Lumi by Nextcare: iPhone vs Android
Lumi by Nextcare gets 1k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Lumi by Nextcare by NEXtCARE is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
3.7 ★
14k ratings, both stores
Measured
Best rank now
#4
Android · 
Medical Free
Medical FreeMeasured
App Store
App details
App ID
1039800748
Publisher
NEXtCARE
Content rating
17+
Google Play
App details
App ID
com.nextcare.app
Publisher
Nextcare
Content rating
Everyone
Tech stack
Trackers and permissions of build v4.2.1, from the εxodus privacy report (CC BY-SA).
Trackers
2
Permissions
20
Trackers
CCleverTapGoogle Firebase Analytics
Full permission listProSee plans
Lumi by Nextcare downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 50+ | – |
| Google Play | 1k+ | 1M+ Measured |
| Total | 1k+ Confidence | 1M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Lumi by Nextcare's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 3.9 ★ | 319 |
| Google Play | 3.7 ★ | 13k 35 written reviews |
| Both stores | 3.7 ★ weighted by ratings | 14k |
About Lumi by Nextcare
Lumi – Your Trusted Health Companion
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s fri
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s fri