S'hail Downloads & RevenueS'hail · App Store & Google Play
S'hail gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
S'hail by Roads & Transport Authority is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 22 events
- 📦S'hail updated to version 7.0.30iOSWe’ve updated S’hail to make your travel experience smarter and smoother, with the following improvements:
• Parking Services: Top-up Parkin account and Pay for Parking to make it easier for you to manage Parking services.
• Performance & Stability : General performance improvements and minor bug fixes.
Update S’hail now and enjoy a smarter, smoother way to travel around Dubai!… more - ✏️S'hail: app got biggeriOS147 MB → 163 MB (+11%)
- 📦S'hail updated to version 7.0.29iOSWe’ve updated S’hail to make your travel experience smarter and smoother, with the following improvements:
• Parking Services: Top-up Parkin account and Pay for Parking to make it easier for you to manage Parking services.
• Performance & Stability: General performance improvements and minor bug fixes.
Update S’hail now and enjoy a smarter, smoother way to travel around Dubai!… more - 📈S'hail entered the top 100iOSTop Free · Navigation · SA
- 🌏S'hail: found on Huawei AppGalleryAndroid
- 📈S'hail charting in a new countryiOSCanada
- 📈S'hail charting in a new countryiOSIndonesia
- ✏️S'hail: app got biggeriOS133 MB → 147 MB (+11%)
- ✏️S'hail: needs a newer iOSiOSiOS 15.0 → iOS 17.0
- 📦S'hail updated to version 7.0.28iOSWe’ve updated S’hail to make your travel experience smarter and smoother, with the following improvements:
- Salik Services: Recharge your Salik account and view your transaction history directly through S’hail, making it easier to manage your account.
- Performance & Stability: General performance improvements and minor bug fixes.
Update S’hail now and enjoy a smarter, smoother way to travel around Dubai!… more - 📈S'hail charting in a new countryiOSUnited Kingdom
- ✏️S'hail: app got biggeriOS118 MB → 133 MB (+13%)
- 📦S'hail updated to version 7.0.27iOSWe’ve updated S’hail to make your travel experience smarter and smoother, as below:
- nol QR Tickets: Purchase a QR ticket for a single trip or Daily Pass and scan to travel on Metro, Tram, & Buses.
- Accessibility in Trip Planning: Enable ‘POD accessible’ in Preferences to view public transport routes featuring accessibility facilities.
- Performance & Stability: General performance improvements and minor bug fixes.
Update S’hail now and enjoy a smarter, smoother way to travel around Dubai!… more - 📈S'hail charting in a new countryiOSRussia
- 📈S'hail entered the top 10AndroidTop Free · Maps & Navigation · AE
- 📈S'hail entered the top 10AndroidTop Free · Wear OS · AE
- 🆕S'hail first spotted by AppInsiderAndroidUnited Arab Emirates
- 🆕S'hail first spotted by AppInsideriOS#41 in Top Free · Navigation · India
- 📦S'hail version 7.0.26iOSWe’ve updated S’hail app to enhance your travel experience with the following improvements:
- Improved the Feedback feature with location selection, making it easier to share your concerns.
- Improved user experience with clearer information in Trip Planning and Departures.
- General performance enhancements and minor bug fixes.
Update now and enjoy a smarter, smoother way to travel around Dubai!… more - 🆕S'hail released on Google PlayAndroid
- 🆕S'hail released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Navigation FreeS'hail at a glance
AI summary written from our chart and store data, 2026-11-10. It can be wrong: check the numbers above.
S'hail is a free public transport navigation app by the Roads & Transport Authority that helps users in Dubai plan multi-modal journeys across buses, metro, marine, and taxis. The app currently ranks #3 in UAE Navigation Free charts, indicating strong local dominance despite lower visibility in India (#42) and Russia (#181).
Similar apps: Citymapper, Moovit, Transit
App Store
App details
App privacy Measured
S'hail declares it collects no data at all — the rarest and most private label on the App Store.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v7.0.20, from the εxodus privacy report (CC BY-SA).
S'hail downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 500+ | 100k+ |
| Google Play | 500+ | 500k+ Measured |
| Other Android stores | 10+ | – |
| Total | 1k+ Confidence | 500k+ Confidence |
How this is calculated
Where S'hail's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #3 Navigation Free | 5 of 30 countries | – | – |
| Google Play | #12 Wear OS Free | 2 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisGrowing fastest in United Arab Emirates ▲ +39%
New ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Arab Emirates | 21 | 92% | ▲ +39% |
 India | 1.8 | 8% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.3 ★ | 197 |
| Google Play | 4.2 ★ | 3.2k 14 written reviews |
| Both stores | 4.2 ★ weighted by ratings | 3.3k |
What users say about S'hail
From the 20 most recent App Store reviews in the US.
Users overwhelmingly criticize a recent update that degraded usability, removed features, and broke Nol card integration. Complaints also highlight inaccurate transit data, server errors, and unreliable taxi booking services.
Mostly negative (15% of recent reviews give 4–5 stars). People like it for being useful. The main complaints are about recent updates, and being hard to use. Recent reviews are more negative than earlier ones.
