Cl@ve Downloads & RevenueCl@ve · App Store & Google Play
Cl@ve gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Cl@ve by Agencia Tributaria is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 42 events
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- ✏️Cl@ve: new iPad screenshotsiOS· GB
- ✏️Cl@ve: new screenshotsiOS5 screenshots (was 5) · GB
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- ✏️Cl@ve: new iPad screenshotsiOS· CO
- ✏️Cl@ve: new screenshotsiOS5 screenshots (was 5) · CO
- 🌟Cl@ve featured by AppleiOSapps · ES
- ✏️Cl@ve: new iPad screenshotsiOS· FR, SE
- ✏️Cl@ve: new screenshotsiOS5 screenshots (was 5) · FR, SE
- 📦Cl@ve updated to version 7.1.6iOSSi aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.
- ✏️Cl@ve: new iPad screenshotsiOS· ES
- ✏️Cl@ve: new screenshotsiOS5 screenshots (was 5) · ES
- ✏️Cl@ve: new iPad screenshotsiOS· AR, NL
- ✏️Cl@ve: new screenshotsiOS5 screenshots (was 5) · AR, NL
- 📦Cl@ve updated to version 7.1.5iOSSi aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.
- 📦Cl@ve updated to version 6.2.12AndroidSi aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.
- 📈Cl@ve new best rank in the overall chart: #4AndroidTop Free · All Apps · ES
- 📈Cl@ve new best rank in the overall chart: #5AndroidTop Free · All Apps · ES
- 📦Cl@ve updated to version 6.2.11AndroidSi aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.
- 📈Cl@ve hit #1iOSTop Free · Productivity · ES
- 📈Cl@ve entered the top 100iOSTop Free · Productivity · CO
- 📈Cl@ve charting in a new countryiOSColombia
- 📈Cl@ve entered the top 10AndroidTop Free · Productivity · ES
- 📈Cl@ve charting in a new countryiOSArgentina
- 📈Cl@ve entered the top 10AndroidTop Free · All Apps · ES
- 📈Cl@ve charting in a new countryAndroidSpain
- 🆕Cl@ve first spotted by AppInsiderAndroidFrance
- 🌟Cl@ve featured by AppleiOSapps · ES
- 📈Cl@ve new best rank in the overall chart: #3iOSTop Free · All Apps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🌟Cl@ve featured by AppleiOSapps · ES
- 🆕Cl@ve first spotted by AppInsideriOS#76 in Top Free · All Apps · Spain
- 📦Cl@ve version 7.1.4iOSSi aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.
- 📦Cl@ve version 6.2.10AndroidSi aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.
- 🆕Cl@ve released on the App StoreiOS
- 🆕Cl@ve released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Productivity FreeCl@ve at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
Cl@ve is a free digital identity authentication app developed by the Spanish Tax Agency for citizens to securely access public administration services. The app holds strong positions in Spain (#5 Productivity, #8 All Apps) but sees significantly lower traction in other markets like Colombia and the Netherlands, reflecting its specific utility for Spanish residents.
Similar apps: BankID, Verifone Mobile ID, Authy
App Store
App details
App privacy Measured
Cl@ve’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 2 linked to your identity and 3 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v6.2.12, from the εxodus privacy report (CC BY-SA).
Cl@ve downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 500k+ |
| Google Play | 5k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where Cl@ve's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #5 Productivity Free | 2 of 30 countries | – | – |
| Google Play | #2 Productivity Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings by country (4)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| Spain | 134 | 96% | ▲ +19% |
 United Kingdom | 2.5 | 2% | ▲ +40% |
 France | 1.5 | 1% | – |
 Netherlands | 1 | 1% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 3.0 ★ | 14k |
| Google Play | 2.5 ★ | 33k 60 written reviews |
| Both stores | 2.7 ★ weighted by ratings | 47k |
What users say about Cl@ve
From the 25 most recent App Store reviews in the US.
Users overwhelmingly report that the app is unusable due to critical failures in registration and video identification processes. The interface is described as confusing with broken help links, generic errors, and crashes, particularly affecting non-residents and those without Spanish phone numbers.
Mostly negative (4% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and login and account problems.
Common complaints
- Crashes & bugs: “Video ID apparently doesn’t work either”
- Login & account: “Se queda pillada en la verificación”
About Cl@ve
Si no está registrado en Cl@ve, podrá registrarse desde esta APP.
Si está registrado en Cl@ve, podrá activar este dispositivo con su DNI/NIE mediante un SMS o con su certificado electrónico.
