Now Mobile Downloads & RevenueNow Mobile · App Store & Google Play
Now Mobile by ServiceNow is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
📦iOSUpdated to version 22.3.1📈iOSDropped out of every chart we track📦iOSUpdated to version 22.3.0⭐iOSPassed 100 ratings📈iOSCharting in a new country📈AndroidCharting in a new country📈AndroidCharting in a new country🆕iOSFirst spotted by AppInsider🆕AndroidFirst spotted by AppInsider🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 17 events
- 📦Now Mobile updated to version 22.3.1iOSWhat’s new for iOS v22.3.1
Accessibility improvements
Fixed several VoiceOver announcement issues
Search placeholder text doesn’t meet the minimum color contrast
Fixed
Push notification deep links are ignored when app is launched from a closed state
The ‘Notifications’ tab doesn’t show the unread badge count on iPad
Detailed release notes can be found on the ServiceNow product documentation website.… more - 📈Now Mobile dropped out of every chart we trackiOSLast seen 2 Nov
- 📦Now Mobile updated to version 22.3.0iOSNew
• OS, App upgrade and instance incompatibility alerts support added.
Fixed
• The ‘Done’ button text on the barcode scan review screen is unreadable on iOS 26
• Selecting a link after a session becomes invalid opens Safari instead of logging out
• Blank screen when leaving a requested item opened from Virtual Agent
• Decimal values entered with a comma are accepted in the Count field when region is set to France
• App crashes when opening an assessment task from a journey
• Time sheet hours entered with a comma are converted to whole numbers when region is set to France
• BlackBerry MAM versions of the apps show a blank screen at launch on iOS 27
• The onboarding pop-up reappears after switching instances
• Removing an instance from the account list doesn’t clear the device trust credential
• Quick links tiles ignore their configured background color
• Team approval requests sometimes don’t appear on the Time Sheets tab
• The bottom tab bar background color discrepancy iOS versions earlier than iOS 26
• Cards and fields are misaligned on some screens
• App crashes when filtering search results by knowledge base
Detailed release notes can be found on the ServiceNow product documentation website.… more - 📈Now Mobile charting in a new countryiOSIndonesia
- 📈Now Mobile charting in a new countryAndroidTaiwan
- 📈Now Mobile charting in a new countryAndroidMexico
- 📦Now Mobile updated to version 22.2.1iOS- Improved iPhone Duo stability
- Fixed Quick Links tiles ignoring configured Background Color
- Fixed crash on Enter Quantity screen - 📈Now Mobile charting in a new countryiOSSouth Korea
- 📈Now Mobile charting in a new countryiOSItaly
- 📦Now Mobile updated to version 22.2.0iOSNew
• Mobile deeplinking support added for AIUX URL’s
• Support for custom logos in the top navigation bar
Fixed
• Camera preview not visible when scanning Barcode/QR on Legacy SG Form screens
• NAVA header title shows the hardcoded Otto/Now Assist name in the header
• Button and description links are unresponsive in the Genius search citation ‘View details’ sheet
• Inconsistent toast messages during offline ticket creation with and without attachment
• Silent-push force-logout creates an infinite login/logout loop on the instance
• AppletLauncher horizontal card cells appear stretched and distorted when iOS ‘Larger Text’ is enabled
• 'Add to Calendar' .ics file links download as .bin files and fail to open
• The 'Back' button for web views is offset when configured with a custom image
• A floating keyboard is misaligned and blocks the field
• 'My Schedule' events disappear and show 'Restricted events' after Start Travel/Start Work writeback
• In NAVA Enhanced chat, selecting 'Go to internal search results' redirects the user to the Home tab
• The 'Add time card' button doesn't work when tapped in search results
• The last item in a Reference list is hidden behind the footer
• Virtual Agent input field renders no text while typing in a glass-pill layout
• Tapping the ellipsis button doesn't open a menu with an action
• Agent App crash on iPhone after scanning a barcode
Detailed release notes can be found on the ServiceNow product documentation website.… more - 📈Now Mobile charting in a new countryiOSGermany
- 🆕Now Mobile first spotted by AppInsideriOS#39 in Top Free · Business · United Kingdom
- 🆕Now Mobile first spotted by AppInsiderAndroidCanada
- 📦Now Mobile version 22.1.0iOSNew:
- Support for Microsoft Shared Device Mode in Intune apps
- Mobile Voice to Form - Fill out Input Form screens with voice input, entirely on the device
Fixed:
- App unresponsive when Face ID and access PIN are enabled
- Mandatory File Attachment field validation fails
- MSAL login loop issue with single tenant setup
- ‘No data available' appears after app relaunch
- On-tap function on list screen navigates user to top of list
Detailed release notes can be found on the ServiceNow product documentation website. … more - 🆕Now Mobile released on the App StoreiOS
- 🆕Now Mobile released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
3.9 ★
5.1k ratings, both stores
Measured
Best rank now
#180
Android · 
Business Free
Business FreeMeasured
New ratings a week
24
both stores, 4-week average
Measured
App Store
App details
App ID
1469616608
Publisher
ServiceNow Inc.
Publisher country
United States
On the store since
Jul 2019
7 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
26
AR BG HR CS NL EN FI FR DE HE HU IT …
Size
143 MB
Also listed in
Productivity
Google Play
App details
App ID
com.servicenow.requestor
Publisher
ServiceNow, Inc.
Publisher country
United States
Content rating
Everyone
Now Mobile downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | 500k+ |
| Google Play | – | 1M+ Measured |
| Total | – | 1M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | #180 Business Free | 3 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisApp Store
New ratings a week
2.8
▲ ×11+ vs the 2 weeks before
Lifetime rating
4.7★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
75/100
faster than 71% of Business apps
Google Play
New ratings a week
21
4-week average
Lifetime rating
3.9★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
45/100
faster than 41% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 225 |
| Google Play | 3.9 ★ | 4.9k 221 written reviews |
| Both stores | 3.9 ★ weighted by ratings | 5.1k |
About Now Mobile
Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Now Mobile App Store
Not in any tracked top chart right now.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperServiceNow
CategoryBusiness
PriceFree
Released
Rating★ 4.8 (225)
Version22.3.1
Age rating4+
First seen by us
26 Sep 2026
26 Sep 2026Installs (est.)500k+ worldwide
Rating
4.8 ★
225 ratings
Measured
New ratings a week
2.8
▲ ×11+ vs the 2 weeks before
Measured
Now Mobile on the App Store
App details
App ID
1469616608
Publisher
ServiceNow Inc.
Publisher country
United States
On the store since
Jul 2019
7 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
26
AR BG HR CS NL EN FI FR DE HE HU IT …
Size
143 MB
Also listed in
Productivity
Now Mobile downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.8 ★
225 ratings
Measured
Ratings
225
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
2.8
▲ ×11+ vs the 2 weeks before
Lifetime rating
4.7★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
75/100
faster than 71% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About Now Mobile
Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Latest updates
22.3.1
What’s new for iOS v22.3.1
Accessibility improvements
Fixed several VoiceOver announcement issues
Search placeholder text doesn’t meet the minimum color contrast
Fixed
Push notification deep links are ignored when app is launched from a closed state
The ‘Notifications’ tab doesn’t show the unread badge count on iPad
Detailed release notes can be found on the ServiceNow product documentation website.
22.3.0
New
• OS, App upgrade and instance incompatibility alerts support added.
Fixed
• The ‘Done’ button text on the barcode scan review screen is unreadable on iOS 26
• Selecting a link after a session becomes invalid opens Safari instead of logging out
• Blank screen when leaving a requested item opened from Virtual Agent
• Decimal values entered with a comma are accepted in the Count field when region is set to France
• App crashes when opening an assessment task from a journey
• Time sheet hours entered with a comma are converted to whole numbers when region is set to France
• BlackBerry MAM versions of the apps show a blank screen at launch on iOS 27
• The onboarding pop-up reappears after switching instances
• Removing an instance from the account list doesn’t clear the device trust credential
• Quick links tiles ignore their configured background color
• Team approval requests sometimes don’t appear on the Time Sheets tab
• The bottom tab bar background color discrepancy iOS versions earlier than iOS 26
• Cards and fields are misaligned on some screens
• App crashes when filtering search results by knowledge base
Detailed release notes can be found on the ServiceNow product documentation website.
22.2.1
- Improved iPhone Duo stability
- Fixed Quick Links tiles ignoring configured Background Color
- Fixed crash on Enter Quantity screen
More from ServiceNow
Now Mobile Android
Now Mobile is #194 in Business Free on Google Play in United Kingdom and charting in 3 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperServiceNow
CategoryBusiness
PriceFree
Released
Installs1M+
Rating★ 3.9 (4.9k)
Updated
Content ratingEveryone
Rating
3.9 ★
4.9k ratings
Measured
Best rank now
#194
Business FreeMeasured
New ratings a week
21
Google Play, 4-week average
Measured
Now Mobile on Google Play
App details
App ID
com.servicenow.requestor
Publisher
ServiceNow, Inc.
Publisher country
United States
Content rating
Everyone
Now Mobile downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | BusinessFree | #194 |
| Australia | BusinessFree | #180 |
 Mexico | BusinessFree | #190 |
Apps near Now Mobile on the chart
Business Free, around #194.
Ratings
Google Play, worldwide.
Rating
3.9 ★
4.9k ratings
Measured
Ratings
4.9k
Measured
Written reviews
221
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
21
4-week average
Lifetime rating
3.9★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
45/100
faster than 41% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About Now Mobile
Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow New York instance or later.
© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow New York instance or later.
© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
What's new
What’s new for Android v22.1.0
New:
Support for Microsoft Shared Device Mode in Intune apps
Fixed:
Barcode scanning issues with Bluetooth scanner
‘Dismiss’ button is hidden on notifications
Image size is not reduced on input form screens
Number inputs incorrectly accept dashes/hyphens between digits
Empty ‘Building' field appears in the parameter screen of a reservation form
Detailed release notes can be found on the ServiceNow product documentation website.
New:
Support for Microsoft Shared Device Mode in Intune apps
Fixed:
Barcode scanning issues with Bluetooth scanner
‘Dismiss’ button is hidden on notifications
Image size is not reduced on input form screens
Number inputs incorrectly accept dashes/hyphens between digits
Empty ‘Building' field appears in the parameter screen of a reservation form
Detailed release notes can be found on the ServiceNow product documentation website.