CommBank: iPhone vs Android
CommBank gets 1k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
CommBank by Commonwealth Bank of Australia is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
CommBank at a glance
AI summary written from our chart and store data, 2026-09-26. It can be wrong: check the numbers above.
A mobile banking application for Commonwealth Bank of Australia customers, facilitating account management, payments, and financial tracking. The app maintains a strong domestic presence at #2 in the Australian Finance category, while showing limited traction in international markets like Italy and Spain where it ranks outside the top 150.
Similar apps: NAB Mobile Banking, Westpac App, ANZ Plus
CommBank downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 1k+ | 10M+ |
| Google Play | 100+ | 10,000,000+ Measured |
| Total | 1k+ Confidence | 10M+ Confidence |
How this is calculated
Where CommBank's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
How this is calculated
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 300k |
| Google Play | 3.7 ★ | 76k 460 written reviews |
| Both stores | 4.5 ★ weighted by ratings | 377k |
What users say about CommBank
From the 50 most recent App Store reviews in the US.
Users frequently report technical failures including app crashes, notification bugs, and issues with authentication methods like NetCode SMS for international users. While some praise the core banking functionality and staff service, many criticize the removal of portfolio features, bloated app size, and poor customer support responsiveness.
Mixed (40% of recent reviews give 4–5 stars). People like it for easy sign-in, and being easy to use. The main complaints are about crashes and bugs, and login and account problems.
What people like
- Login & account: “She helped navigate through the various account types and wich ones suited”
- Ease of use: “It’s very easy to get everything from the app”
- Design: “Clean and attractive user interface and easy to use”
- Useful: “I highly recommend this app to all CBA users”
Common complaints
- Crashes & bugs: “Not working with ios9 update”
- Login & account: “I got my new account at the morning”
- Updates: “Not working with ios9 update”
- Design: “Revert back to original layout”