Citi Mobile® Downloads & RevenueCiti Mobile® · App Store & Google Play
Citi Mobile® gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Citi Mobile® by Citibank is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 13 events
- ✏️Citi Mobile® added hidden keywords: americaniOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️Citi Mobile® added hidden keywords: venmoiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦Citi Mobile® updated to version 9.100.0AndroidThanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.
- 📦Citi Mobile® updated to version 9.100.0iOSThanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.
- ✏️Citi Mobile® added hidden keywords: citiesiOSwords in the App Store's hidden keyword field (found by probing search)
- 🆕Citi Mobile® first spotted by AppInsiderAndroidUnited States
- 📦Citi Mobile® updated to version 9.99.0iOSThanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.
- 🆕Citi Mobile® first spotted by AppInsideriOS#24 in Top Free · Finance · United States
- 📦Citi Mobile® updated to version 9.98.0AndroidThanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.
- 📦Citi Mobile® version 9.99.0AndroidThanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.
- 📦Citi Mobile® version 9.98.0iOSNo release notes
- 🆕Citi Mobile® released on Google PlayAndroid
- 🆕Citi Mobile® released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
App Store
App details
Google Play
App details
Citi Mobile® downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 10k+ | – |
| Google Play | 1k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where Citi Mobile®'s downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #21 | 1 of 30 countries | #21 | – |
| Google Play | #27 | 1 of 23 countries | #27 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.9 ★ | 4.1M |
| Google Play | 4.8 ★ | 1.4M 429k written reviews |
| Both stores | 4.9 ★ weighted by ratings | 5.5M |
What users say about Citi Mobile®
From the 200 most recent App Store reviews in the US.
Mixed (45% of recent reviews give 4–5 stars). People like it for being easy to use, and good value. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “Easy to navigate the site”
- Price & subscription: “Disputing charges is easy,”
- Login & account: ““Update Password” Special Character Bug”
- Useful: “I highly recommend this card to everyone”
Common complaints
- Login & account: “New password isn’t working”
- Crashes & bugs: “Mobile Deposit Doesn’t Work”
- Price & subscription: “Is Citibank hard up for money?”
- Updates: “I updated Google just yesterday”
About Citi Mobile®
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily
Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Touch ID® or Face ID® for a fast and safe way to access your account
* Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.
Citi Mobile® App Store
Citi Mobile® gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Citi Mobile® is #21 in Finance Free in United States and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Citi Mobile® on the App Store
App details
Citi Mobile® downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Citi Mobile®'s downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| FinanceFree | #21 |
Apps near Citi Mobile® on the chart
Finance Free, around #21.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Citi Mobile®
From the 200 most recent App Store reviews in the US.
Mixed (45% of recent reviews give 4–5 stars). People like it for being easy to use, and good value. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “Easy to navigate the site”
- Price & subscription: “Disputing charges is easy,”
- Login & account: ““Update Password” Special Character Bug”
- Useful: “I highly recommend this card to everyone”
Common complaints
- Login & account: “New password isn’t working”
- Crashes & bugs: “Mobile Deposit Doesn’t Work”
- Price & subscription: “Is Citibank hard up for money?”
- Updates: “I updated Google just yesterday”
About Citi Mobile®
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily
Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Touch ID® or Face ID® for a fast and safe way to access your account
* Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.
Latest updates
More from Citibank
Citi Mobile® Android
Citi Mobile® gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Citi Mobile® is #27 in Finance Free on Google Play in United States and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Citi Mobile® on Google Play
App details
Citi Mobile® downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Citi Mobile®'s downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| FinanceFree | #27 |
Apps near Citi Mobile® on the chart
Finance Free, around #27.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Citi Mobile®
From the 200 most recent Google Play reviews in the US.
Mostly positive (91% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “Easier to use than others”
- Useful: “Very generous, kind and helpful”
- Speed & performance: “Fast, simple, and convenient”
- Price & subscription: “Love how easy to use at Costco”
Common complaints
- Login & account: “I am locked out of my card”
- Crashes & bugs: “More bugs than a terrarium”
- Customer support: “Citibank has a zero point 000 customer service, zero card and zero”
- Updates: “I cannot get this app to "update"”
About Citi Mobile®
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily
Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub