Securus Mobile Downloads & RevenueSecurus Mobile · App Store & Google Play
Securus Mobile gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Securus Mobile by SECURUS TECHNOLOGIES LLC is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 9 events
- ✏️Securus Mobile: needs a newer iOSiOSiOS 16.6 → iOS 18
- 📦Securus Mobile updated to version 5.4iOSBiometric sign-in now starts automatically when you open the app, along with usability improvements and minor bug fixes. Minimum OS has increased to 18 for iOS.
- 📦Securus Mobile updated to version 5.4.0 (build 12)AndroidBiometric sign-in now starts automatically when you open the app, along with usability improvements and minor bug fixes. Minimum OS has increased to 12 for Android.
- 🆕Securus Mobile first spotted by AppInsiderAndroidUnited States
- 🆕Securus Mobile first spotted by AppInsideriOS#41 in Top Free · Social Networking · United States
- 📦Securus Mobile version 5.3iOSUser improvements and minor bug fixes.
- 📦Securus Mobile version 5.3.0 (build 3)AndroidUser improvements and minor bug fixes.
- 🆕Securus Mobile released on the App StoreiOS
- 🆕Securus Mobile released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Social Networking FreeApp Store
App details
Google Play
App details
Securus Mobile downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 5M+ |
| Google Play | 1k+ | 5M+ Measured |
| Total | 1k+ Confidence | 10M+ Confidence |
How this is calculated
Where Securus Mobile's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #42 Social Networking Free | 1 of 30 countries | #42 | – |
| Google Play | #51 Communication Free | 1 of 23 countries | #51 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 67k |
| Google Play | 4.6 ★ | 46k 12k written reviews |
| Both stores | 4.6 ★ weighted by ratings | 113k |
What users say about Securus Mobile
From the 109 most recent App Store reviews in the US.
Mostly negative (28% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about login and account problems, and price and subscriptions.
What people like
- Ease of use: “Easy to setup easy to use”
- Login & account: “If I choose to put $30 into his account”
- Price & subscription: “Hopefully I can save a lil money this way”
- Updates: “8/26/25 Update - about 1/4 of the time the app times out or I have to resend a message because of technical difficulties”
Common complaints
- Login & account: “I’m locked out of the app!”
- Price & subscription: “If you designed it better we would spend more money on it”
- Crashes & bugs: “i login via google it works there but the app doesn’t work”
- Updates: “great app until new update”
About Securus Mobile
Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!
Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.
The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.
Securus Mobile App Store
Securus Mobile gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Securus Mobile is #42 in Social Networking Free in United States and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
25 Sep 2026 Social Networking FreeSecurus Mobile on the App Store
App details
Securus Mobile downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Securus Mobile's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | Social NetworkingFree | #42 |
Apps near Securus Mobile on the chart
Social Networking Free, around #42.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Securus Mobile
From the 109 most recent App Store reviews in the US.
Mostly negative (28% of recent reviews give 4–5 stars). People like it for being easy to use, and easy sign-in. The main complaints are about login and account problems, and price and subscriptions.
What people like
- Ease of use: “Easy to setup easy to use”
- Login & account: “If I choose to put $30 into his account”
- Price & subscription: “Hopefully I can save a lil money this way”
- Updates: “8/26/25 Update - about 1/4 of the time the app times out or I have to resend a message because of technical difficulties”
Common complaints
- Login & account: “I’m locked out of the app!”
- Price & subscription: “If you designed it better we would spend more money on it”
- Crashes & bugs: “i login via google it works there but the app doesn’t work”
- Updates: “great app until new update”
About Securus Mobile
Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!
Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.
The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.
Latest updates
Store changes
What Securus Mobile changed on its store page: name, icon, screenshots, price, size, languages, requirements.
Securus Mobile Android
Securus Mobile gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Securus Mobile is #51 in Communication Free on Google Play in United States and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Communication FreeSecurus Mobile on Google Play
App details
Securus Mobile downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Securus Mobile's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | CommunicationFree | #51 |
Apps near Securus Mobile on the chart
Communication Free, around #51.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Securus Mobile
From the 200 most recent Google Play reviews in the US.
Mixed (44% of recent reviews give 4–5 stars). People like it for being easy to use, and syncing. The main complaints are about price and subscriptions, and login and account problems.
What people like
- Ease of use: “easy to get ahold of family”
- Connection & sync: “Awesome way to stay connected”
- Useful: “Works well sometimes confusing”
- Price & subscription: “I sent him some money though”
Common complaints
- Price & subscription: “so all my paid video calls are just money gone”
- Login & account: “it has said that every time I try to log in”
- Crashes & bugs: “won't open on android phone”
- Updates: “Update won't work with my phone”
About Securus Mobile
Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!
Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.
The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.