myPhonak Downloads & RevenuemyPhonak · App Store & Google Play
myPhonak gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
myPhonak by Sonova AG is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
⭐iOSRatings taking off in Brazil✏️iOSDescription updated✏️iOSAdded hidden keywords: support📈AndroidEntered the top 100📈AndroidCharting in a new country📈iOSCharting in a new country📈iOSEntered the top 100⭐iOSPassed 100K ratings✏️AndroidDescription updated📦iOSUpdated to version 7.5.2📦AndroidUpdated to version 7.5.2🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider📦iOSVersion 7.5.1📦AndroidVersion 7.5.1🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 40 events
- ✏️myPhonak: description updatediOS· RU
- ✏️myPhonak added hidden keywords: supportiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈myPhonak entered the top 100AndroidTop Free · Medical · MX
- 📈myPhonak charting in a new countryAndroidMexico
- 📈myPhonak charting in a new countryiOSSouth Korea
- ✏️myPhonak added hidden keywords: nhsiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈myPhonak entered the top 100iOSTop Free · Medical · SA
- 📈myPhonak entered the top 100AndroidTop Free · Medical · AE
- 📈myPhonak charting in a new countryAndroidUnited Arab Emirates
- 📈myPhonak entered the top 100 in 2 chartsAndroidTop Free · Medical · NL · Top Free · Medical · TR
- 📈myPhonak charting in a new country in 2 chartsAndroidNetherlands · Turkey
- 📈myPhonak entered the top 10AndroidTop Free · Medical · SE
- 📈myPhonak entered the top 100AndroidTop Free · Medical · ES
- 📈myPhonak charting in a new country in 2 chartsAndroidSpain · Sweden
- ✏️myPhonak: description updatediOS· JP
- ✏️myPhonak: description updatediOS· BR
- ✏️myPhonak: description updatediOS· IN
- ✏️myPhonak: description updatediOS· US, SA
- ✏️myPhonak: description updatediOS· 4 countries
- ✏️myPhonak: description updatediOS· IT
- ✏️myPhonak: description updatedAndroid· US
- ✏️myPhonak: description updatediOS· FR
- ✏️myPhonak: description updatediOS· DE
- 📦myPhonak updated to version 7.5.2iOSNew and improved functions:
• Bug fixes and performance improvements
Thank you for using myPhonak! - 📈myPhonak charting in a new countryiOSRussia
- 📈myPhonak entered the top 10AndroidTop Free · Medical · FR
- 📈myPhonak entered the top 100AndroidTop Free · Medical · SA
- 📈myPhonak charting in a new countryAndroidSaudi Arabia
- 📦myPhonak updated to version 7.5.2AndroidNew and improved functions:
• Bug fixes and improvements
Thank you for using myPhonak! - 📈myPhonak entered the top 100AndroidTop Free · Medical · RU
- 📈myPhonak charting in a new countryiOSJapan
- 🆕myPhonak first spotted by AppInsiderAndroidUnited States
- 🆕myPhonak first spotted by AppInsideriOS#58 in Top Free · Medical · Australia
- 📦myPhonak version 7.5.1iOSNo release notes
- 📦myPhonak version 7.5.1AndroidNew hearing aids supported:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
New and improved functions:
• Auracast Broadcast with In-App QR Scanning
• Find my hearing aids enabled for all Phonak hearing aids
• Bug fixes and performance improvements
Thank you for using myPhonak!… more - 🆕myPhonak released on the App StoreiOS
- 🆕myPhonak released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.5 ★
263k ratings, both stores
Measured
Best rank now
#9
Android · 
Medical Free
Medical FreeMeasured
New ratings a week
1,374
steady vs the 2 weeks before (Google Play)
Measured
App Store
App details
App ID
1332662924
Publisher
Sonova AG
Publisher country
Switzerland
On the store since
Apr 2018
8 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Content rating
17+
1 content note below
Languages
35
AR BG HR CS DA NL EN FI FR DE EL HE …
Size
210 MB
Also listed in
Health & Fitness
Content notesInfrequent/Mild Medical/Treatment Information
Google Play
App details
App ID
com.sonova.phonak.dsapp
Publisher
Sonova AG
Publisher country
Switzerland
Content rating
Everyone
Tech stack
Trackers and permissions of build v7.4.1, from the εxodus privacy report (CC BY-SA).
