Amazon Alexa: iPhone vs Android
Amazon Alexa gets 50k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Amazon Alexa by AMZN Mobile LLC is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Lifestyle FreeAmazon Alexa at a glance
AI summary written from our chart and store data, 2026-09-26. It can be wrong: check the numbers above.
Amazon Alexa is a free companion app for managing Echo devices, smart home controls, and media playback, designed primarily for existing Amazon hardware owners. The app maintains strong visibility in the Lifestyle category across major markets like Mexico (#2), Brazil (#5), and the US (#15), indicating sustained relevance as a utility rather than a trending novelty.
Similar apps: Google Home, Apple Home, Samsung SmartThings
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v2.2.709433.0, from the εxodus privacy report (CC BY-SA).
Amazon Alexa downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 50k+ | 500M+ |
| Google Play | 1k+ | 100M+ Measured |
| Total | 50k+ Confidence | 500M+ Confidence |
How this is calculated
Where Amazon Alexa's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
In-app revenue
Worldwide, what users spend before Apple and Google take their fee.
| Store | Per day | Per month | Share |
|---|---|---|---|
| App Store | |||
| Google Play | |||
| Total | Confidence | 100% |
Business model: Subscription-led
How Amazon Alexa makes money: subscriptions, one-off purchases and ads.
Top in-app purchases · App Store US, most popular first
| 1 | Alexa+ Standard Monthly subscription |
Hidden keywords
Amazon Alexa shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field.
Where it ranks now
Both stores, across every country we track.
Lifestyle FreeRatings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.4 ★ | 327k |
| Google Play | 4.1 ★ | 5.7M 149k written reviews |
| Both stores | 4.1 ★ weighted by ratings | 6M |
What users say about Amazon Alexa
From the 50 most recent App Store reviews in the US.
Users report severe app instability, including frequent crashes, unresponsive buttons, and broken alarm settings that require force-closing the application. Many reviewers express strong dissatisfaction with recent AI updates, citing unwanted voice changes, degraded functionality, and a confusing user interface.
Mostly negative (28% of recent reviews give 4–5 stars). People like it for being useful, and regular updates. The main complaints are about crashes and bugs, and recent updates.
What people like
- Useful: “I find Alexa very useful & at times very amusing”
- Updates: “They could give this app 20,000 updates, and it would still be mediocre”
Common complaints
- Crashes & bugs: “Doesn’t work and it sucks”
- Updates: “Unsurprisingly AI updates are making it worse”
- Design: “To be fair, Amazon UI is universally terrible”
- Ease of use: “wont allow easy access to Apple music”
About Amazon Alexa
DISCOVER MORE
• Get more out of your Echo device through personalized feature recommendations from Alexa
• Discover and enable recommended Alexa skills
• Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books
MANAGE YOUR DEVICES
• Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go
• Create routines to automate your smart home devices
MUSIC & BOOKS
• Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices
• Create speaker groups to play music across your compatible Echo devices for multi-room music
ORGANIZE YOUR DAY
• View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more
STAY CONNECTED
• Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom
• Call or message supported Alexa-enabled devices, at no additional cost.
By using this app, you agree to Amazon’s Conditions of Use (www.amazon.ca/conditionsofuse), Privacy Notice (www.amazon.ca/privacy), and all of the terms found here (https://www.amazon.ca/alexa/alexadeviceterms).