ServiceNow Agent: iPhone vs Android
ServiceNow Agent by ServiceNow is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.3 ★
5.6k ratings, both stores
Measured
Best rank now
#154
Android · 
Business Free
Business FreeMeasured
App Store
App details
App ID
1446951408
Publisher
ServiceNow Inc.
Publisher country
United States
On the store since
Feb 2019
7 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
26
AR BG HR CS NL EN FI FR DE HE HU IT …
Size
147 MB
Also listed in
Productivity
Google Play
App details
App ID
com.servicenow.fulfiller
Publisher
ServiceNow, Inc.
Publisher country
United States
Content rating
Everyone
ServiceNow Agent downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | – | 100k+ |
| Google Play | – | 100k+ Measured |
| Total | – | 500k+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.5 ★ | 246 |
| Google Play | 4.3 ★ | 5.4k 273 written reviews |
| Both stores | 4.3 ★ weighted by ratings | 5.6k |
About ServiceNow Agent
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
ServiceNow Agent iPhone
Not in any tracked top chart right now.
Updated 25 Oct 2026 · rankings refresh through the day
DeveloperServiceNow
CategoryBusiness
PriceFree
Released
Rating★ 4.5 (246)
Version22.2.1
Age rating4+
First seen by us 13 Oct 2026
13 Oct 2026Installs (est.)100k+ worldwide
Rating
4.5 ★
246 ratings
Measured
ServiceNow Agent on the App Store
App details
App ID
1446951408
Publisher
ServiceNow Inc.
Publisher country
United States
On the store since
Feb 2019
7 years on the store
Minimum OS
iOS 18.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
26
AR BG HR CS NL EN FI FR DE HE HU IT …
Size
147 MB
Also listed in
Productivity
ServiceNow Agent downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. iPhone downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.5 ★
246 ratings
Measured
Ratings
246
Measured
About ServiceNow Agent
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Latest updates
22.2.1
- Improved iPhone Duo stability
- Fixed Quick Links tiles ignoring configured Background Color
- Fixed crash on Enter Quantity screen
More from ServiceNow
ServiceNow Agent Android
ServiceNow Agent is #154 in Business Free on Google Play in Australia and charting in 1 of 23 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
DeveloperServiceNow
CategoryBusiness
PriceFree
Released
Installs100k+
Rating★ 4.3 (5.4k)
Updated
Content ratingEveryone
Rating
4.3 ★
5.4k ratings
Measured
Best rank now
#154
Business FreeMeasured
ServiceNow Agent on Google Play
App details
App ID
com.servicenow.fulfiller
Publisher
ServiceNow, Inc.
Publisher country
United States
Content rating
Everyone
ServiceNow Agent downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | BusinessFree | #154 |
Apps near ServiceNow Agent on the chart
Business Free, around #154.
Ratings
Google Play, worldwide.
Rating
4.3 ★
5.4k ratings
Measured
Ratings
5.4k
Measured
Written reviews
273
Measured
About ServiceNow Agent
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
NOTE: This app requires the ServiceNow Madrid instance or later.
EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310
© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
NOTE: This app requires the ServiceNow Madrid instance or later.
EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310
© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
What's new
What’s new for Android v22.1.0
New:
Support for Microsoft Shared Device Mode in Intune apps
Fixed:
Barcode scanning issues with Bluetooth scanner
‘Dismiss’ button is hidden on notifications
Image size is not reduced on input form screens
Number inputs incorrectly accept dashes/hyphens between digits
Empty ‘Building' field appears in the parameter screen of a reservation form
Detailed release notes can be found on the ServiceNow product documentation website.
New:
Support for Microsoft Shared Device Mode in Intune apps
Fixed:
Barcode scanning issues with Bluetooth scanner
‘Dismiss’ button is hidden on notifications
Image size is not reduced on input form screens
Number inputs incorrectly accept dashes/hyphens between digits
Empty ‘Building' field appears in the parameter screen of a reservation form
Detailed release notes can be found on the ServiceNow product documentation website.