Trackers
2
Permissions
29
Trackers
Google CrashLyticsGoogle Firebase Analytics
Full permission listProSee plans
myPhonak downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 5M+ |
| Google Play | 1k+ | 1M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where myPhonak's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #14 Medical Free | 9 of 30 countries | – | – |
| Google Play | #9 Medical Free | 18 of 23 countries | #38 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisApp Store
New ratings a week
533
▲ +63% vs the 2 weeks before
Lifetime rating
4.4★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
88/100
top 1% of Medical apps
Growing fastest in 
Russia ▲ ×11+ · 
Brazil ▲ +275% · 
Canada ▲ +93%
New ratings by country (12)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
 United States | 297 | 56% | ▲ +56% |
| United Kingdom | 71 | 13% | ▲ +47% |
 Germany | 45 | 8% | ▲ +60% |
| Canada | 44 | 8% | ▲ +93% |
 France | 30 | 6% | ▲ +63% |
| Brazil | 14 | 3% | ▲ +275% |
 Australia | 12 | 2% | ▲ +83% |
 Italy | 5.2 | 1% | ▲ +30% |
 Japan | 5 | 1% | ▲ +75% |
 India | 3.8 | 1% | ▼ -30% |
| Russia | 3.2 | 1% | ▲ ×11+ |
 United Arab Emirates | 1.2 | 0% | – |
App Store ratings in the countries we track, 4-week average.
Google Play
New ratings a week
842
steady vs the 2 weeks before
Written reviews a week
20
Google Play
Recent ratings
4.6★
vs 4.5★ lifetime
Recent written reviews
3.6★
people who write skew negative
Review momentum
83/100
faster than 97% of Medical apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.4 ★ | 124k |
| Google Play | 4.6 ★ | 138k 7.3k written reviews |
| Both stores | 4.5 ★ weighted by ratings | 263k |
What users say about myPhonak
From the 200 most recent Google Play reviews in the US.
Users report frequent Bluetooth connection failures and settings resetting unexpectedly after updates. While some praise the hardware's clarity, the app is widely criticized for instability and poor pairing reliability.
Mixed but leaning positive (60% of recent reviews give 4–5 stars). People like it for being easy to use, and syncing. The main complaints are about connection and sync problems, and recent updates.
What people like
- Ease of use: “Great Product, Easy to Use”
- Connection & sync: “bluetooth is easy to connect, hearing aids comfortable”
- Useful: “the device and app works well”
- Price & subscription: “I can't say anything about the price since the VA provided them”
Common complaints
- Connection & sync: “hearing aids won't connect ⁹”
- Updates: “it won't let me update my account”
- Login & account: “it won't let me update my account”
- Price & subscription: “They seem like a waste of allot of money”
About myPhonak
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
• Phonak Naída™ L-M
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
Device compatibility:
iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluet
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
• Phonak Naída™ L-M
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
Device compatibility:
iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluet
myPhonak App Store
myPhonak gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
myPhonak is #14 in Medical Free in United Kingdom and charting in 9 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperSonova AG
CategoryMedical
PriceFree
Released
Rating★ 4.4 (124k)
Version7.5.2
Age rating17+
First seen by us 24 Sep 2026
24 Sep 2026Installs (est.)5M+ worldwide
Rating
4.4 ★
124k ratings
Measured
Best rank now
#14
Medical FreeMeasured
New ratings a week
533
▲ +63% vs the 2 weeks before
Measured
myPhonak on the App Store
App details
App ID
1332662924
Publisher
Sonova AG
Publisher country
Switzerland
On the store since
Apr 2018
8 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Content rating
17+
1 content note below
Languages
35
AR BG HR CS DA NL EN FI FR DE EL HE …
Size
210 MB
Also listed in
Health & Fitness
Content notesInfrequent/Mild Medical/Treatment Information
myPhonak downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where myPhonak's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | MedicalFree | #14 |
| Germany | MedicalFree | #59 |
| France | MedicalFree | #43 |
| Canada | MedicalFree | #49 |
| Japan | MedicalFree | #186 |
| Australia | MedicalFree | #122 |
| Italy | MedicalFree | #99 |
| India | MedicalFree | #153 |
 Saudi Arabia | MedicalFree | #142 |
Apps near myPhonak on the chart
Medical Free, around #14.
Ratings
App Store, worldwide.
