TfL Go: Plan, Pay, Travel: iPhone vs Android
TfL Go: Plan, Pay, Travel gets 5k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
TfL Go: Plan, Pay, Travel by TfL is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Navigation FreeTfL Go: Plan, Pay, Travel at a glance
AI summary written from our chart and store data, 2026-10-23. It can be wrong: check the numbers above.
TfL Go is the official free navigation and payment app for Transport for London, designed for commuters to plan journeys, track live arrivals, and manage Oyster or contactless travel. The app holds a strong #3 position in the UK Navigation Free charts, with significantly lower rankings in other major markets like Germany (#28) and the US (#93), indicating its relevance is primarily localized to London.
Similar apps: Citymapper, Transit, Moovit
App Store
App details
App privacy Measured
TfL Go: Plan, Pay, Travel’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 5 linked to your identity and 5 collected anonymously.
Google Play
App details
Tech stack
Trackers and permissions of build v3.3.0, from the εxodus privacy report (CC BY-SA).
TfL Go: Plan, Pay, Travel downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 5k+ | 5M+ |
| Google Play | 1k+ | 1M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
Where TfL Go: Plan, Pay, Travel's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How TfL Go: Plan, Pay, Travel makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 12k |
| Google Play | 4.4 ★ | 50k 109 written reviews |
| Both stores | 4.5 ★ weighted by ratings | 62k |
What users say about TfL Go: Plan, Pay, Travel
From the 50 most recent App Store reviews in the US.
Users overwhelmingly report that the app is unusable for visitors and US-based travelers due to strict geo-blocking on account creation and login. While some locals praise its navigation features, frequent crashes, inaccurate real-time data, and inability to plan future journeys dominate the negative feedback.
Mostly negative (26% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Simple, clean, functional”
- Useful: “Must have app for visitors”
- Design: “Well-Designed, But No Fare Info?”
- Features & content: “You need to enhance that option beyond current day”
Common complaints
- Login & account: “It will not allow me to set up an account”
- Crashes & bugs: “When i needed, the app crash”
- Price & subscription: “Used this app to waste time, money, and miss appointments”
- Features & content: “FAQs and other support options are also no help”
About TfL Go: Plan, Pay, Travel
Built specifically for London, TfL Go combines live travel information with detailed knowledge of the TfL network to help you get around the city.
Plan journeys, check live arrivals and disruptions, track buses, find accessible routes, explore by bike or on foot, and manage your Oyster and contactless travel — all in one app.
Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, London Cable Car, or even cycling and walking. You choose the route that suits you best.
Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.
Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports VoiceOver and Dynamic Type, making it more accessible for everyone.
Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.
Note: Oyster and contactless accounts can only be accessed within UK/Europe.
Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.
Get in Touch
Any questions, feedback or something we've missed? Email us at [email protected]
TfL Go: Plan, Pay, Travel iPhone
TfL Go: Plan, Pay, Travel gets 5k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
TfL Go: Plan, Pay, Travel is #3 in Navigation Free in United Kingdom and charting in 10 of 30 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
24 Sep 2026 Navigation FreeTfL Go: Plan, Pay, Travel at a glance
AI summary written from our chart and store data, 2026-10-23. It can be wrong: check the numbers above.
TfL Go is the official free navigation and payment app for Transport for London, designed for commuters to plan journeys, track live arrivals, and manage Oyster or contactless travel. The app holds a strong #3 position in the UK Navigation Free charts, with significantly lower rankings in other major markets like Germany (#28) and the US (#93), indicating its relevance is primarily localized to London.
Similar apps: Citymapper, Transit, Moovit
TfL Go: Plan, Pay, Travel on the App Store
App details
App privacy Measured
TfL Go: Plan, Pay, Travel’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 5 linked to your identity and 5 collected anonymously.
TfL Go: Plan, Pay, Travel downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where TfL Go: Plan, Pay, Travel's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How TfL Go: Plan, Pay, Travel makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | NavigationFree | #3 |
 Germany | NavigationFree | #22 |
| France | NavigationFree | #36 |
 China | NavigationFree | #163 |
 Italy | NavigationFree | #45 |
 India | NavigationFree | #59 |
 Australia | NavigationFree | #69 |
 Canada | NavigationFree | #82 |
 Brazil | NavigationFree | #105 |
 United Arab Emirates | NavigationFree | #74 |
Apps near TfL Go: Plan, Pay, Travel on the chart
Navigation Free, around #3.
Ratings
App Store, worldwide.
What users say about TfL Go: Plan, Pay, Travel
From the 50 most recent App Store reviews in the US.
