Sydney Health
Sydney Health gets 10k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Sydney Health is #15 in Medical Free in United States and charting in 1 of 24 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
Sydney Health on the App Store
App details
Sydney Health downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Sydney Health's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
Sydney Health shows up in App Store search (US) for 2 words that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Every top chart it appears in across 24 countries.
| Country | Charts | Rank |
|---|---|---|
| MedicalFree | #15 |
Apps near Sydney Health on the chart
Medical Free, around #15.
Ratings
App Store, worldwide.
What users say about Sydney Health
From the 50 most recent App Store reviews in the US.
Mostly negative (36% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and speed and performance. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “The app is very easy to use”
- Useful: “The customer service team responds quickly and is always very patient and helpful”
Common complaints
- Crashes & bugs: “Doesn’t work with IPhone 15”
- Speed & performance: “Slow, timeouts, unresponsive”
- Features & content: “It consistently hangs/lags when selecting almost any option”
- Ease of use: “Which is not convenient for me”
About Sydney Health
- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.
Sydney Health options are based on each member’s plan, so some features may not be available to all members.