My Disney Experience: iPhone vs Android
My Disney Experience gets 10k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
My Disney Experience by Disney is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Travel GrossingMy Disney Experience at a glance
AI summary written from our chart and store data, 2026-09-25. It can be wrong: check the numbers above.
The official companion app for Walt Disney World Resort, designed to help visitors plan trips, manage reservations, navigate parks, and enhance their on-site experience. The app dominates the travel grossing charts in the US and Brazil while maintaining top-10 positions in Canada, Japan, France, and the UK, indicating strong monetization through in-app purchases like Lightning Lane passes across major markets.
Similar apps: Universal Orlando Resort, Disneyland, TripIt
App Store
App details
Google Play
App details
My Disney Experience downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 10k+ | 100M+ |
| Google Play | 500+ | 10M+ Measured |
| Total | 10k+ Confidence | 100M+ Confidence |
How this is calculated
Where My Disney Experience's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
In-app revenue
Worldwide, what users spend before Apple and Google take their fee.
| Store | Per day | Per month | Share |
|---|---|---|---|
| App Store | |||
| Google Play | |||
| Total | Confidence | 100% |
Business model: In-app purchase-led
How My Disney Experience makes money: subscriptions, one-off purchases and ads.
Top in-app purchases · App Store US, most popular first
| 1 | One Day Memory Maker | |
| 2 | 30 Day Memory Maker | |
| 3 | Mural of Memories |
Hidden keywords
My Disney Experience shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 3.1M |
| Google Play | 4.9 ★ | 165k 40k written reviews |
| Both stores | 4.7 ★ weighted by ratings | 3.3M |
What users say about My Disney Experience
From the 50 most recent App Store reviews in the US.
Users appreciate the app's convenience for reservations and planning but are frustrated by frequent crashes, slow loading times, and confusing navigation. A significant number of reviews complain about excessive prompts asking for ratings, which detracts from the user experience.
Mixed but leaning positive (58% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “The app is very user friendly”
- Useful: “I highly recommend using the app”
- Fun: “The app’s the key to enjoying the parks!”
Common complaints
- Crashes & bugs: “Long lines and broken rides”
- Login & account: “Can’t easily connect parents accounts to access tickets and activities”
- Ease of use: “This app is not user friendly”
- Features & content: “Lightening lanes should not be an option when ride breaks down”
About My Disney Experience
DREAM & DISCOVER
-Find details about theme parks, water parks, Resort hotels and Disney Springs.
-Explore new magic via videos and event guides.
PLAN AHEAD
-Manage tickets, reservations and other plans.
-Share plans with family and friends.
-Let Disney Genie service build your personalized park itinerary.
ENJOY RIDES & SHOWS
-Get real-time wait times, park hours, showtimes and Character schedules.
-Purchase Lightning Lane passes to save time in line for select experiences.
FIND YOUR WAY AROUND
-Use the GPS-enabled map.
-Get step-by-step directions.
-Save your parking information.
DINE & SNACK
-Browse restaurants and menus.
-Make or modify dining reservations.
-Order food from select locations.
STAY IN THE MAGIC
-Start hotel check-in and get room-ready updates.
-Unlock your room’s door.
GET PHOTOS & VIDEOS
-Download, edit and share Disney PhotoPass® photos and videos, if you purchase Memory Maker.
-Capture photos and videos with Disney-themed lenses.
QUESTIONS OR COMMENTS?
Email us at [email protected].
CONNECTIVITY NOTICE
Without a strong internet signal, wait times, park hours and schedules may not update accurately. Check your device's connection status under Settings.
PRIVACY & PERMISSIONS
Some app features require your full name, country, birthdate, email address and access to your location data.
-If Bluetooth is enabled on your device, the app will collect precise location information through beacon technology to improve your experience.
-For sign-in, app requires access to your email address stored in Account Manager.
-App may request access to your camera to capture media and scan barcodes, and access to external storage to cache data for offline browsing.
-Disney PhotoPass Lenses may use device information to detect face and hand coordinates.
-Optional features use your device's microphone and allow you to upload and save content from the app to your device.
-Optional planning tools may ask for your travel party details.
-App provides optional push notifications.
PURCHASES
-Before downloading, consider that this app contains in-app purchases that cost real money.
-Some features require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply.
-Must be 18 years or older to make purchases.
AVAILABILITY
-Available in English and Spanish.
-Availability subject to handset limitations; features may vary by handset or service provider.
-Coverage and app stores not available everywhere.
LEGAL
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Disney PhotoPass Lenses