Rating
4.4 ★
124k ratings
Measured
Ratings
124k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
533
▲ +63% vs the 2 weeks before
Lifetime rating
4.4★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
88/100
top 1% of Medical apps
Growing fastest in Russia ▲ ×11+ · Brazil ▲ +275% · Canada ▲ +93%
New ratings by country (12)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United States | 297 | 56% | ▲ +56% |
| United Kingdom | 71 | 13% | ▲ +47% |
| Germany | 45 | 8% | ▲ +60% |
| Canada | 44 | 8% | ▲ +93% |
| France | 30 | 6% | ▲ +63% |
| Brazil | 14 | 3% | ▲ +275% |
| Australia | 12 | 2% | ▲ +83% |
| Italy | 5.2 | 1% | ▲ +30% |
| Japan | 5 | 1% | ▲ +75% |
| India | 3.8 | 1% | ▼ -30% |
| Russia | 3.2 | 1% | ▲ ×11+ |
| United Arab Emirates | 1.2 | 0% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About myPhonak
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
• Phonak Naída™ L-M
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
Device compatibility:
iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluet
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
• Phonak Naída™ L-M
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
Device compatibility:
iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluet
Latest updates
7.5.2
New and improved functions:
• Bug fixes and performance improvements
Thank you for using myPhonak!
7.5.1
Store changes
What myPhonak changed on its store page: name, icon, screenshots, price, size, languages, requirements.
Description updated
Description updated
Description updated
More from Sonova AG
myPhonak Android
myPhonak gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
myPhonak is #9 in Medical Free on Google Play in United Kingdom and charting in 18 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperSonova AG
CategoryMedical
PriceFree
Released
Installs1M+
Rating★ 4.6 (138k)
Updated
Content ratingEveryone
Rating
4.6 ★
138k ratings
Measured
Best rank now
#9
Medical FreeMeasured
New ratings a week
842
steady vs the 2 weeks before
Measured
myPhonak on Google Play
App details
App ID
com.sonova.phonak.dsapp
Publisher
Sonova AG
Publisher country
Switzerland
Content rating
Everyone
Tech stack
Trackers and permissions of build v7.4.1, from the εxodus privacy report (CC BY-SA).
Trackers
2
Permissions
29
Trackers
Google CrashLyticsGoogle Firebase Analytics
Full permission listProSee plans
myPhonak downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where myPhonak's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | MedicalFree | #9 |
| United States | MedicalFree | #38 |
| France | MedicalFree | #10 |
| Germany | MedicalFree | #23 |
| Japan | MedicalFree | #54 |
| Canada | MedicalFree | #17 |
 Spain | MedicalFree | #13 |
| Italy | MedicalFree | #21 |
| Australia | MedicalFree | #30 |
 South Korea | MedicalFree | #47 |
 Sweden | MedicalFree | #10 |
| United Arab Emirates | MedicalFree | #20 |
 Netherlands | MedicalFree | #23 |
 Turkey | MedicalFree | #28 |
| Brazil | MedicalFree | #91 |
| Russia | MedicalFree | #97 |
| India | MedicalFree | #158 |
 Mexico | MedicalFree | #104 |
Apps near myPhonak on the chart
Medical Free, around #9.
Ratings
Google Play, worldwide.
Rating
4.6 ★
138k ratings
Measured
Ratings
138k
Measured
Written reviews
7.3k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
842
steady vs the 2 weeks before
Written reviews a week
20
Google Play
Recent ratings
4.6★
vs 4.5★ lifetime
Recent written reviews
3.6★
people who write skew negative
Review momentum
83/100
faster than 97% of Medical apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about myPhonak
From the 200 most recent Google Play reviews in the US.
Users report frequent Bluetooth connection failures and settings resetting unexpectedly after updates. While some praise the hardware's clarity, the app is widely criticized for instability and poor pairing reliability.
Mixed but leaning positive (60% of recent reviews give 4–5 stars). People like it for being easy to use, and syncing. The main complaints are about connection and sync problems, and recent updates.
What people like
- Ease of use: “Great Product, Easy to Use”
- Connection & sync: “bluetooth is easy to connect, hearing aids comfortable”
- Useful: “the device and app works well”
- Price & subscription: “I can't say anything about the price since the VA provided them”
Common complaints
- Connection & sync: “hearing aids won't connect ⁹”
- Updates: “it won't let me update my account”
- Login & account: “it won't let me update my account”
- Price & subscription: “They seem like a waste of allot of money”
About myPhonak
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data*.
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
• Phonak Naída™ L-M
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
Device compatibility:
Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 10.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
Android™ is a trademark of Google, Inc.
The Bluetooth®
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Audéo™ E (EON) Sphere
• Phonak Audéo™ E (EON)
• Phonak CROS E (EON)
• Phonak Naída™ L-M
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
Device compatibility:
Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 10.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
Android™ is a trademark of Google, Inc.
The Bluetooth®
What's new in 7.5.2
New and improved functions:
• Bug fixes and improvements
Thank you for using myPhonak!
• Bug fixes and improvements
Thank you for using myPhonak!
Store changes
What myPhonak changed on its store page: name, icon, screenshots, price, size, languages, requirements.
Description updated