What people like
- Useful: “I recommend it to everyone in Dubai”
Common complaints
- Updates: “One of worst update in the name of update”
- Ease of use: “It was accurate, detailed and very easy to use”
- Crashes & bugs: “The “developer’s privacy policy” link leads to a 404 error message”
- Design: “Don’t try to copy UI from some other app the name of update”
About S'hail
Every day, a smarter way.
S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.
S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.
You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.
With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .
Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?
When in Dubai, let S’hail guide you through all of your public transport needs.
Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
S'hail App Store
S'hail gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
S'hail is #3 in Navigation Free in United Arab Emirates and charting in 5 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
24 Sep 2026 Navigation FreeS'hail at a glance
AI summary written from our chart and store data, 2026-11-10. It can be wrong: check the numbers above.
S'hail is a free public transport navigation app by the Roads & Transport Authority that helps users in Dubai plan multi-modal journeys across buses, metro, marine, and taxis. The app currently ranks #3 in UAE Navigation Free charts, indicating strong local dominance despite lower visibility in India (#42) and Russia (#181).
Similar apps: Citymapper, Moovit, Transit
S'hail on the App Store
App details
App privacy Measured
S'hail declares it collects no data at all — the rarest and most private label on the App Store.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
S'hail downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where S'hail's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Arab Emirates | NavigationFree | #3 |
| India | NavigationFree | #35 |
 United Kingdom | NavigationFree | #184 |
 Russia | NavigationFree | #144 |
 Saudi Arabia | NavigationFree | #119 |
Apps near S'hail on the chart
Navigation Free, around #3.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisGrowing fastest in United Arab Emirates ▲ +39%
New ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Arab Emirates | 21 | 92% | ▲ +39% |
| India | 1.8 | 8% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about S'hail
From the 20 most recent App Store reviews in the US.
Users overwhelmingly criticize a recent update that degraded usability, removed features, and broke Nol card integration. Complaints also highlight inaccurate transit data, server errors, and unreliable taxi booking services.
Mostly negative (15% of recent reviews give 4–5 stars). People like it for being useful. The main complaints are about recent updates, and being hard to use. Recent reviews are more negative than earlier ones.
What people like
- Useful: “I recommend it to everyone in Dubai”
Common complaints
- Updates: “One of worst update in the name of update”
- Ease of use: “It was accurate, detailed and very easy to use”
- Crashes & bugs: “The “developer’s privacy policy” link leads to a 404 error message”
- Design: “Don’t try to copy UI from some other app the name of update”
About S'hail
Every day, a smarter way.
S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.
S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.
You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.
With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .
Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?
When in Dubai, let S’hail guide you through all of your public transport needs.
Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
Latest updates
Store changes
What S'hail changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from Roads & Transport Authority
S'hail Android
S'hail gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
S'hail is #12 in Wear OS Free on Google Play in United Arab Emirates and charting in 2 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Wear OS FreeS'hail on Google Play
App details
Tech stack
Trackers and permissions of build v7.0.20, from the εxodus privacy report (CC BY-SA).
S'hail downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where S'hail's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
On Android app stores
The same app (com.rta.suhail) on every Android store we track. Known Android installs: at least 522k (Google Play band + AppGallery count).
| Store | Installs | Rating | Version | |
|---|---|---|---|---|
| Google Play | 500,000+ | ★ 4.2 (3.2k) | Open ↗ | |
| Huawei AppGallery | 22k | – | 7.0.32 | Open ↗ |
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Arab Emirates | Wear OSFree | #12 |
| United Arab Emirates | Maps & NavigationFree | #13 |
| India | Wear OSFree | #108 |
| India | Maps & NavigationFree | #191 |
Apps near S'hail on the chart
Wear OS Free, around #12.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about S'hail
From the 76 most recent Google Play reviews in the US.
Users are sharply divided between those who find the app easy and accurate for bus navigation and those experiencing frequent crashes, incorrect route data, and confusing interface elements. Critical technical failures, such as search functions causing the app to close or inability to add Nol cards, significantly undermine trust in the service.
Mixed but leaning positive (57% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and being hard to use.
What people like
- Ease of use: “Easy to find route's with all transport”
- Useful: “Highly recommended!” ⭐⭐⭐⭐⭐”
Common complaints
- Crashes & bugs: “route suggestion not working”
- Ease of use: “not a user friendly, no bus timing”
- Connection & sync: “The app balance and machine balance are different, and syncing is unreliable”
- Price & subscription: “The nol Pay app is not showing the actual card balance correctly”
About S'hail
Every day, a smarter way.
S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.
S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.
You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.
With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .
Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?
When in Dubai, let S’hail guide you through all of your public transport needs.
Now you can plan your journey to Dubai Expo 2020.
Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
What's new
• Parking Services: Top-up Parkin account and Pay for Parking to make it easier for you to manage Parking services.
• Performance & Stability: General performance improvements and minor bug fixes.
Update S’hail now and enjoy a smarter, smoother way to travel around Dubai!
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