Users overwhelmingly report that the app is unusable for visitors and US-based travelers due to strict geo-blocking on account creation and login. While some locals praise its navigation features, frequent crashes, inaccurate real-time data, and inability to plan future journeys dominate the negative feedback.
Mostly negative (26% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Simple, clean, functional”
- Useful: “Must have app for visitors”
- Design: “Well-Designed, But No Fare Info?”
- Features & content: “You need to enhance that option beyond current day”
Common complaints
- Login & account: “It will not allow me to set up an account”
- Crashes & bugs: “When i needed, the app crash”
- Price & subscription: “Used this app to waste time, money, and miss appointments”
- Features & content: “FAQs and other support options are also no help”
About TfL Go: Plan, Pay, Travel
Built specifically for London, TfL Go combines live travel information with detailed knowledge of the TfL network to help you get around the city.
Plan journeys, check live arrivals and disruptions, track buses, find accessible routes, explore by bike or on foot, and manage your Oyster and contactless travel — all in one app.
Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, London Cable Car, or even cycling and walking. You choose the route that suits you best.
Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.
Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports VoiceOver and Dynamic Type, making it more accessible for everyone.
Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.
Note: Oyster and contactless accounts can only be accessed within UK/Europe.
Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.
Get in Touch
Any questions, feedback or something we've missed? Email us at [email protected]
Latest updates
Store changes
What TfL Go: Plan, Pay, Travel changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from TfL
TfL Go: Plan, Pay, Travel Android
TfL Go: Plan, Pay, Travel gets 5k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
TfL Go: Plan, Pay, Travel is #10 in Maps & Navigation Free on Google Play in United Kingdom and charting in 9 of 23 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
Maps & Navigation FreeTfL Go: Plan, Pay, Travel on Google Play
App details
Tech stack
Trackers and permissions of build v3.3.0, from the εxodus privacy report (CC BY-SA).
TfL Go: Plan, Pay, Travel downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where TfL Go: Plan, Pay, Travel's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How TfL Go: Plan, Pay, Travel makes money: subscriptions, one-off purchases and ads.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | Maps & NavigationFree | #10 |
| Germany | Maps & NavigationFree | #69 |
| France | Maps & NavigationFree | #55 |
 Sweden | Maps & NavigationFree | #18 |
| Australia | Maps & NavigationFree | #110 |
 Netherlands | Maps & NavigationFree | #51 |
| Italy | Maps & NavigationFree | #106 |
| Canada | Maps & NavigationFree | #145 |
 Spain | Maps & NavigationFree | #143 |
Apps near TfL Go: Plan, Pay, Travel on the chart
Maps & Navigation Free, around #10.
Ratings
Google Play, worldwide.
What users say about TfL Go: Plan, Pay, Travel
From the 94 most recent Google Play reviews in the US.
Users frequently report severe technical failures regarding authentication, login loops, and app crashes that render the service unusable. While some praise the visual map features and real-time tracking, these positives are overshadowed by complaints about broken payment flows and inaccurate live data.
Mostly negative (40% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “pretty accurate and easy to use”
- Useful: “very useful in all aspects”
- Updates: “I like the update where you can see where the bus is”
- Features & content: “Can you add an option to set preferred home page eg”
Common complaints
- Login & account: “"account" section won't show "payments"”
- Crashes & bugs: “And then it crashed and gave me another code”
- Price & subscription: “Stop informing users they can request refunds in the app, you can't”
- Features & content: “no buses, no other options”
About TfL Go: Plan, Pay, Travel
Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, IFS Cloud Cable Car, or even cycling and walking. You choose the route that suits you best.
Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.
Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports TalkBack and different text sizes, making it more accessible for everyone.
Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.
Note: Oyster and contactless accounts can only be accessed within UK/Europe.
Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.
What People Are Saying:
* "Lots of functionality and beautiful UI. I am now ditching Citymapper for TfL Go"
* "Excellent app! Bus times, train live updates, tube map, account and payment history, everything easily and clearly accessible."
* "This app is AMAZING! I don't need to rush to the station anymore because I can time when I leave home. Fantastic!"
* "The TFL Go app is fantastic! It’s user-friendly, accurate, and incredibly helpful for navigating London's transport system."
* "At last... At last... At last... An app that shows all buses even the one you're about to miss!"
Get in Touch
Any questions, feedback or something we've missed? Email us at [email protected]
What's new in 3.19.0
Fixed: You can now swipe down to close the information panels when viewing a station stop.
Fixed: On the Paddington stop page, Circle line arrivals are now grouped correctly and show the appropriate direction heading.
Improved: We've updated how the card list looks in pay to help identify Oyster and contactless cards.
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