LUUP Downloads & RevenueLUUP - RIDE YOUR CITY · App Store & Google Play
LUUP - RIDE YOUR CITY gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LUUP - RIDE YOUR CITY by Luup, Inc. is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
LUUP - RIDE YOUR CITY update history & changes
Last change · 38 events since 4 Jun 2023Full timeline ↓Full timeline · 38 events
- ✏️LUUP - RIDE YOUR CITY added hidden keywords: 配車iOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️LUUP - RIDE YOUR CITY: new screenshotsiOS8 screenshots (was 8) · RU
- 📈LUUP - RIDE YOUR CITY charting in a new countryiOSBrazil
- ✏️LUUP - RIDE YOUR CITY: app got biggeriOS178 MB → 244 MB (+37%)
- ✏️LUUP - RIDE YOUR CITY: new screenshotsiOS8 screenshots (was 8) · JP
- 📦LUUP - RIDE YOUR CITY updated to version 1.138.0iOSThank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.… more - 📦LUUP - RIDE YOUR CITY updated to version 1.138.0AndroidThank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.… more - ✏️LUUP - RIDE YOUR CITY: new screenshotsiOS8 screenshots (was 8) · 5 countries
- ✏️LUUP - RIDE YOUR CITY: new screenshotsiOS8 screenshots (was 8) · 8 countries
- ✏️LUUP - RIDE YOUR CITY: new screenshotsiOS8 screenshots (was 8) · JP
- 📦LUUP - RIDE YOUR CITY updated to version 1.137.1iOSThank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.… more - 📦LUUP - RIDE YOUR CITY updated to version 1.137.0iOSThank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.… more - 📈LUUP - RIDE YOUR CITY entered the top 100iOSTop Free · Navigation · US
- 📈LUUP - RIDE YOUR CITY entered the top 100AndroidTop Free · Maps & Navigation · TW
- 📈LUUP - RIDE YOUR CITY charting in a new countryAndroidTaiwan
- 📈LUUP - RIDE YOUR CITY charting in a new countryAndroidNetherlands
- 📈LUUP - RIDE YOUR CITY entered the top 100 in 2 chartsiOSTop Free · Navigation · DE · Top Free · All Apps · JP
- 📈LUUP - RIDE YOUR CITY new best rank in the overall chart: #97iOSTop Free · All Apps · JP
- 📦LUUP - RIDE YOUR CITY updated to version 1.137.0AndroidThank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.… more - 📈LUUP - RIDE YOUR CITY entered the top 100iOSTop Free · Navigation · IT
- 📈LUUP - RIDE YOUR CITY entered the top 100iOSTop Free · Navigation · GB
- 📈LUUP - RIDE YOUR CITY charting in a new countryiOSRussia
- 📈LUUP - RIDE YOUR CITY entered the top 100AndroidTop Free · Maps & Navigation · AU
- 📈LUUP - RIDE YOUR CITY charting in a new countryAndroidCanada
- 📈LUUP - RIDE YOUR CITY new best rank in the overall chart: #150iOSTop Free · All Apps · JP
- 📈LUUP - RIDE YOUR CITY entered the top 100 in 2 chartsiOSTop Free · Navigation · CA · Top Free · Navigation · SA
- 📈LUUP - RIDE YOUR CITY entered the top 100AndroidTop Free · Maps & Navigation · KR
- 📈LUUP - RIDE YOUR CITY charting in a new countryiOSSaudi Arabia
- 📈LUUP - RIDE YOUR CITY charting in a new countryiOSUnited States
- 📈LUUP - RIDE YOUR CITY charting in a new countryiOSCanada
- 📈LUUP - RIDE YOUR CITY charting in a new country in 3 chartsiOSUnited Kingdom · India · Italy
- 📈LUUP - RIDE YOUR CITY entered the top 100iOSTop Free · Navigation · IN
- 🆕LUUP - RIDE YOUR CITY first spotted by AppInsiderAndroidJapan
- 🆕LUUP - RIDE YOUR CITY first spotted by AppInsideriOS#82 in Top Free · Navigation · France
- 📦LUUP - RIDE YOUR CITY version 1.136.0iOSNo release notes
- 📦LUUP - RIDE YOUR CITY version 1.136.0AndroidThank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.… more - 🆕LUUP - RIDE YOUR CITY released on the App StoreiOS
- 🆕LUUP - RIDE YOUR CITY released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Navigation FreeLUUP - RIDE YOUR CITY at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
LUUP is a free mobile application for users in Japan to rent and return small electric bikes and scooters from designated parking spots without needing a driver's license. The app holds the #5 position in the Japanese Navigation Free chart, with minor presence in other international markets like Australia and South Korea, indicating strong regional dominance rather than global traction.
Similar apps: Lime, Bird, Tier
App Store
App details
App privacy Measured
LUUP - RIDE YOUR CITY’s App Store privacy label declares 4 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v1.110.0, from the εxodus privacy report (CC BY-SA).
LUUP - RIDE YOUR CITY downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 5M+ |
| Google Play | 1k+ | 1M+ Measured |
| Total | 1k+ Confidence | 5M+ Confidence |
How this is calculated
Where LUUP - RIDE YOUR CITY's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #4 Navigation Free | 10 of 30 countries | – | – |
| Google Play | #13 Maps & Navigation Free | 4 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.9 ★ | 1.3k |
| Google Play | 4.9 ★ | 16k 33 written reviews |
| Both stores | 4.9 ★ weighted by ratings | 17k |
What users say about LUUP - RIDE YOUR CITY
From the 26 most recent App Store reviews in the US.