Una vez activado, desde esta APP podrá confirmar las peticiones de autenticación con Cl@ve Móvil y acceder al PIN de Cl@ve PIN que solicite al acceder a un trámite. También permite acceder a las gestiones del sistema Cl@ve.
Puede acceder a más información sobre el sistema Cl@ve en https://www.clave.gob.es/
Puede acceder a la declaración de accesibilidad en la propia APP y en https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
Cl@ve App Store
Cl@ve gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Cl@ve is #5 in Productivity Free in Spain and charting in 2 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
25 Sep 2026 Productivity FreeCl@ve at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
Cl@ve is a free digital identity authentication app developed by the Spanish Tax Agency for citizens to securely access public administration services. The app holds strong positions in Spain (#5 Productivity, #8 All Apps) but sees significantly lower traction in other markets like Colombia and the Netherlands, reflecting its specific utility for Spanish residents.
Similar apps: BankID, Verifone Mobile ID, Authy
Cl@ve on the App Store
App details
App privacy Measured
Cl@ve’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 2 linked to your identity and 3 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Cl@ve downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Cl@ve's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Spain | ProductivityFree | #5 |
| Spain | All AppsFree | #22 |
 Colombia | ProductivityFree | #132 |
Apps near Cl@ve on the chart
Productivity Free, around #5.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisNew ratings by country (4)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| Spain | 134 | 96% | ▲ +19% |
| United Kingdom | 2.5 | 2% | ▲ +40% |
| France | 1.5 | 1% | – |
| Netherlands | 1 | 1% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Cl@ve
From the 25 most recent App Store reviews in the US.
Users overwhelmingly report that the app is unusable due to critical failures in registration and video identification processes. The interface is described as confusing with broken help links, generic errors, and crashes, particularly affecting non-residents and those without Spanish phone numbers.
Mostly negative (4% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and login and account problems.
Common complaints
- Crashes & bugs: “Video ID apparently doesn’t work either”
- Login & account: “Se queda pillada en la verificación”
About Cl@ve
Si no está registrado en Cl@ve, podrá registrarse desde esta APP.
Si está registrado en Cl@ve, podrá activar este dispositivo con su DNI/NIE mediante un SMS o con su certificado electrónico.
Una vez activado, desde esta APP podrá confirmar las peticiones de autenticación con Cl@ve Móvil y acceder al PIN de Cl@ve PIN que solicite al acceder a un trámite. También permite acceder a las gestiones del sistema Cl@ve.
Puede acceder a más información sobre el sistema Cl@ve en https://www.clave.gob.es/
Puede acceder a la declaración de accesibilidad en la propia APP y en https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
Latest updates
Store changes
What Cl@ve changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from Agencia Tributaria
Cl@ve Android
Cl@ve gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Cl@ve is #2 in Productivity Free on Google Play in Spain and charting in 1 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
Productivity FreeCl@ve at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
Cl@ve is a free government-issued mobile application that enables Spanish citizens to authenticate and identify themselves for electronic interactions with public administrations. The app currently ranks #2 in the Spanish Productivity category and #4 in all free apps, indicating high adoption despite a moderate user rating of 3.25.
Similar apps: ID.me, Gov.uk Verify, eIDAS
Cl@ve on Google Play
App details
Tech stack
Trackers and permissions of build v6.2.12, from the εxodus privacy report (CC BY-SA).
Cl@ve downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Cl@ve's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Spain | ProductivityFree | #2 |
| Spain | All AppsFree | #6 |
Apps near Cl@ve on the chart
Productivity Free, around #2.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Cl@ve
From the 73 most recent Google Play reviews in the US.
Users overwhelmingly report that the app is broken, citing failed registrations, non-functional QR codes, and inaccessible video verification services. The interface is described as confusing and unintuitive, with critical errors preventing access to essential government administrative tasks.
Mostly negative (4% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and login and account problems.
Common complaints
- Crashes & bugs: “y siempre está Error error”
- Login & account: “malo, no funciona con mi login detalles...perdido tiempo desde la agencia tributaria”
- Ease of use: “doesn't work and not user friendly”
- Speed & performance: “slow, confusing, not intuitive and non-performing”
About Cl@ve
If you are not registered in Cl@ve, you can register from this APP.
If you are registered in Cl@ve, you can activate this device with your DNI/NIE by means of an SMS or with your electronic certificate.
Once activated, from this APP you can confirm the authentication requests with Cl@ve Móvil and access the Cl@ve PIN that you request when accessing a procedure. It also allows access to the procedures of the Cl@ve system.
You can access more information about the Cl@ve system at https://www.clave.gob.es/
You can access the accessibility statement in the APP itself and at https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
What's new in 6.2.12
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