TfL Go Downloads & RevenueTfL Go: Plan, Pay, Travel · App Store & Google Play
TfL Go: Plan, Pay, Travel gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
TfL Go: Plan, Pay, Travel by TfL is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
TfL Go: Plan, Pay, Travel update history & changes
Last change · 27 events since 4 Aug 2020Full timeline ↓Full timeline · 27 events
- ✏️TfL Go: Plan, Pay, Travel added hidden keywords: commandsiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️TfL Go: Plan, Pay, Travel added hidden keywords: tradingviewiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦TfL Go: Plan, Pay, Travel updated to version 3.22.0iOSNew: Information about toilet facilities is now easier to find, with more details about available facilities, locations and access.
Improved: Line notifications are now shown in alphabetical order, so they're quicker to find.
Plus some design and bug fixes.… more - 📦TfL Go: Plan, Pay, Travel updated to version 3.20.0AndroidNew: Information about toilet facilities is now easier to find, with more details about available facilities, locations and access.
Fixed: When planning a journey after changing your starting point, destination search results no longer show line names
Fixed: The Paddington interchange line on the map is no longer wonky!
Plus some design and bug fixes.… more - 📈TfL Go: Plan, Pay, Travel charting in a new countryAndroidSpain
- 📈TfL Go: Plan, Pay, Travel entered the top 100 in 2 chartsAndroidTop Free · Maps & Navigation · NL · Top Free · Maps & Navigation · SE
- 📈TfL Go: Plan, Pay, Travel charting in a new country in 2 chartsAndroidNetherlands · Sweden
- 📈TfL Go: Plan, Pay, Travel new best rank in the overall chart: #137iOSTop Free · All Apps · GB
- ✏️TfL Go: Plan, Pay, Travel: app got smalleriOS141 MB → 127 MB (-10%)
- 📦TfL Go: Plan, Pay, Travel updated to version 3.21.0iOSFixed: When planning a journey after changing your starting point, destination search results no longer show lines.
Fixed: Tram journey indicators are now easier to read in journey results, improving accessibility and making tram routes clearer to identify.
Plus some design, accessibility and bug fixes.… more - 📦TfL Go: Plan, Pay, Travel updated to version 3.19.0AndroidNew: More control over line status notifications. You can now choose individual days of the week for each line, so you only get the updates when you need them.
Fixed: You can now swipe down to close the information panels when viewing a station stop.
Fixed: On the Paddington stop page, Circle line arrivals are now grouped correctly and show the appropriate direction heading.
Improved: We've updated how the card list looks in pay to help identify Oyster and contactless cards.… more - 📈TfL Go: Plan, Pay, Travel entered the top 100AndroidTop Free · Maps & Navigation · FR
- 📈TfL Go: Plan, Pay, Travel entered the top 100iOSTop Free · Navigation · BR
- ✏️TfL Go: Plan, Pay, Travel added hidden keywords: transportiOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️TfL Go: Plan, Pay, Travel added hidden keywords: trainline, trainiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈TfL Go: Plan, Pay, Travel new best rank in the overall chart: #152iOSTop Free · All Apps · GB
- 📈TfL Go: Plan, Pay, Travel charting in a new countryiOSJapan
- 📈TfL Go: Plan, Pay, Travel entered the top 100AndroidTop Free · Maps & Navigation · IT
- 🆕TfL Go: Plan, Pay, Travel first spotted by AppInsiderAndroidCanada
- 📦TfL Go: Plan, Pay, Travel updated to version 3.20.0iOSNew: More control over line status notifications. You can now choose individual days of the week for each line, so you only get the updates on the days you need them.
New: Journey in Progress label so you can see when a journey has started and is waiting to be completed
Plus some design, accessibility and bug fixes.… more - 🆕TfL Go: Plan, Pay, Travel first spotted by AppInsideriOS#73 in Top Free · Navigation · France
- 📦TfL Go: Plan, Pay, Travel updated to version 3.17.1AndroidFixes crash when setting up authenticator app during login
- 📦TfL Go: Plan, Pay, Travel version 3.18.0AndroidFixed: Updated the layout so that more of the navigation bar is visible on Samsung devices.
Plus some design, accessibility and bug fixes. - 📦TfL Go: Plan, Pay, Travel version 3.19.0iOSNo release notes
- 🆕TfL Go: Plan, Pay, Travel released on Google PlayAndroid
- 🆕TfL Go: Plan, Pay, Travel released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Navigation FreeTfL Go: Plan, Pay, Travel at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
TfL Go is the official Transport for London app that enables users to plan journeys, access live transit data, and manage Oyster or contactless payments across the London network. The app holds a strong #3 position in the UK Navigation Free charts, while maintaining moderate visibility in other major European markets like Germany (#35) and Italy (#38).