Users report severe onboarding failures due to rigid phone verification and broken ID scanning for foreign documents. While some praise the convenience of riding in Japan, many cite unexpected high fees, lack of customer support, and inability to cancel subscriptions.
Mostly negative (38% of recent reviews give 4–5 stars). People like it for being fun, and being easy to use. The main complaints are about price and subscriptions, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Fun: “It was fun taking a ride on the bike around town”
- Ease of use: “Super easy, phenomenal customer service, a ton of fun!”
- Useful: “Driving lessons are useful”
Common complaints
- Price & subscription: “Super frustrating waste of time and money”
- Crashes & bugs: “Doesn’t work after downloaded”
- Login & account: “Please add email verification or some other form other than just text messaging”
- Customer support: “Customer service not helpful”
About LUUP - RIDE YOUR CITY
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo: 50 yen (including tax) as basic ride fee + 25 yen per minute (including tax) as time fee
Rates for Osaka: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
*Check the current fare in the app before starting your ride.
NOTES
LUUP - RIDE YOUR CITY App Store
LUUP - RIDE YOUR CITY gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LUUP - RIDE YOUR CITY is #4 in Navigation Free in Japan and charting in 10 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
24 Sep 2026 Navigation FreeLUUP - RIDE YOUR CITY at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
LUUP is a free mobile application for users in Japan to rent and return small electric bikes and scooters from designated parking spots without needing a driver's license. The app holds the #5 position in the Japanese Navigation Free chart, with minor presence in other international markets like Australia and South Korea, indicating strong regional dominance rather than global traction.
Similar apps: Lime, Bird, Tier
LUUP - RIDE YOUR CITY on the App Store
App details
App privacy Measured
LUUP - RIDE YOUR CITY’s App Store privacy label declares 4 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
LUUP - RIDE YOUR CITY downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where LUUP - RIDE YOUR CITY's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Japan | NavigationFree | #4 |
| Japan | All AppsFree | #200 |
 South Korea | NavigationFree | #39 |
 China | NavigationFree | #122 |
 Australia | NavigationFree | #37 |
 United Kingdom | NavigationFree | #96 |
| France | NavigationFree | #63 |
 Indonesia | NavigationFree | #60 |
 Italy | NavigationFree | #101 |
 United Arab Emirates | NavigationFree | #59 |
 Saudi Arabia | NavigationFree | #94 |
Apps near LUUP - RIDE YOUR CITY on the chart
Navigation Free, around #4.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about LUUP - RIDE YOUR CITY
From the 26 most recent App Store reviews in the US.
Users report severe onboarding failures due to rigid phone verification and broken ID scanning for foreign documents. While some praise the convenience of riding in Japan, many cite unexpected high fees, lack of customer support, and inability to cancel subscriptions.
Mostly negative (38% of recent reviews give 4–5 stars). People like it for being fun, and being easy to use. The main complaints are about price and subscriptions, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Fun: “It was fun taking a ride on the bike around town”
- Ease of use: “Super easy, phenomenal customer service, a ton of fun!”
- Useful: “Driving lessons are useful”
Common complaints
- Price & subscription: “Super frustrating waste of time and money”
- Crashes & bugs: “Doesn’t work after downloaded”
- Login & account: “Please add email verification or some other form other than just text messaging”
- Customer support: “Customer service not helpful”
About LUUP - RIDE YOUR CITY
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo: 50 yen (including tax) as basic ride fee + 25 yen per minute (including tax) as time fee
Rates for Osaka: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
*Check the current fare in the app before starting your ride.
NOTES
Latest updates
Store changes
What LUUP - RIDE YOUR CITY changed on its store page: name, icon, screenshots, price, size, languages, requirements.
LUUP Android
LUUP gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
LUUP is #13 in Maps & Navigation Free on Google Play in Japan and charting in 4 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
Maps & Navigation FreeLUUP on Google Play
App details
Tech stack
Trackers and permissions of build v1.110.0, from the εxodus privacy report (CC BY-SA).
LUUP downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where LUUP's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Japan | Maps & NavigationFree | #13 |
| South Korea | Maps & NavigationFree | #167 |
| Australia | Maps & NavigationFree | #113 |
 Taiwan | Maps & NavigationFree | #91 |
Apps near LUUP on the chart
Maps & Navigation Free, around #13.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about LUUP
From the 60 most recent Google Play reviews in the US.
Mostly negative (18% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about price and subscriptions, and login and account problems.
What people like
- Ease of use: “snappy and straightforward even for a tourist”
- Login & account: “Easy to set up the account and use straight away”
Common complaints
- Price & subscription: “its waste of time and money”
- Login & account: “The app enforces an account right away”
- Features & content: “No option to use if travelling with a data only sim”
- Crashes & bugs: “Terribly slow and just incredibly full of bugs”
About LUUP
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo: 50 yen (including tax) as basic ride fee + 25 yen per minute (including tax) as time fee
Rates for Osaka: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
*Check the current fare in the app before starting your ride.
NOTES
What's new in 1.138.0
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.
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