app will be saved on your phone so you can access them whenever you need.
GOV.UK One Login App Store
GOV.UK One Login gets 50k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GOV.UK One Login is #2 in All Apps Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 All Apps FreeGOV.UK One Login at a glance
AI summary written from our chart and store data, 2026-11-08. It can be wrong: check the numbers above.
A government utility app for UK residents to verify identity via biometric matching and store digital documents like Veteran Cards. The app is currently ranked #1 in GB Utilities Free and #2 in GB All Apps Free, indicating high immediate demand following its June 2025 release.
Similar apps: GOV.UK Verify, ID.me, Yoti
GOV.UK One Login on the App Store
App details
Tech stack
GOV.UK One Login downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GOV.UK One Login's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How GOV.UK One Login makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | All AppsFree | #2 |
| United Kingdom | UtilitiesFree | #1 |
Apps near GOV.UK One Login on the chart
All Apps Free, around #2.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisNew ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Kingdom | 2,679 | 99% | steady |
| Australia | 23 | 1% | ▲ +16% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GOV.UK One Login
From the 34 most recent App Store reviews in the US.
Users report severe usability issues, particularly for non-UK residents and those using iPhones, citing endless login loops and failed passport scans. While some praise the concept's efficiency when it works, many describe the experience as broken, invasive, or requiring frustrating device switching.
Mostly negative (32% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “Wow - wonderful - it is really convenient”
- Login & account: “This has to be the easiest verification app I have used”
Common complaints
- Login & account: “Takes me back to the log in page”
- Crashes & bugs: “Broken on iPhone Air iOS 26.1”
- Connection & sync: ““This connection is not secure””
About GOV.UK One Login
You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone.
In future you'll be able to save other digital documents, such as your driving licence. This is not available yet.
Before you start
You need to get this app if you’re:
• using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login
• saving your digital Veteran Card to your phone
You’ll be guided to this app when it is time to use it.
What you need
You can use any of the following types of photo ID to prove your identity:
• UK passport
• non-UK passport with a biometric chip
• UK photocard driving licence
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)
You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.
You can use an expired BRP, BRC or FWP up to 24 months after its expiry date.
You need to have your original photo ID with you. You cannot use a photocopy or digital copy.
You will also need:
• a well-lit area where you can take a good quality photograph
• an iPhone 8 or newer
• iOS 16.7 or higher
How it works
You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity.
If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone
If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone
What happens next
Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use.
Privacy and security
The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed.
Digital documents you add to the app will be saved on your phone so you can access them whenever you need.
Latest updates
More from Government Digital Service
GOV.UK One Login Android
GOV.UK One Login gets 50k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GOV.UK One Login is #1 in All Apps Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
All Apps FreeGOV.UK One Login at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
A government-issued identity verification tool for UK residents to prove their identity and store digital documents like Veteran Cards using biometric matching. The app currently holds the #1 position in GB Tools Free and #2 in GB All Apps Free, indicating high immediate adoption and visibility within the UK market.
Similar apps: GOV.UK Verify, ID.me, Yoti
GOV.UK One Login on Google Play
App details
Tech stack
Android app v1.27.0 · checked 27 Sep 2026
Its iPhone app is most likely native Swift.
GOV.UK One Login downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GOV.UK One Login's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How GOV.UK One Login makes money: subscriptions, one-off purchases and ads.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | All AppsFreeToolsFree | #1 |
Apps near GOV.UK One Login on the chart
All Apps Free, around #1.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GOV.UK One Login
From the 200 most recent Google Play reviews in the US.
Users report severe frustration with identity verification loops and app instability, often citing hours spent on simple tasks. While a minority find the interface easy once working, the dominant experience is one of technical failure and excessive complexity.
Mostly negative (27% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “easy to use and effective”
- Login & account: “very quick to verify identity”
- Speed & performance
- Useful
Common complaints
- Login & account: “very poor unable to log in”
- Crashes & bugs: “awful slow and doesn't work”
- Ease of use: “This was not quick and easy”
- Price & subscription: “What a waste of public money”
About GOV.UK One Login
You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone.
In future you'll be able to save other digital documents, such as your driving licence. This is not available yet.
Before you start
You need to get this app if you’re:
• using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login
• saving your digital Veteran Card to your phone
You’ll be guided to this app when it is time to use it.
What you need
You can use any of the following types of photo ID to prove your identity:
• UK passport
• non-UK passport with a biometric chip
• UK photocard driving licence
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)
You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.
You can use an expired BRP, BRC or FWP up to 24 months after its expiry date.
You need to have your original photo ID with you. You cannot use a photocopy or digital copy.
You will also need:
• a well-lit area where you can take a good quality photograph
• an Android phone running Android version 10 or higher
How it works
You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity.
If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone
If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone
What happens next
Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use.
Privacy and security
The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed.
Digital documents you add to the app will be saved on your phone so you can access them whenever you need.
What's new in 1.29.0
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