Hastings Direct Insurance Downloads & RevenueHastings Direct Insurance · App Store & Google Play
Hastings Direct Insurance gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Hastings Direct Insurance by Hastings Direct Limited is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Hastings Direct Insurance update history & changes
Last change · 22 events since 6 Aug 2018Full timeline ↓✏️iOSAdded hidden keywords: renewal✏️iOSAdded hidden keywords: carrot📊iOSPassed 10k downloads a day📈AndroidNew best rank in the overall chart: #50📈iOSNew best rank in the overall chart: #61📈AndroidNew best rank in the overall chart: #62📈iOSNew best rank in the overall chart: #69📦iOSUpdated to version 6.11.0📦AndroidUpdated to version 6.11.0🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider📦iOSVersion 6.10.0📦AndroidVersion 6.10.1🆕iOSReleased on the App Store
Full timeline · 22 events
- ✏️Hastings Direct Insurance added hidden keywords: renewaliOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️Hastings Direct Insurance added hidden keywords: carrotiOSwords in the App Store's hidden keyword field (found by probing search)
- 📊Hastings Direct Insurance passed 10k downloads a dayiOS7-day average, our estimate
- ✏️Hastings Direct Insurance added hidden keywords: policyiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️Hastings Direct Insurance added hidden keywords: essentialsiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈Hastings Direct Insurance new best rank in the overall chart: #50AndroidTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #61iOSTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #62AndroidTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #68AndroidTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #69iOSTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #79iOSTop Free · All Apps · GB
- 📦Hastings Direct Insurance updated to version 6.11.0iOSTo make your experience even better we've made a number of bug fixes and performance improvements
- 📈Hastings Direct Insurance new best rank in the overall chart: #81iOSTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #69AndroidTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #72AndroidTop Free · All Apps · GB
- 📈Hastings Direct Insurance new best rank in the overall chart: #89iOSTop Free · All Apps · GB
- 📦Hastings Direct Insurance updated to version 6.11.0AndroidTo make your experience even better we've made a number of bug fixes and performance improvements.
- 🆕Hastings Direct Insurance first spotted by AppInsiderAndroidUnited Kingdom
- 🆕Hastings Direct Insurance first spotted by AppInsideriOS#93 in Top Free · All Apps · United Kingdom
- 📦Hastings Direct Insurance version 6.10.0iOSNo release notes
- 📦Hastings Direct Insurance version 6.10.1AndroidTo make your experience even better we've made a number of bug fixes and performance improvements.
- 🆕Hastings Direct Insurance released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.6 ★
342k ratings, both stores
Measured
Best rank now
#10
App Store · 
Finance Free
Finance FreeMeasured
New ratings a week
2,149
steady vs the 2 weeks before (App Store)
Measured
App Store
App details
App ID
1295066030
Publisher
Hastings Direct Limited
Publisher country
United Kingdom
On the store since
Aug 2018
8 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Content rating
17+
1 content note below
Languages
1
EN
Size
146 MB
Content notesUnrestricted Web Access
Google Play
App details
App ID
com.hastingsdirect.mobile
Publisher
HASTINGS INSURANCE SERVICES LIMITED
Publisher country
United Kingdom
Content rating
Everyone
Hastings Direct Insurance downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 5k+ | – |
| Google Play | 1k+ | 1M+ Measured |
| Total | 5k+ Confidence | 1M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Hastings Direct Insurance's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #10 Finance Free | 1 of 30 countries | – | – |
| Google Play | #10 Finance Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisApp Store
New ratings a week
1,390
steady vs the 2 weeks before
Recent ratings
4.7★
vs 4.7★ lifetime
Review momentum
84/100
faster than 98% of Finance apps
Google Play
New ratings a week
759
▲ +12% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Recent ratings
2.8★
vs 2.8★ lifetime
Recent written reviews
3.1★
people who write skew negative
Review momentum
61/100
faster than 78% of Finance apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 263k |
| Google Play | 4.6 ★ | 80k 5 written reviews |
| Both stores | 4.6 ★ weighted by ratings | 342k |
What users say about Hastings Direct Insurance
From recent reviews.
About Hastings Direct Insurance
Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. You’ll find your policy details and insurance documents as well as contact numbers and claims tips all stored safely and securely in the app to access whenever and wherever you need them.
So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.
MANAGE YOUR POLICY:
- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy
BREAKDOWN ASSISTANCE:
- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider
CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email
We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email [email protected].
Disclaimer
Minimum Hastings Direct app requirements:
- iOS 12.0 or newer
- Phone must not previously or currently be jailbroken**
*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).
So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.
MANAGE YOUR POLICY:
- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy
BREAKDOWN ASSISTANCE:
- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider
CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email
We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email [email protected].
Disclaimer
Minimum Hastings Direct app requirements:
- iOS 12.0 or newer
- Phone must not previously or currently be jailbroken**
*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).
