Sydney Health Downloads & RevenueSydney Health · App Store & Google Play
Sydney Health gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Sydney Health by Elevance Health, Inc is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 16 events
- ✏️Sydney Health added hidden keywords: unitedhealthcareiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦Sydney Health updated to version 10.8.1iOSThis release includes general improvements and bug fixes to provide you with a better experience.
Don’t forget to rate us! Your feedback helps us make it better.
Please email questions about the Sydney app to Sydney@anthem.com… more - 📦Sydney Health updated to version 10.8.1AndroidThis release includes general improvements and bug fixes to provide you with a better experience.
Don’t forget to rate us! Your feedback helps us make it better.
Please email questions about the Sydney app to Sydney@anthem.com… more - 📦Sydney Health updated to version 10.8.0iOSThis release includes general improvements and bug fixes to provide you with a better experience.
Don’t forget to rate us! Your feedback helps us make it better.
Please email questions about the Sydney app to Sydney@anthem.com… more - 📈Sydney Health entered the top 10iOSTop Free · Medical · US
- 📦Sydney Health updated to version 10.8.0AndroidThis release includes general improvements and bug fixes to provide you with a better experience.
Don’t forget to rate us! Your feedback helps us make it better.
Please email questions about the Sydney app to Sydney@anthem.com… more - 📈Sydney Health entered the top 10AndroidTop Free · Medical · US
- 📦Sydney Health updated to version 10.7.1iOSAlong with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.
Don’t forget to rate us! Your feedback helps us make it better.
If you have questions about the app, please email [email protected]… more - ✏️Sydney Health added hidden keywords: telehealthiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦Sydney Health updated to version 10.7.1AndroidAlong with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.
Don’t forget to rate us! Your feedback helps us make it better.
If you have questions about the app, please email [email protected]… more - 🆕Sydney Health first spotted by AppInsideriOS#15 in Top Free · Medical · United States
- 🆕Sydney Health first spotted by AppInsiderAndroidUnited States
- 📦Sydney Health version 10.7.0iOSAlong with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.
Don’t forget to rate us! Your feedback helps us make it better.
If you have questions about the app, please email [email protected]… more - 📦Sydney Health version 10.7.0AndroidAlong with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.
Don’t forget to rate us! Your feedback helps us make it better.
If you have questions about the app, please email [email protected]… more - 🆕Sydney Health released on the App StoreiOS
- 🆕Sydney Health released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Medical FreeApp Store
App details
App privacy Measured
Sydney Health’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 0 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v7.8.0, from the εxodus privacy report (CC BY-SA).
Sydney Health downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 10k+ | – |
| Google Play | 1k+ | 5M+ Measured |
| Total | 10k+ Confidence | 5M+ Confidence |
How this is calculated
Where Sydney Health's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
Sydney Health shows up in App Store search (US) for 3 words that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #13 Medical Free | 1 of 30 countries | #13 | – |
| Google Play | #10 Medical Free | 1 of 23 countries | #10 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 580k |
| Google Play | 4.7 ★ | 99k 7.6k written reviews |
| Both stores | 4.8 ★ weighted by ratings | 679k |
What users say about Sydney Health
From the 130 most recent App Store reviews in the US.
Mostly negative (29% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and speed and performance. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “The app is very easy to use”
- Useful: “This app is super helpful, and convenient!”
- Price & subscription: “I’m not going to let “found money” get away from me”
- Login & account: “Can you improve the login ui”
Common complaints
- Crashes & bugs: “Doesn’t work with IPhone 15”
- Speed & performance: “Slow, timeouts, unresponsive”
- Login & account: “No password manager support”
- Features & content: “You cannot hide or turn off these "features."”
About Sydney Health
- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.
Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Sydney Health App Store
Sydney Health gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Sydney Health is #13 in Medical Free in United States and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
25 Sep 2026 Medical FreeSydney Health on the App Store
App details
App privacy Measured
Sydney Health’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 0 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Sydney Health downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Sydney Health's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
Sydney Health shows up in App Store search (US) for 3 words that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | MedicalFree | #13 |
Apps near Sydney Health on the chart
Medical Free, around #13.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Sydney Health
From the 130 most recent App Store reviews in the US.
Mostly negative (29% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and speed and performance. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “The app is very easy to use”
- Useful: “This app is super helpful, and convenient!”
- Price & subscription: “I’m not going to let “found money” get away from me”
- Login & account: “Can you improve the login ui”
Common complaints
- Crashes & bugs: “Doesn’t work with IPhone 15”
- Speed & performance: “Slow, timeouts, unresponsive”
- Login & account: “No password manager support”
- Features & content: “You cannot hide or turn off these "features."”
About Sydney Health
- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.
Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Latest updates
More from Elevance Health, Inc
Sydney Health Android
Sydney Health gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Sydney Health is #10 in Medical Free on Google Play in United States and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Medical FreeSydney Health on Google Play
App details
Tech stack
Trackers and permissions of build v7.8.0, from the εxodus privacy report (CC BY-SA).
Sydney Health downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Sydney Health's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | MedicalFree | #10 |
Apps near Sydney Health on the chart
Medical Free, around #10.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Sydney Health
From the 200 most recent Google Play reviews in the US.
Users report severe instability with login failures, blank screens, and broken search functions that persist despite troubleshooting. The newly introduced virtual assistant overlay is widely criticized for obstructing the interface and causing chat functionality to fail.
Mostly negative (37% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and login and account problems.
What people like
- Ease of use: “Very clear and easy to use”
- Useful: “represent is very helpful and caring”
- Login & account: “So far so good first time log in”
- Crashes & bugs: “I'm consistently getting 400 bad network errors”
Common complaints
- Crashes & bugs: “way too glitchy for a medical app”
- Login & account: “Update: Login issue has came back”
- Updates: “update 10/30 same exact issue”
- Speed & performance: “constantly has issues loading”
About Sydney Health
• Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
• Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
• Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
• Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
• View claims – Easily track your claims including the status and your costs.
• Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
• Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plan’s network. If you receive care from a doctor or healthcare professional not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is not a medical device and is not intended to diagnose, treat, or cure any medical condition. Sydney Health is Sydney Health is offered through an arrangement with Carelon Digital Platforms, Inc., a separate company offering mobile application services on behalf of your health plan. Other virtual care services are offered through an arrangement with LiveHealth Online. Sydney Health is a service mark of Carelon Digital Platforms, Inc., © 2025. Sydney Health options are based on each member’s plan, so some features may not be available to all members.
What's new in 10.8.1
Don’t forget to rate us! Your feedback helps us make it better.
Please email questions about the Sydney app to [email protected]
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