American Airlines: iPhone vs Android
American Airlines gets 100k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
American Airlines by American Airlines is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Travel & Local FreeApp Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v2026.22, from the εxodus privacy report (CC BY-SA).
American Airlines downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 100k+ | 100M+ |
| Google Play | 50k+ | 10M+ Measured |
| Total | 100k+ Confidence | 100M+ Confidence |
How this is calculated
Where American Airlines's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
American Airlines shows up in App Store search (US) for 2 words that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 8.8k |
| Google Play | 4.8 ★ | 267k 24k written reviews |
| Both stores | 4.8 ★ weighted by ratings | 276k |
What users say about American Airlines
From the 50 most recent App Store reviews in the US.
Mixed but leaning positive (66% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “The app is so user friendly”
- Useful: “Very useful and friendly to navigate”
- Connection & sync: “Access to perks connected with other apps”
- Crashes & bugs: “There’s a lot of bugs, many errors, I would like to get my receipts with out a problem”
Common complaints
- Login & account: “109 American Unable to login Our system is having trouble”
- Crashes & bugs: “Why do you offer this technology if it doesn’t work?”
- Customer support: “Irreverent customer service”
- Connection & sync: “Disconnects from WiFi all the time”
About American Airlines
- Live Activities: Track your flight in real-time right from your Lock Screen, Dynamic Island and your Apple Watch's Smart Stack.
- Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets.
- Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points.
- Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app.
- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate.
- AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today.
- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot.
- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination.
- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.
- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info.
- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost.
There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.
The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.
Contact Us: 800-222-2377