DigiD: iPhone vs Android
DigiD gets 5k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
DigiD by Rijksoverheid is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.3 ★
1.1M ratings, both stores
Measured
Best rank now
#7
Android · 
Productivity Free
Productivity FreeMeasured
App Store
App details
App ID
1208460960
Publisher
Rijksoverheid
Publisher country
Netherlands
On the store since
Mar 2017
9 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
1
NL
Size
236 MB
Also listed in
Finance
Google Play
App details
App ID
nl.rijksoverheid.digid.pub
Publisher
Rijksoverheid
Publisher country
Netherlands
Content rating
Everyone
DigiD downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 1k+ | 10M+ |
| Google Play | 1k+ | 10M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where DigiD's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.5 ★ | 734k |
| Google Play | 3.9 ★ | 369k 168 written reviews |
| Both stores | 4.3 ★ weighted by ratings | 1.1M |
What users say about DigiD
From the 50 most recent App Store reviews in the US.
Users report severe technical failures, particularly with ID scanning and login processes that often crash or stall at low percentages. The app is widely described as buggy, frustrating, and unusable for essential tasks like paying bills or accessing health services.
Mostly negative (12% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and recent updates.
Common complaints
- Crashes & bugs: “It’s not working at all after the last update”
- Updates: “Na laatste update werkt niet meer”
- Login & account: “I’m unable to login without the ID check”
- Connection & sync: “It says I am connected and to wait while it finish s loading but stops at 12%”
About DigiD
Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app
How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:
1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.
DATA PROCESSING & PRIVACY
The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.
By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.
1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app
How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:
1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.
DATA PROCESSING & PRIVACY
The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.
By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.
1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
DigiD iPhone
DigiD gets 5k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
DigiD is #9 in Productivity Free in Netherlands and charting in 1 of 30 countries we track.
Updated 24 Oct 2026 · rankings refresh through the day
DeveloperRijksoverheid
CategoryProductivity
PriceFree
Released
Rating★ 4.5 (734k)
Version6.19.1
Age rating4+
First seen by us 25 Sep 2026
25 Sep 2026Installs (est.)10M+ worldwide
Rating
4.5 ★
734k ratings
Measured
Best rank now
#9
Productivity FreeMeasured
DigiD on the App Store
App details
App ID
1208460960
Publisher
Rijksoverheid
Publisher country
Netherlands
On the store since
Mar 2017
9 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
1
NL
Size
236 MB
Also listed in
Finance
DigiD downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. iPhone downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where DigiD's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Netherlands | ProductivityFree | #9 |
| Netherlands | All AppsFree | #56 |
Apps near DigiD on the chart
Productivity Free, around #9.
Ratings
App Store, worldwide.
Rating
4.5 ★
734k ratings
Measured
Ratings
734k
Measured
What users say about DigiD
From the 50 most recent App Store reviews in the US.
Users report severe technical failures, particularly with ID scanning and login processes that often crash or stall at low percentages. The app is widely described as buggy, frustrating, and unusable for essential tasks like paying bills or accessing health services.
Mostly negative (12% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and recent updates.
Common complaints
- Crashes & bugs: “It’s not working at all after the last update”
- Updates: “Na laatste update werkt niet meer”
- Login & account: “I’m unable to login without the ID check”
- Connection & sync: “It says I am connected and to wait while it finish s loading but stops at 12%”
About DigiD
Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app
How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:
1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.
DATA PROCESSING & PRIVACY
The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.
By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.
1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app
How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:
1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.
DATA PROCESSING & PRIVACY
The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.
By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.
1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
Latest updates
6.19.1
When deactivating a DigiD app, it is now clearer which app is involved.
More from Rijksoverheid
DigiD Android
DigiD gets 5k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
DigiD is #7 in Productivity Free on Google Play in Netherlands and charting in 1 of 23 countries we track.
Updated 24 Oct 2026 · rankings refresh through the day
DeveloperRijksoverheid
CategoryProductivity
PriceFree
Released
Installs10M+
Rating★ 3.9 (369k)
Updated
Content ratingEveryone
Rating
3.9 ★
369k ratings
Measured
Best rank now
#7
Productivity FreeMeasured
DigiD on Google Play
App details
App ID
nl.rijksoverheid.digid.pub
Publisher
Rijksoverheid
Publisher country
Netherlands
Content rating
Everyone
DigiD downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where DigiD's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Netherlands | ProductivityFree | #7 |
| Netherlands | All AppsFree | #30 |
Apps near DigiD on the chart
Productivity Free, around #7.
Ratings
Google Play, worldwide.
Rating
3.9 ★
369k ratings
Measured
Ratings
369k
Measured
Written reviews
168
Measured
What users say about DigiD
From the 75 most recent Google Play reviews in the US.
Users report that the app frequently fails to connect or crashes immediately upon opening, often displaying false 'no internet' errors despite stable connections. Many users are locked out of essential government services and express frustration with unresolved technical issues and poor support.
Mostly negative (19% of recent reviews give 4–5 stars). People like it for being easy to use. The main complaints are about crashes and bugs, and connection and sync problems.
What people like
- Ease of use: “I think it's easier than before to use”
Common complaints
- Crashes & bugs: “App keep crashing on opening”
- Connection & sync: “Always get no or slow internet”
- Updates: “Updates only makes it worse!”
- Login & account: “I am abroad and really need it to login, does not work”
About DigiD
Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app
How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:
1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.
DATA PROCESSING & PRIVACY
The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.
By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.
1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app
How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:
1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.
DATA PROCESSING & PRIVACY
The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.
By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.
1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
What's new in 6.19.0
- When deactivating a DigiD app, it is now clearer which app is involved.
- You can now share the DigiD app screen and take screenshots. This may be necessary for support software.
- You can now share the DigiD app screen and take screenshots. This may be necessary for support software.