Similar apps: Citymapper, Transit, Moovit
App Store
App details
App privacy Measured
TfL Go: Plan, Pay, Travel’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 5 linked to your identity and 5 collected anonymously.
Google Play
App details
Tech stack
Trackers and permissions of build v3.3.0, from the εxodus privacy report (CC BY-SA).
TfL Go: Plan, Pay, Travel downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 5M+ |
| Google Play | 1k+ | 1M+ Measured |
| Total | 1k+ Confidence | 10M+ Confidence |
How this is calculated
Where TfL Go: Plan, Pay, Travel's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How TfL Go: Plan, Pay, Travel makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #4 Navigation Free | 11 of 30 countries | – | – |
| Google Play | #10 Maps & Navigation Free | 9 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisGrowing fastest in 
France ▲ +53% · 
Italy ▲ +29%
New ratings by country (12)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Kingdom | 408 | 83% | steady |
 United States | 31 | 6% | ▼ -51% |
 Germany | 18 | 4% | ▼ -20% |
| France | 12 | 2% | ▲ +53% |
 Canada | 6 | 1% | ▼ -47% |
 Australia | 5.2 | 1% | ▼ -36% |
 India | 4.2 | 1% | ▼ -10% |
| Italy | 3.5 | 1% | ▲ +29% |
 China | 2.2 | 0% | ▼ -78% |
 Brazil | 1.5 | 0% | – |
 Japan | 1.2 | 0% | – |
 United Arab Emirates | 1 | 0% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 12k |
| Google Play | 4.4 ★ | 51k 109 written reviews |
| Both stores | 4.5 ★ weighted by ratings | 63k |
What users say about TfL Go: Plan, Pay, Travel
From the 51 most recent App Store reviews in the US.
Users report severe login and account creation failures due to strict geo-blocking that prevents access from US IP addresses or cellular plans. Navigation features are criticized for lacking future travel planning capabilities and providing unreliable real-time bus data.
Mostly negative (25% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Simple, clean, functional”
- Useful: “Must have app for visitors”
- Design: “Well-Designed, But No Fare Info?”
- Features & content: “You need to enhance that option beyond current day”
Common complaints
- Login & account: “It will not allow me to set up an account”
- Crashes & bugs: “When i needed, the app crash”
- Price & subscription: “Used this app to waste time, money, and miss appointments”
- Features & content: “FAQs and other support options are also no help”
About TfL Go: Plan, Pay, Travel
Built specifically for London, TfL Go combines live travel information with detailed knowledge of the TfL network to help you get around the city.
Plan journeys, check live arrivals and disruptions, track buses, find accessible routes, explore by bike or on foot, and manage your Oyster and contactless travel — all in one app.
Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, London Cable Car, or even cycling and walking. You choose the route that suits you best.
Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.
Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports VoiceOver and Dynamic Type, making it more accessible for everyone.
Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.
Note: Oyster and contactless accounts can only be accessed within UK/Europe.
Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.
Get in Touch
Any questions, feedback or something we've missed? Email us at [email protected]
TfL Go: Plan, Pay, Travel App Store
TfL Go: Plan, Pay, Travel gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
TfL Go: Plan, Pay, Travel is #4 in Navigation Free in United Kingdom and charting in 11 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
24 Sep 2026 Navigation FreeTfL Go: Plan, Pay, Travel at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
TfL Go is the official Transport for London app that enables users to plan journeys, access live transit data, and manage Oyster or contactless payments across the London network. The app holds a strong #3 position in the UK Navigation Free charts, while maintaining moderate visibility in other major European markets like Germany (#35) and Italy (#38).
Similar apps: Citymapper, Transit, Moovit
TfL Go: Plan, Pay, Travel on the App Store
App details
App privacy Measured
TfL Go: Plan, Pay, Travel’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 5 linked to your identity and 5 collected anonymously.
TfL Go: Plan, Pay, Travel downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where TfL Go: Plan, Pay, Travel's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How TfL Go: Plan, Pay, Travel makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | NavigationFree | #4 |
| Germany | NavigationFree | #42 |
| France | NavigationFree | #46 |
| Italy | NavigationFree | #35 |
| China | NavigationFree | #162 |
| Japan | NavigationFree | #179 |
| Australia | NavigationFree | #70 |
| Canada | NavigationFree | #71 |
 South Korea | NavigationFree | #123 |
| India | NavigationFree | #87 |
| Brazil | NavigationFree | #130 |
Apps near TfL Go: Plan, Pay, Travel on the chart
Navigation Free, around #4.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisGrowing fastest in France ▲ +53% · Italy ▲ +29%
New ratings by country (12)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Kingdom | 408 | 83% | steady |
| United States | 31 | 6% | ▼ -51% |
| Germany | 18 | 4% | ▼ -20% |
| France | 12 | 2% | ▲ +53% |
| Canada | 6 | 1% | ▼ -47% |
| Australia | 5.2 | 1% | ▼ -36% |
| India | 4.2 | 1% | ▼ -10% |
| Italy | 3.5 | 1% | ▲ +29% |
| China | 2.2 | 0% | ▼ -78% |
| Brazil | 1.5 | 0% | – |
| Japan | 1.2 | 0% | – |
| United Arab Emirates | 1 | 0% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about TfL Go: Plan, Pay, Travel
From the 51 most recent App Store reviews in the US.
