Lumi by Nextcare Downloads & RevenueLumi by Nextcare · App Store & Google Play
Lumi by Nextcare by NEXtCARE is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 15 events
- 📈Lumi by Nextcare entered the top 100AndroidTop Free · Medical · SA
- 📈Lumi by Nextcare charting in a new countryAndroidSaudi Arabia
- 📈Lumi by Nextcare hit #1iOSTop Free · Medical · AE
- 📈Lumi by Nextcare charting in a new countryiOSUnited Kingdom
- 📦Lumi by Nextcare updated to version 8.0.2iOSWe update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update:
- Overall improvements in stability and performance
- General UI and UX improvements
- Squashed some bugs… more - 📈Lumi by Nextcare charting in a new countryAndroidIndia
- 📈Lumi by Nextcare charting in a new countryiOSIndonesia
- 🆕Lumi by Nextcare first spotted by AppInsiderAndroidUnited Arab Emirates
- 📦Lumi by Nextcare updated to version 8.0.2AndroidWe update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update:
- Overall improvements in stability and performance
- General UI and UX improvements
- Squashed some bugs… more - 🆕Lumi by Nextcare first spotted by AppInsideriOS#97 in Top Free · Medical · India
- 📦Lumi by Nextcare version 8.0.0iOSWe update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update:
- Overall improvements in stability and performance
- General UI and UX improvements
- Squashed some bugs… more - 📦Lumi by Nextcare version 8.0.0AndroidWe update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update:
- Overall improvements in stability and performance
- General UI and UX improvements
- Squashed some bugs… more - 🆕Lumi by Nextcare released on the App StoreiOS
- 🆕Lumi by Nextcare released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Medical FreeLumi by Nextcare at a glance
AI summary written from our chart and store data, 2026-10-23. It can be wrong: check the numbers above.
Lumi is a free health insurance companion app for Allianz and Nextcare policyholders that provides digital ID cards, claims tracking, AI symptom checking, teleconsultations, and medication delivery. The app currently ranks #2 in the UAE Medical Free category, indicating strong regional traction, while holding lower positions in India (#81) and Great Britain (#188).
Similar apps: Allianz Partners App, Niva Bupa Health Insurance, Plum
App Store
App details
App privacy Measured
Lumi by Nextcare’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 1 linked to your identity and 2 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v4.2.1, from the εxodus privacy report (CC BY-SA).
Lumi by Nextcare downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 1M+ Measured |
| Total | – | 1M+ Confidence |
How this is calculated
Where Lumi by Nextcare's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #9 Medical Free | 3 of 30 countries | – | – |
| Google Play | #113 Medical Free | 2 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Arab Emirates | 12 | 84% | ▼ -31% |
 India | 2.2 | 16% | ▼ -78% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 3.9 ★ | 335 |
| Google Play | 3.7 ★ | 14k 35 written reviews |
| Both stores | 3.7 ★ weighted by ratings | 14k |
What users say about Lumi by Nextcare
From recent reviews.
About Lumi by Nextcare
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s fri
Lumi by Nextcare App Store
Lumi by Nextcare is #9 in Medical Free in United Arab Emirates and charting in 3 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
25 Sep 2026 Medical FreeLumi by Nextcare at a glance
AI summary written from our chart and store data, 2026-10-23. It can be wrong: check the numbers above.
Lumi is a free health insurance companion app for Allianz and Nextcare policyholders that provides digital ID cards, claims tracking, AI symptom checking, teleconsultations, and medication delivery. The app currently ranks #2 in the UAE Medical Free category, indicating strong regional traction, while holding lower positions in India (#81) and Great Britain (#188).
Similar apps: Allianz Partners App, Niva Bupa Health Insurance, Plum
Lumi by Nextcare on the App Store
App details
App privacy Measured
Lumi by Nextcare’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 1 linked to your identity and 2 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Lumi by Nextcare downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Lumi by Nextcare's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Arab Emirates | MedicalFree | #9 |
| India | MedicalFree | #72 |
 Saudi Arabia | MedicalFree | #163 |
Apps near Lumi by Nextcare on the chart
Medical Free, around #9.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisNew ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Arab Emirates | 12 | 84% | ▼ -31% |
| India | 2.2 | 16% | ▼ -78% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Lumi by Nextcare
From recent reviews.
About Lumi by Nextcare
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s fri
Latest updates
Lumi by Nextcare Android
Lumi by Nextcare is #189 in Medical Free on Google Play in India and charting in 2 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Medical FreeLumi by Nextcare at a glance
AI summary written from our chart and store data, 2026-10-01. It can be wrong: check the numbers above.
Lumi is a free health insurance companion app for Allianz and Nextcare policyholders that enables claims management, digital ID access, and telehealth services including AI symptom checking and doctor consultations. The app currently ranks #3 in the UAE Medical Free category and #189 in India's Medical Free charts, indicating strong regional traction in the Middle East with emerging presence in South Asia.
Similar apps: Zocdoc, Teladoc, MyChart
Lumi by Nextcare on Google Play
App details
Tech stack
Trackers and permissions of build v4.2.1, from the εxodus privacy report (CC BY-SA).
Lumi by Nextcare downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Lumi by Nextcare's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| India | MedicalFree | #189 |
| United Arab Emirates | MedicalFree | #113 |
Apps near Lumi by Nextcare on the chart
Medical Free, around #189.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Lumi by Nextcare
From the 66 most recent Google Play reviews in the US.
Users report severe technical failures including login issues, app crashes, and extreme slowness that prevents basic navigation. While a few users praise the claim submission process, the majority express frustration with poor performance and lack of functional search capabilities.
Mostly negative (12% of recent reviews give 4–5 stars). People like it for being easy to use. The main complaints are about speed and performance, and crashes and bugs. Recent reviews are more positive than earlier ones.
What people like
- Ease of use
Common complaints
- Speed & performance: “download all show loading”
- Crashes & bugs: “The app crashes all the time”
- Login & account: “Giving errors every time I log in”
- Updates: “The application is very bad and needs to be updated”
About Lumi by Nextcare
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s fri
What's new in 8.0.2
- Overall improvements in stability and performance
- General UI and UX improvements
- Squashed some bugs
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