My Spectrum Downloads & RevenueMy Spectrum · App Store & Google Play
My Spectrum gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Spectrum by Charter Communications is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 24 events
- 📦My Spectrum updated to version 26.21.1iOSWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 📦My Spectrum updated to version 26.21.1AndroidWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- ✏️My Spectrum added hidden keywords: xfinityiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦My Spectrum updated to version 26.21.0iOSWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 📦My Spectrum updated to version 26.21.0AndroidWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 📦My Spectrum updated to version 26.20.1iOSWe made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussionsand select "Ask a Question".… more - 📦My Spectrum updated to version 26.20.1AndroidWe made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussions and select "Ask a Question".… more - 📦My Spectrum: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦My Spectrum: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- 📦My Spectrum updated to version 26.20.0iOSWe made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussions and select "Ask a Question".… more - 📦My Spectrum updated to version 26.20.0AndroidWe made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussions and select "Ask a Question".… more - 📦My Spectrum updated to version 26.19.1iOSWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 📦My Spectrum updated to version 26.19.1AndroidWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 📈My Spectrum new best rank in the overall chart: #189AndroidTop Free · All Apps · US
- 📈My Spectrum entered the top 10iOSTop Free · Utilities · US
- 📈My Spectrum entered the top 10AndroidTop Free · Tools · US
- 📦My Spectrum updated to version 26.19.0iOSWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 🆕My Spectrum first spotted by AppInsiderAndroidUnited States
- 📦My Spectrum updated to version 26.19.0AndroidWe’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
- 🆕My Spectrum first spotted by AppInsideriOS#13 in Top Free · Utilities · United States
- 📦My Spectrum version 26.18.5iOSWe made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussionsand select "Ask a Question".… more - 📦My Spectrum version 26.18.5AndroidWe made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussions and select "Ask a Question".… more - 🆕My Spectrum released on the App StoreiOS
- 🆕My Spectrum released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v26.12.1, from the εxodus privacy report (CC BY-SA).
My Spectrum downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 10k+ | 100M+ |
| Google Play | 5k+ | 10M+ Measured |
| Total | 10k+ Confidence | 100M+ Confidence |
How this is calculated
Where My Spectrum's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
My Spectrum shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #15 | 1 of 30 countries | #15 | – |
| Google Play | #38 | 1 of 23 countries | #38 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 3.5M |
| Google Play | 4.8 ★ | 1.3M 115k written reviews |
| Both stores | 4.8 ★ weighted by ratings | 4.9M |
What users say about My Spectrum
From the 200 most recent App Store reviews in the US.
Mixed but leaning positive (59% of recent reviews give 4–5 stars). People like it for being easy to use, and syncing. The main complaints are about price and subscriptions, and connection and sync problems.
What people like
- Ease of use: “Super simple, very helpful”
- Connection & sync: “Good wi fi in rural areas”
- Price & subscription: “Excelente servicio y costos”
- Speed & performance: “My internet is reliable and fast”
Common complaints
- Price & subscription: “I pay over $100 just for internet”
- Connection & sync: “Service WiFi and cellular”
- Crashes & bugs: “It freezes constantly on every tv in my house”
- Updates: “The app never wants to update”
About My Spectrum
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
My Spectrum App Store
My Spectrum gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Spectrum is #15 in Utilities Free in United States and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
My Spectrum on the App Store
App details
My Spectrum downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where My Spectrum's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
My Spectrum shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| UtilitiesFree | #15 |
Apps near My Spectrum on the chart
Utilities Free, around #15.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about My Spectrum
From the 200 most recent App Store reviews in the US.
Mixed but leaning positive (59% of recent reviews give 4–5 stars). People like it for being easy to use, and syncing. The main complaints are about price and subscriptions, and connection and sync problems.
What people like
- Ease of use: “Super simple, very helpful”
- Connection & sync: “Good wi fi in rural areas”
- Price & subscription: “Excelente servicio y costos”
- Speed & performance: “My internet is reliable and fast”
Common complaints
- Price & subscription: “I pay over $100 just for internet”
- Connection & sync: “Service WiFi and cellular”
- Crashes & bugs: “It freezes constantly on every tv in my house”
- Updates: “The app never wants to update”
About My Spectrum
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
Latest updates
More from Charter Communications
My Spectrum Android
My Spectrum gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Spectrum is #38 in Tools Free on Google Play in United States and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
My Spectrum on Google Play
App details
Tech stack
Trackers and permissions of build v26.12.1, from the εxodus privacy report (CC BY-SA).
My Spectrum downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where My Spectrum's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| ToolsFree | #38 |
Apps near My Spectrum on the chart
Tools Free, around #38.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about My Spectrum
From the 200 most recent Google Play reviews in the US.
Mostly positive (76% of recent reviews give 4–5 stars). People like it for being easy to use, and syncing. The main complaints are about price and subscriptions, and connection and sync problems.
What people like
- Ease of use: “It's quick and easy to use”
- Connection & sync: “I love my internet service”
- Price & subscription: “Great price when bundling”
- Useful: “works great and good shows”
Common complaints
- Price & subscription: “And they expect their money!”
- Connection & sync: “THE SORRIEST INTERNET SERVICE!!!”
- Login & account: “My account WAS NOT SUSPENDED”
- Customer support: “customer service SUCKS to”
About My Spectrum
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.