Users report severe login and account creation failures due to strict geo-blocking that prevents access from US IP addresses or cellular plans. Navigation features are criticized for lacking future travel planning capabilities and providing unreliable real-time bus data.
Mostly negative (25% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Simple, clean, functional”
- Useful: “Must have app for visitors”
- Design: “Well-Designed, But No Fare Info?”
- Features & content: “You need to enhance that option beyond current day”
Common complaints
- Login & account: “It will not allow me to set up an account”
- Crashes & bugs: “When i needed, the app crash”
- Price & subscription: “Used this app to waste time, money, and miss appointments”
- Features & content: “FAQs and other support options are also no help”
About TfL Go: Plan, Pay, Travel
Built specifically for London, TfL Go combines live travel information with detailed knowledge of the TfL network to help you get around the city.
Plan journeys, check live arrivals and disruptions, track buses, find accessible routes, explore by bike or on foot, and manage your Oyster and contactless travel — all in one app.
Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, London Cable Car, or even cycling and walking. You choose the route that suits you best.
Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.
Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports VoiceOver and Dynamic Type, making it more accessible for everyone.
Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.
Note: Oyster and contactless accounts can only be accessed within UK/Europe.
Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.
Get in Touch
Any questions, feedback or something we've missed? Email us at [email protected]
Latest updates
Store changes
What TfL Go: Plan, Pay, Travel changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from TfL
TfL Go: Plan, Pay, Travel Android
TfL Go: Plan, Pay, Travel gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
TfL Go: Plan, Pay, Travel is #10 in Maps & Navigation Free on Google Play in United Kingdom and charting in 9 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
Maps & Navigation FreeTfL Go: Plan, Pay, Travel on Google Play
App details
Tech stack
Trackers and permissions of build v3.3.0, from the εxodus privacy report (CC BY-SA).
TfL Go: Plan, Pay, Travel downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where TfL Go: Plan, Pay, Travel's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How TfL Go: Plan, Pay, Travel makes money: subscriptions, one-off purchases and ads.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | Maps & NavigationFree | #10 |
| Germany | Maps & NavigationFree | #102 |
| France | Maps & NavigationFree | #93 |
| Australia | Maps & NavigationFree | #116 |
| Italy | Maps & NavigationFree | #97 |
 Netherlands | Maps & NavigationFree | #53 |
 Sweden | Maps & NavigationFree | #41 |
| Canada | Maps & NavigationFree | #168 |
 Spain | Maps & NavigationFree | #124 |
Apps near TfL Go: Plan, Pay, Travel on the chart
Maps & Navigation Free, around #10.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about TfL Go: Plan, Pay, Travel
From the 112 most recent Google Play reviews in the US.
Users report frequent technical failures including login issues, payment errors, and inaccurate real-time data for buses and trains. Many international visitors criticize the app's inability to function outside the UK or without creating an account.
Mixed (40% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “pretty accurate and easy to use”
- Useful: “very useful in all aspects”
- Updates: “I like the update where you can see where the bus is”
- Features & content: “Can you add an option to set preferred home page eg”
Common complaints
- Login & account: “"account" section won't show "payments"”
- Crashes & bugs: “And then it crashed and gave me another code”
- Price & subscription: “Stop informing users they can request refunds in the app, you can't”
- Features & content: “no buses, no other options”
About TfL Go: Plan, Pay, Travel
Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, IFS Cloud Cable Car, or even cycling and walking. You choose the route that suits you best.
Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.
Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports TalkBack and different text sizes, making it more accessible for everyone.
Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.
Note: Oyster and contactless accounts can only be accessed within UK/Europe.
Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.
What People Are Saying:
* "Lots of functionality and beautiful UI. I am now ditching Citymapper for TfL Go"
* "Excellent app! Bus times, train live updates, tube map, account and payment history, everything easily and clearly accessible."
* "This app is AMAZING! I don't need to rush to the station anymore because I can time when I leave home. Fantastic!"
* "The TFL Go app is fantastic! It’s user-friendly, accurate, and incredibly helpful for navigating London's transport system."
* "At last... At last... At last... An app that shows all buses even the one you're about to miss!"
Get in Touch
Any questions, feedback or something we've missed? Email us at [email protected]
What's new in 3.20.0
Fixed: When planning a journey after changing your starting point, destination search results no longer show line names
Fixed: The Paddington interchange line on the map is no longer wonky!
Plus some design and bug fixes.
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