Hastings Direct Insurance App Store
Hastings Direct Insurance gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Hastings Direct Insurance is #10 in Finance Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperHastings Direct Limited
CategoryFinance
PriceFree
Released
Rating★ 4.7 (263k)
Version6.11.0
Age rating17+
First seen by us 24 Sep 2026
24 Sep 2026Rating
4.7 ★
263k ratings
Measured
Best rank now
#10
Finance FreeMeasured
New ratings a week
1,390
steady vs the 2 weeks before
Measured
Hastings Direct Insurance on the App Store
App details
App ID
1295066030
Publisher
Hastings Direct Limited
Publisher country
United Kingdom
On the store since
Aug 2018
8 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Content rating
17+
1 content note below
Languages
1
EN
Size
146 MB
Content notesUnrestricted Web Access
Hastings Direct Insurance downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where Hastings Direct Insurance's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | FinanceFree | #10 |
| United Kingdom | All AppsFree | #111 |
Apps near Hastings Direct Insurance on the chart
Finance Free, around #10.
Ratings
App Store, worldwide.
Rating
4.7 ★
263k ratings
Measured
Ratings
263k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
1,390
steady vs the 2 weeks before
Recent ratings
4.7★
vs 4.7★ lifetime
Review momentum
84/100
faster than 98% of Finance apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Hastings Direct Insurance
From recent reviews.
About Hastings Direct Insurance
Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. You’ll find your policy details and insurance documents as well as contact numbers and claims tips all stored safely and securely in the app to access whenever and wherever you need them.
So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.
MANAGE YOUR POLICY:
- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy
BREAKDOWN ASSISTANCE:
- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider
CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email
We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email [email protected].
Disclaimer
Minimum Hastings Direct app requirements:
- iOS 12.0 or newer
- Phone must not previously or currently be jailbroken**
*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).
So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.
MANAGE YOUR POLICY:
- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy
BREAKDOWN ASSISTANCE:
- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider
CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email
We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email [email protected].
Disclaimer
Minimum Hastings Direct app requirements:
- iOS 12.0 or newer
- Phone must not previously or currently be jailbroken**
*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).
Latest updates
6.11.0
To make your experience even better we've made a number of bug fixes and performance improvements
6.10.0
Hastings Direct Insurance Android
Hastings Direct Insurance gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Hastings Direct Insurance is #10 in Finance Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperHastings Direct
CategoryFinance
PriceFree
Released–
Installs1M+
Rating★ 4.6 (80k)
Updated
Content ratingEveryone
Rating
4.6 ★
80k ratings
Measured
Best rank now
#10
Finance FreeMeasured
New ratings a week
759
▲ +12% vs the 2 weeks before
Measured
Hastings Direct Insurance on Google Play
App details
App ID
com.hastingsdirect.mobile
Publisher
HASTINGS INSURANCE SERVICES LIMITED
Publisher country
United Kingdom
Content rating
Everyone
Hastings Direct Insurance downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where Hastings Direct Insurance's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | FinanceFree | #10 |
| United Kingdom | All AppsFree | #90 |
Apps near Hastings Direct Insurance on the chart
Finance Free, around #10.
Ratings
Google Play, worldwide.
Rating
4.6 ★
80k ratings
Measured
Ratings
80k
Measured
Written reviews
5
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
759
▲ +12% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Recent ratings
2.8★
vs 2.8★ lifetime
Recent written reviews
3.1★
people who write skew negative
Review momentum
61/100
faster than 78% of Finance apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Hastings Direct Insurance
From the 120 most recent Google Play reviews in the US.
Users report severe technical failures including login loops, app crashes, and inability to access documents or cancel policies. There is significant backlash regarding undisclosed continuous location tracking and data collection practices that users feel violate privacy expectations.
Mixed (47% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “good price and easy to set up”
- Useful: “great service, would highly recommend”
- Price & subscription: “good price and easy to set up”
- Speed & performance: “smooth transaction from old policy”
Common complaints
- Login & account: “password reset for nightmare”
- Crashes & bugs: “Doesn't work on Pixel 8 pro”
- Speed & performance: “slow kept closing and going back”
- Price & subscription: “it won't open or give me information regarding the price for this year”
About Hastings Direct Insurance
Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. You’ll find your policy details and insurance documents as well as contact numbers and claims tips all stored safely and securely in the app to access whenever and wherever you need them.
So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.
MANAGE YOUR POLICY:
- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy
BREAKDOWN ASSISTANCE:
- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider
CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email
We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email [email protected].
Disclaimer
Minimum Hastings Direct app requirements:
- Smartphones with Android 6.0 Marshmallow or newer (no tablets)
- Phone must not previously or currently be rooted**
*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).
So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.
MANAGE YOUR POLICY:
- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy
BREAKDOWN ASSISTANCE:
- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider
CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email
We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email [email protected].
Disclaimer
Minimum Hastings Direct app requirements:
- Smartphones with Android 6.0 Marshmallow or newer (no tablets)
- Phone must not previously or currently be rooted**
*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).
What's new in 6.11.0
To make your experience even better we've made a number of bug fixes and performance improvements.